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  • Customer Service TrainingCustomer Service Training
    Infographic

    Infographic: GenX and Customer Service

    ByCX University Posted onJuly 25, 2017 Updated onJuly 25, 2017
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    Following our series of infographics depicting generational segmenting in Customer Experience,…

    Read More Infographic: GenX and Customer ServiceContinue

  • Talent Development And Training
    Infographic

    Infographic: GenX and Digital Preferences

    ByCX University Posted onJune 29, 2017 Updated onJune 29, 2017
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    Following our series of infographics depicting generational segmenting in Customer Experience,…

    Read More Infographic: GenX and Digital PreferencesContinue

  • Professional Online Development
    CX Strategy Infographic VOC and Customer Insights

    GenX and CX: An Infographic

    ByCX University Posted onNovember 14, 2016 Updated onNovember 14, 2016
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    Following our series of infographics depicting generational differences in Customer…

    Read More GenX and CX: An InfographicContinue

  • Talent Development And Training
    CX Strategy Infographic VOC and Customer Insights

    GenZ and CX: An Infographic

    ByCX University Posted onNovember 11, 2016 Updated onNovember 11, 2016
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    Continuing with our series on how generations demand different Customer…

    Read More GenZ and CX: An InfographicContinue

  • selfie photo millennials-Customer Experience Training
    Infographic VOC and Customer Insights

    Millennials and CX: An Infographic

    ByCX University Posted onNovember 1, 2016 Updated onNovember 1, 2016
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    Creating a powerful customer experience necessitates understanding the customer segment…

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  • Customer Journey Mapping
    Customer Centricity Employee Engagement Infographic

    Mapping Customer and Employee Journeys [INFOGRAPHIC]

    ByCX University Posted onJune 29, 2016September 6, 2020 Updated onSeptember 6, 2020
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    CX journey mapping no longer lives within the confines of…

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