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NEW! CXU’s NPS score is +84
Press Release VOC and Customer Insights

NEW! CXU’s NPS score is +84

ByCX University Posted onJanuary 9, 2022January 12, 2022 Updated onJanuary 12, 2022
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Driving improvement is a relentless commitment. Become a CXSTM  or…

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CX University’s (CXU) Program is Congruent with CXPA’s new Definition of Domains of Knowledge, Skills, Abilities
Press Release

CX University’s (CXU) Program is Congruent with CXPA’s new Definition of Domains of Knowledge, Skills, Abilities

ByCX University Posted onOctober 12, 2021October 12, 2021 Updated onOctober 12, 2021
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CXPA revised its rubric after commissioning a detailed 2020 job analysis study. As a result of that study, CXPA has now

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CX University Founder & CEO to Speak at Corporate Engagements
Press Release

CX University Founder & CEO to Speak at Corporate Engagements

ByCX University Posted onOctober 5, 2021October 11, 2021 Updated onOctober 11, 2021
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PHILADELPHIA, PA – Updated October 11, 2021 – October 5,…

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Here are ways to participate in the Customer Service Week
Customer Centricity

Here are ways to participate in the Customer Service Week

ByCX University Posted onSeptember 28, 2021October 5, 2021 Updated onOctober 5, 2021
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This article was originally published on nation.africa by Lucy Kiruthu,…

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9 Nuggets from TMSA’s Recent Strategic Interest Group Featuring CX University
Press Release

9 Nuggets from TMSA’s Recent Strategic Interest Group Featuring CX University

ByCX University Posted onSeptember 10, 2021October 5, 2021 Updated onOctober 5, 2021
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This article was originally posted on TMSA’s blog. TMSA went…

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Updated! CXU’s NPS is +81
Press Release

Updated! CXU’s NPS is +81

ByCX University Posted onFebruary 15, 2021August 9, 2021 Updated onAugust 9, 2021
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Driving improvement is a relentless commitment. Become a CXSTM or…

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Uncategorized

Dealing with the Stress of Working from Home

ByCX University Posted onJanuary 28, 2021January 28, 2021 Updated onJanuary 28, 2021
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Due to the global health crisis, many of today’s workers…

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Create memories that tell your brand story
Experience Design

Create memories that tell your brand story

ByCX University Posted onNovember 21, 2020November 21, 2020 Updated onNovember 21, 2020
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Customer Experience has been a buzz word amongst C-Level executives…

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CX University Announces Partnership with Moravian University
Press Release

CX University Announces Partnership with Moravian University

ByCX University Posted onOctober 22, 2020June 22, 2021 Updated onJune 22, 2021
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 CX and PX Training Gives Graduate Credits BETHLEHEM, PA, October…

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CXU NPS Score is +78
NPS

CXU NPS Score is +78

ByCX University Posted onSeptember 8, 2020August 9, 2021 Updated onAugust 9, 2021
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Driving improvement is a relentless commitment. Become a CXSTM or…

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