CXU is more than just Customer Experience

We inspire and instill confidence through knowledge and practice of the Customer and Patient Experience disciplines.

What we're all about

  • We look into the future, not in the rearview mirror.
  • We create, not fix.
  • We build habits, not just change behaviors.
  • We execute, not keep planning.
  • We deliver results, not wishful thinking.
  • And yes, we do compare apples and oranges because we are creative and look at what’s not obvious.

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Our Mission

Our mission is to inspire and instill confidence through education and practice.

Our Mission for You

  • Build your knowledge in the CX discipline
  • Learn skills to perform your work better
  • Advance your career through education
  • Influence business performance

Our Mission for Your Organization

  • Increase talent
  • Improve business performance
  • Provide deep insights
  • Achieve innovative change

CXU's Net Promoter Score is +90

Constantly working to practice what we preach, our Net Promoter Score has reached +90 since our launch in 2015. We help organizations like yours improve NPS with education and implementation of sound CX strategies.

NPS +90 promo 2024 Never Sit Still
"Hi Mohamed, wanted to let you know I passed the CCXP exam on Friday!!! I couldn't have done it if I hadn't taken all those practice tests from CXU. That really helped me prepare and put me in the test mindset. Hope all is well."

Lisa Nance, CCXP, Vice President, Client Experience Manager, Texas Capital Bank