The CXU Student Brief March 15, 2018 Professional Development Corner Time Management Tips for Online Learners Online courses allow students to learn anytime from anywhere. Sounds great, doesn’t it? However, what adult learners soon discover is the challenge of staying [...]
The CXU Student Brief February 15, 2018 Professional Development Corner Discover Your CX Quotient Congratulations to all of you who redoubled your efforts to start and complete CX courses this past month. It is inspiring to see how busy [...]
CX University announces today updates to its CX Quotient (CXQ), a measurement tool to benchmark one’s knowledge about Customer Experience (CX) competencies. Originally released in 2017, the CXQ underwent testing for statistical validity to ensure the system’s rigor in measuring test-taker’s actual knowledge of CX competencies. The study revealed a validity quotient of +.80, suggesting a [...]
The CXU Student Brief January 15, 2018 Motivation 3.0- Drive your destiny! If the title catches you, then, good, I have your attention! Motivation 3.0 is about YOU. We are talking about those deep desires we have to be who we want to be. But doubts, low [...]
CX University (CXU) announces today a new partnership with Montgomery County Community College (MCCC) that will grant students who complete CXU’s Online Course programs to earn college credits. Both employers and employees will benefit from this new partnership. Employers will benefit by gaining a more knowledgeable, skilled workforce that can improve their business performance. Employees, who [...]
The CXU Student Brief November 15, 2017 Come learn with us at CX University! Dear CXU Program Participant: Welcome to CX University (CXU)! We are delighted that you have entered into a journey with us to develop mastery of the CX discipline. This Monthly Brief will include [...]
CX University (CXU) announced today the official launch of Customer Experience (CX) Financial Consulting Services. Scott McCallister, new to CXU as VP of Consulting, will spearhead the mission to provide guidance to CX practitioners and organizations who need solid quantitative data connecting CX strategies to the financial bottom line. He will be featured in a [...]
CX University (CXU) announces today the new partnership with The Employers’ Association of Grand Rapids (TEA) to offer professional development Online Courses and trainings to TEA members. The Employers’ Association is a not-for-profit association incorporated in 1939 to provide practical Human Resource Solutions to the West Michigan business community. TEA helps hundreds of companies maximize employee [...]
CX University (CXU) launches the certification offerings for professionals seeking to elevate their expertise and career capital with a Customer Experience Specialist (CXS)™ or Patient Experience Specialist (PXS) certification. Each certification is earned by completing the Online Course series and passing a certification exam. CXU’s Online Courses in both Customer Experience and Patient Experience have been [...]
