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Online Learning

Compelling Curriculum to master the Experience discipline

Our compelling curriculum

Knowledge and skills that are easy to learn and even easier to apply to your daily work.

Expert Guidance

Our leaders are experts in Customer and Patient Experience

Learn from the leaders

CXU Thought Leader Faculty are experts in the industry backed by years of building up individuals and organizations in CX.

Global Partners

Our international partnerships are spreading the word about CX training

Globally Connected with CX passion

Talent in Customer Experience is a global endeavor with special attention to the unique cultures of the world.

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Catch up on CXU Happenings

3010, 2017

CXU Announces New Consulting Services for CX Financial Measurement

CX University (CXU) announced today the official launch of Customer Experience (CX) Financial Consulting Services. Scott McCallister, new to CXU as VP of Consulting, will spearhead the mission to [...]

1710, 2017

CX University partners with The Employers’ Association of Grand Rapids to offer Talent Development Trainings to HR Members

CX University (CXU) announces today the new partnership with The Employers’ Association of Grand Rapids (TEA) to offer professional development Online Courses and trainings to TEA members. The Employers’ Association [...]

2508, 2017

CX University releases official certification for Customer and Patient Experience Specialists

CX University (CXU) launches the certification offerings for professionals seeking to elevate their expertise and career capital with a Customer Experience Specialist (CXS)™ or Patient Experience Specialist (PXS) certification. Each [...]

Read a Recent Article by CXU Faculty Leaders

  • customer service experience design

Is the Customer Service “Department” Becoming Obsolete?

Let’s be honest, Customer Service Departments were created, and many still exist today, to problem solve the discrepancies between customer [...]

  • supermarket grocery store customer experience

CX Clearly Makes a Difference

As part of the CX University team, I have had the privilege of increasing my customer experience knowledge by leaps [...]

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