The New Status Quo in Attracting and Retaining Customers

Customers are better than ever at spotting which brands provide better services, and their demands are expanding. They might see your brand in an internet search, but you’re passed over for a competitor that has a better appeal. 

Businesses that adopt a customer experience approach have a significant competitive advantage in today’s world.

One size does not fit all when it comes to training employees in CX. Each organization has its unique set of challenges, customer base, and industry dynamics.

To consistently deliver exceptional CX, organizations need a well-trained and motivated workforce.

Global Impact

CX University has trained over 18,500 professionals in over 100 countries.

Award Winning

We are recognized among the top ten best CX certification programs in the USA.

Custom Designs

Your Enterprise Learning Solution can be co-created in the language of your organization and aligned to your brand.

Hosted by You

Capable of transferring SCORM files to host on your local platform.

United bank for africa customer experience
Our Enterprise Learning Client, United Bank for Africa, launched its CX Excellence Program in 2023 across 20 African countries in English and French.
Crowe corporate customer experience
Crowe has trained over 600 to improve client relationships.
Reliant-CX University
Reliant Energy trained over 2500 associates and applies CXU custom programs to onboard all new employees.
  • Boehringer Engleheim adopts program for 150 plus brand managers in 2022.
  • Boeringher Engleheim implements a customer-facing CX program for 4-6 K sales professionals in 2023.
Developed a custom program in German with moveXM for the German Automotive market.
Konica Minolta
Konica Minolta rolls out a custom eLearning program for over 10K employees in Europe and the USA.

We practice what we preach!

We are also relentlessly restless! We are driven by a feeling that things are just not good enough.

We listen to our customers. We make changes because of their feedback. Some of these changes are significant – we have created new programs, added science-based interactive learning tools, provide easy and effortless access to learning, develop and deliver action learning workshops, and never cease to ask, “What can we do to improve?”

The results make us proud – our Net Promoter score (NPS)® is +88!

Contact us for Corporate Inquiries

Leading the way in CX Training