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NPS CX University 2023
Press Release

CX University Proudly Shares Updated NPS is +88

If you are already acquainted with the importance of the Net Promoter Score (NPS), you

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CX University February 1, 2023 No Comments
Testimonial French series 2
Press Release

CX University Launches French Online Courses in Customer Experience

As a result of growing demand for international language courses in Customer Experience, CX University

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CX University July 28, 2022 No Comments
Blog image ccxp cxpa
Press Release

CX University’s (CXU) Program is Congruent with CXPA’s new Definition of Domains of Knowledge, Skills, Abilities

CXPA revised its rubric after commissioning a detailed 2020 job analysis study. As a result of that study, CXPA has now

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CX University October 12, 2021 No Comments
Mohamed Latib Customer Experience
Press Release

CX University Founder & CEO to Speak at Corporate Engagements

PHILADELPHIA, PA – Updated October 11, 2021 – October 5, 2021 – CX University announces

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CX University October 5, 2021 No Comments
Customer Service Kenya Africa
Customer Centricity

Here are ways to participate in the Customer Service Week

This article was originally published on nation.africa by Lucy Kiruthu, Management Consultant. Every first full

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CX University September 28, 2021 No Comments
TMSA Customer Experience CX
Press Release

9 Nuggets from TMSA’s Recent Strategic Interest Group Featuring CX University

This article was originally posted on TMSA’s blog. TMSA went back to school a little

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CX University September 10, 2021 No Comments

Dealing with the Stress of Working from Home

Due to the global health crisis, many of today’s workers have transitioned to working from

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CX University January 28, 2021 No Comments
ccxp test prep
Certification

My CCXP Journey: Five lessons from taking the CCXP exam (again).

I joined the CXPA in its second year. When I attended the first Members Insight

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Anne Cramer January 20, 2021 No Comments
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