CXPA revised its rubric after commissioning a detailed 2020 job analysis study. As a result of that study, CXPA has now
PHILADELPHIA, PA – Updated October 11, 2021 – October 5, 2021 – CX University announces
This article was originally published on nation.africa by Lucy Kiruthu, Management Consultant. Every first full
This article was originally posted on TMSA’s blog. TMSA went back to school a little
Driving improvement is a relentless commitment. Become a CXSTM or CCXP! Our programs prepare you
Due to the global health crisis, many of today’s workers have transitioned to working from
I joined the CXPA in its second year. When I attended the first Members Insight
Customer Experience has been a buzz word amongst C-Level executives for some time now and
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