Infographic: GenX and Customer Service
Following our series of infographics depicting generational segmenting in Customer Experience,…
Infographic: GenX and Digital Preferences
Following our series of infographics depicting generational segmenting in Customer Experience,…
GenX and CX: An Infographic
Following our series of infographics depicting generational differences in Customer…
GenZ and CX: An Infographic
Continuing with our series on how generations demand different Customer…
Millennials and CX: An Infographic
Creating a powerful customer experience necessitates understanding the customer segment…
![Mapping Customer and Employee Journeys [INFOGRAPHIC]](https://cxuniversity.com/wp-content/uploads/2016/10/Journey-Mapping-header-300x171.png)
Mapping Customer and Employee Journeys [INFOGRAPHIC]
CX journey mapping no longer lives within the confines of…