CX University partners with The Employers’ Association of Grand Rapids to offer Talent Development Trainings to HR Members
CX University (CXU) announces today the new partnership with The…
CXU Student Brief 1
The CXU Student Brief A monthly newsletter for Upgraded Online…
CX University releases official certification for Customer and Patient Experience Specialists
CX University (CXU) launches the certification offerings for professionals seeking…
CX Clearly Makes a Difference
As part of the CX University team, I have had…
Infographic: GenX and Customer Service
Following our series of infographics depicting generational segmenting in Customer Experience,…
Infographic: GenX and Digital Preferences
Following our series of infographics depicting generational segmenting in Customer Experience,…
Why Customer Experience Training is Important
And the scarcity of learning opportunities Customer Experience (CX) as…
Sacred Cows Webinar Hosted by Mohamed Latib
PHILADELPHIA, PA – April 5, 2017 – CX University recently…
CX University Partners with WOW! CX of Argentina to Launch Spanish Online Courses in Customer Experience
As a result of the recent partnership between CX University…
Customer Centricity CX Strategy Experience Design Metrics and ROI Organizational Adoption of CX Press Release VOC and Customer Insights
CXU 2016 Performance Results: Online Courses
Since the launch of CX University in late 2015, the…
Mohamed Latib Talks CXU on Chicago-based Radio
CHICAGO, IL – February 19, 2017 – CX University’s Founder…
GenX and CX: An Infographic
Following our series of infographics depicting generational differences in Customer…
GenZ and CX: An Infographic
Continuing with our series on how generations demand different Customer…
Mastering Customer Centricity: Watch the Webinar
Mastering Customer Centricity discusses the necessary steps you can take to…
Millennials and CX: An Infographic
Creating a powerful customer experience necessitates understanding the customer segment…
CXU World CX Day 2016
CX University Participates in World CX Day 2016 PHILADELPHIA, PA…
CXU Open House
CX University Holds Its first Digital Open House Event PHILADELPHIA,…
CXU Action Learning Workshop at Reliant Energy
CX University’s Action Learning Workshop at Reliant Energy HOUSTON, TX…
CXU on CRMAA Advisory Board
Mohamed Latib and CX University Leaders Appointed as CRMA of…
Mapping Customer and Employee Journeys [INFOGRAPHIC]
CX journey mapping no longer lives within the confines of…
