Home 2017-07-07T04:33:06+00:00

Online Learning

Compelling Curriculum to master the Experience discipline

Our compelling curriculum

Knowledge and skills that are easy to learn and even easier to apply to your daily work.

Expert Guidance

Our leaders are experts in Customer and Patient Experience

Learn from the leaders

CXU Thought Leader Faculty are experts in the industry backed by years of building up individuals and organizations in CX.

Global Partners

Our international partnerships are spreading the word about CX training

Globally Connected with CX passion

Talent in Customer Experience is a global endeavor with special attention to the unique cultures of the world.

Try a Demo of our eLearning Module

Net Promoter Score - Learning And Development Professionals

Stay Current

Watch a Free Webinar

Catch up on CXU Happenings

1902, 2018

Valid Measurement Tool for CX Knowledge now available through CX University

CX University announces today updates to its CX Quotient (CXQ), a measurement tool to benchmark one’s knowledge about Customer Experience (CX) competencies. Originally released in 2017, the CXQ underwent testing [...]

2901, 2018

CX University Partners with Montgomery County Community College to Offer College Credits

CX University (CXU) announces today a new partnership with Montgomery County Community College (MCCC) that will grant students who complete CXU’s Online Course programs to earn college credits. Both employers [...]

3010, 2017

CXU Announces New Consulting Services for CX Financial Measurement

CX University (CXU) announced today the official launch of Customer Experience (CX) Financial Consulting Services. Scott McCallister, new to CXU as VP of Consulting, will spearhead the mission to [...]

Read a Recent Article by CXU Faculty Leaders

  • digital disruption and customer experience

Which is more integral to success: Digitization or customer experience?

In an era when disruptors like Uber, Netflix, and Amazon are reimagining markets and eroding the boundaries between markets, incumbents [...]

  • Measurement models Customer Experience

Testing CX Initiatives for Financial Benefits: Measurement Models for your Business Case

Widely used Customer Experience measures provide soft associations with benefits instead of hard numbers on financial investment results. Part of [...]

  • CXU Student Brief

Brief 15 Nov 2017

The CXU Student Brief November 15, 2017 Come learn with us at CX [...]

  • Quality customer experience future

Your Customer Experience is Superficial unless you have the “Q”

This article was originally published on Eglobalis. Companies are shooting themselves in the foot consistently around their customer experience. What are [...]

Some of Our Corporate Clients