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Infographic: GenX and Customer Service

ByCX University Posted onJuly 25, 2017 Updated onJuly 25, 2017

Following our series of infographics depicting generational segmenting in Customer Experience,…

Talent Development And Training

Infographic

Infographic: GenX and Digital Preferences

ByCX University Posted onJune 29, 2017 Updated onJune 29, 2017

Following our series of infographics depicting generational segmenting in Customer Experience,…

Professional Online Development

CX Strategy Infographic VOC and Customer Insights

GenX and CX: An Infographic

ByCX University Posted onNovember 14, 2016 Updated onNovember 14, 2016

Following our series of infographics depicting generational differences in Customer…

Talent Development And Training

CX Strategy Infographic VOC and Customer Insights

GenZ and CX: An Infographic

ByCX University Posted onNovember 11, 2016 Updated onNovember 11, 2016

Continuing with our series on how generations demand different Customer…

selfie photo millennials-Customer Experience Training

Infographic VOC and Customer Insights

Millennials and CX: An Infographic

ByCX University Posted onNovember 1, 2016 Updated onNovember 1, 2016

Creating a powerful customer experience necessitates understanding the customer segment…

Customer Journey Mapping

Customer Centricity Employee Engagement Infographic

Mapping Customer and Employee Journeys [INFOGRAPHIC]

ByCX University Posted onJune 29, 2016September 6, 2020 Updated onSeptember 6, 2020

CX journey mapping no longer lives within the confines of…

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13 Feb

CX University and JourneyTrack join forces to offer the best in customer journey mapping! Learners get FREE access to JourneyTrack's enterprise version. This is unlike anything offered before! Join us for the March 21st cohort! #CXUniversity #JourneyTrack

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