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Compelling Curriculum to master the Experience discipline

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Knowledge and skills that are easy to learn and even easier to apply to your daily work.

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Our leaders are experts in Customer and Patient Experience

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CXU Thought Leader Faculty are experts in the industry backed by years of building up individuals and organizations in CX.

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Our international partnerships are spreading the word about CX training

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Talent in Customer Experience is a global endeavor with special attention to the unique cultures of the world.

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Catch up on CXU Happenings

2508, 2017

CX University releases official certification for Customer and Patient Experience Specialists

CX University (CXU) launches the certification offerings for professionals seeking to elevate their expertise and career capital with a Customer Experience Specialist (CXS)™ or Patient Experience Specialist (PXS) certification. Each [...]

604, 2017

Sacred Cows Webinar Hosted by Mohamed Latib

PHILADELPHIA, PA - April 5, 2017 - CX University recently offered a free live webinar facilitated by Mohamed Latib, PhD, entitled, “Creating Sacred Cows and Extinguishing Moose.” This webinar provided [...]

3103, 2017

CX University Partners with WOW! CX of Argentina to Launch Spanish Online Courses in Customer Experience

As a result of the recent partnership between CX University (USA) and WOW! CX (Argentina), CX University has launched comprehensive Customer Experience Online Courses fully translated and adapted in Spanish. [...]

Read a Recent Article by CXU Faculty Leaders

Focus on Improvement, not the Number

Recently, I purchased a Subaru Outback for my son to use for his internship this summer. I went to the [...]

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Infographic: GenX and Customer Service

Following our series of infographics depicting generational segmenting in Customer Experience, here we have GenX, individuals born between 1961 and 1980. [...]

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