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  • CXU Student Brief 4
    Brief

    CXU Student Brief 4

    ByCX University Posted onMarch 14, 2018September 7, 2020 Updated onSeptember 7, 2020
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    The CXU Student Brief A monthly newsletter for Upgraded Online…

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  • Press Release

    Valid Measurement Tool for CX Knowledge now available through CX University

    ByCX University Posted onFebruary 19, 2018August 23, 2022 Updated onAugust 23, 2022
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    CX University announces today updates to its CX Quotient (CXQ),…

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  • Student Brief January image
    Brief

    CXU Student Brief 3

    ByCX University Posted onFebruary 14, 2018September 7, 2020 Updated onSeptember 7, 2020
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    The CXU Student Brief A monthly newsletter for Upgraded Online…

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  • Press Release

    CX University Partners with Montgomery County Community College to Offer College Credits

    ByCX University Posted onJanuary 29, 2018July 27, 2022 Updated onJuly 27, 2022
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    CX University (CXU) announces today a new partnership with Montgomery…

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  • CXU Student Brief
    Brief

    CXU Student Brief 2

    ByCX University Posted onNovember 15, 2017September 7, 2020 Updated onSeptember 7, 2020
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    The CXU Student Brief A monthly newsletter for Upgraded Online…

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  • Press Release

    CXU Announces New Consulting Services for CX Financial Measurement

    ByCX University Posted onOctober 30, 2017 Updated onOctober 30, 2017
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    CX University (CXU) announced today the official launch of Customer…

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  • Press Release

    CX University partners with The Employers’ Association of Grand Rapids to offer Talent Development Trainings to HR Members

    ByCX University Posted onOctober 17, 2017 Updated onOctober 17, 2017
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    CX University (CXU) announces today the new partnership with The…

    Read More CX University partners with The Employers’ Association of Grand Rapids to offer Talent Development Trainings to HR MembersContinue

  • Brief

    CXU Student Brief 1

    ByCX University Posted onOctober 15, 2017September 7, 2020 Updated onSeptember 7, 2020
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    The CXU Student Brief A monthly newsletter for Upgraded Online…

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  • Press Release

    CX University releases official certification for Customer and Patient Experience Specialists

    ByCX University Posted onAugust 25, 2017 Updated onAugust 25, 2017
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    CX University (CXU) launches the certification offerings for professionals seeking…

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  • supermarket grocery store customer experience
    Experience Design

    CX Clearly Makes a Difference

    ByCX University Posted onAugust 15, 2017September 6, 2020 Updated onSeptember 6, 2020
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    As part of the CX University team, I have had…

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  • Customer Service TrainingCustomer Service Training
    Infographic

    Infographic: GenX and Customer Service

    ByCX University Posted onJuly 25, 2017 Updated onJuly 25, 2017
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    Following our series of infographics depicting generational segmenting in Customer Experience,…

    Read More Infographic: GenX and Customer ServiceContinue

  • Talent Development And Training
    Infographic

    Infographic: GenX and Digital Preferences

    ByCX University Posted onJune 29, 2017 Updated onJune 29, 2017
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    Following our series of infographics depicting generational segmenting in Customer Experience,…

    Read More Infographic: GenX and Digital PreferencesContinue

  • Customer Experience Training
    CX Strategy Employee Engagement

    Why Customer Experience Training is Important

    ByCX University Posted onJune 27, 2017 Updated onJune 27, 2017
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    And the scarcity of learning opportunities Customer Experience (CX) as…

    Read More Why Customer Experience Training is ImportantContinue

  • Press Release

    Sacred Cows Webinar Hosted by Mohamed Latib

    ByCX University Posted onApril 6, 2017 Updated onApril 6, 2017
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    PHILADELPHIA, PA – April 5, 2017 – CX University recently…

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  • Press Release

    CX University Partners with WOW! CX of Argentina to Launch Spanish Online Courses in Customer Experience

    ByCX University Posted onMarch 31, 2017 Updated onMarch 31, 2017
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    As a result of the recent partnership between CX University…

    Read More CX University Partners with WOW! CX of Argentina to Launch Spanish Online Courses in Customer ExperienceContinue

  • Talent Development And Training
    Customer Centricity CX Strategy Experience Design Metrics and ROI Organizational Adoption of CX Press Release VOC and Customer Insights

    CXU 2016 Performance Results: Online Courses

    ByCX University Posted onFebruary 27, 2017 Updated onFebruary 27, 2017
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    Since the launch of CX University in late 2015, the…

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  • Press Release

    Mohamed Latib Talks CXU on Chicago-based Radio

    ByCX University Posted onFebruary 23, 2017 Updated onFebruary 23, 2017
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    CHICAGO, IL – February 19, 2017 – CX University’s Founder…

    Read More Mohamed Latib Talks CXU on Chicago-based RadioContinue

  • Professional Online Development
    CX Strategy Infographic VOC and Customer Insights

    GenX and CX: An Infographic

    ByCX University Posted onNovember 14, 2016 Updated onNovember 14, 2016
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    Following our series of infographics depicting generational differences in Customer…

    Read More GenX and CX: An InfographicContinue

  • Talent Development And Training
    CX Strategy Infographic VOC and Customer Insights

    GenZ and CX: An Infographic

    ByCX University Posted onNovember 11, 2016 Updated onNovember 11, 2016
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    Continuing with our series on how generations demand different Customer…

    Read More GenZ and CX: An InfographicContinue

  • Customer Experience Training
    Customer Centricity Webinar

    Mastering Customer Centricity: Watch the Webinar

    ByCX University Posted onNovember 2, 2016 Updated onNovember 2, 2016
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    Mastering Customer Centricity discusses the necessary steps you can take to…

    Read More Mastering Customer Centricity: Watch the WebinarContinue

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