Talent Development and Training - CX Certification Programs

Press Release

If you are already acquainted with the importance of the Net Promoter Score (NPS), you

CX University February 1, 2023 No Comments

Press Release

As a result of growing demand for international language courses in Customer Experience, CX University

CX University July 28, 2022 No Comments

Press Release

CXPA revised its rubric after commissioning a detailed 2020 job analysis study. As a result of that study, CXPA has now

CX University October 12, 2021 No Comments

Press Release

PHILADELPHIA, PA – Updated October 11, 2021 – October 5, 2021 – CX University announces

CX University October 5, 2021 No Comments

Customer Centricity

This article was originally published on nation.africa by Lucy Kiruthu, Management Consultant. Every first full

CX University September 28, 2021 No Comments

Press Release

This article was originally posted on TMSA’s blog. TMSA went back to school a little

CX University September 10, 2021 No Comments

Due to the global health crisis, many of today’s workers have transitioned to working from

CX University January 28, 2021 No Comments

Certification

I joined the CXPA in its second year. When I attended the first Members Insight

Anne Cramer January 20, 2021 No Comments