Build a team of CX Professionals

Our Customer Experience corporate learning series are designed to achieve a blue ocean outcome – make the competition irrelevant!

Building a pool of talented CX professionals offers all the ingredients for a future ready organization. It will be one with more collaboration, extinguished silos, synergy, agile and leaner functions, and opportunities for inclusion, transparency, and engagement.

The best part is that everyone will be involved to create emotional connections with your customers.

Customer Experience throughout your Organization

CX Micro Lessons

These are basic concepts for all employees regardless of role. Bite size learning modules that are a combination of videos and interactive learning games. Each lesson can be completed in 3-20 minutes.

CX700 Series - Executive Bundle

Intended for those who wish to be proficient in the discipline. Each course has sample test questions for knowledge checks and certification preparation leading to CXS™ certification. The program takes about 25 hours to complete.

Available to corporate clients only!

CX500 Series - Mastery Bundle

Intended for those who wish to be CX leaders. This program is about 100 hours of study. Each course has sample test questions for knowledge checks and certification preparation leading to CXS™ and / or CCXP certification.

We practice what we preach!

We are also relentlessly restless! We are driven by a feeling that things are just not good enough.

We listen to our customers. We make changes because of their feedback. Some of these changes are significant – we have created new programs, added science-based interactive learning tools, provide easy and effortless access to learning, develop and deliver action learning workshops, and never cease to ask, “What can we do to improve?”

The results make us proud – our Net Promoter score (NPS)® is +78!

Contact us for Corporate Inquiries

    Leading the way in CX Training