Following our series of infographics depicting generational segmenting in Customer Experience, here we have GenX, individuals born between 1961 and 1980. See our original GenX and CX Infographic.
Receive a profile of your CX knowledge by taking the CXQ™, aligned with CXPA's rubric.

Issue 6: Lahore at the Beginning Theme: Human kindness

Issue 5: The Grandeur of Lawrence College Theme: Foundational

Issue 4: December 2025 Theme: Learn to read patterns