Blog

CX University and Rochat School of Business Partner to Offer New Customer Experience Specialist (CXS) Certificate Program in Spanish

ByCX University December 10, 2024 Press Release

Announcing a new partnership between CX University and Rochat School of Business to launch the Customer Experience Specialist (CXS) certificate program in Spanish. This innovative program offers...

CX University Partners with CRM Middle East to Launch First-Ever Online Customer Experience Training in Arabic

ByCX University November 6, 2024 Press Release

CX University (CXU), a leading provider of online Customer Experience...

CX University and Mauricio Alanís Launch Spanish Version of Customer Experience Specialist (CXS)™ Program

ByCX University October 31, 2024 Press Release

CX University, a leader in Customer Experience (CX) training, is...

CXUAsia Launches as Joint Venture to Revolutionize Customer Experience Training in Asia-Pacific

ByCX University September 30, 2024 Press Release

CX University and HBC today announced the formation of CXUAsia...

The Nine Golden Rules of CX Success: Rules 1-3

ByMohamed Latib July 31, 2024 CX Strategy

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chatbots revolutionize customer experience

The Rise of Chatbots: A Game Changer in Customer Experience

ByMohamed Latib May 13, 2024 CX Strategy

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Real-Time Customer Surveys: A Proactive Approach to CX

ByMohamed Latib May 6, 2024 Metrics and ROI,NPS

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Emotional Intelligence in CX: Connecting Beyond Transactions

ByMohamed Latib April 29, 2024 Customer Centricity

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Ethical Consumerism and the Path to Long-Term Brand Loyalty

ByMohamed Latib April 16, 2024 CX Strategy

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Rebellion at Dollar General! A Challenge to CX Strategies?

ByMohamed Latib April 2, 2024 Employee Engagement

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The Impact of AI in 2024 (so far)

ByMohamed Latib March 25, 2024 CX Strategy

We were warned last year that Artificial Intelligence (AI) is...

Hyper-Personalization: The Future of Customer Experiences

ByMohamed Latib March 18, 2024 Customer Centricity

In today’s digital age, businesses are on a mission for...

Part 2: Mastering Omnichannel Data Analysis

ByMohamed Latib March 11, 2024 Experience Design,Metrics and ROI

Best Practices for Measuring Campaign Success In today’s complex marketing...

Omnichannel Experiences: Redefining Customer Interaction

ByMohamed Latib March 4, 2024 CX Strategy,Experience Design

Customer experience (CX) has taken center stage, reshaping the way...

The Balancing Act: Security Protocols for Online Banking and the Digital Customer Experience

ByMohamed Latib February 1, 2024 CX Strategy,Organizational Adoption of CX

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CX University Breaks the Threshold to +90 Net Promoter Score

ByCX University January 30, 2024 Press Release

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CX University Revamps its Course Content

ByCX University November 21, 2023 Press Release

CX University (CXU) has completed a full internal audit of...

certified customer experience professional

CX University Launches Specialized CCXP Exam Prep Course

ByCX University November 7, 2023 Press Release

To meet the market demands for quality online instruction and...

Designing Emotion: How Creative Directors Evoke Customer Sentiment Through Branding

ByLauren Wagner September 19, 2023 Experience Design

While a company’s products and services may lie at the...

Technology meets CX Training: CX University and moveXM Announce Partnership on Customer Experience Professional Program

ByCX University September 18, 2023 Press Release

CX University (CXU) announces its new partnership with Germany-based organization...

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