With this course you will be prepared to confidently pass the Patient Experience Specialist (PXS)™ exam and ramp up your PX career, fueled by the latest research and grounded in proven expertise and best practices.
The concept of universal human emotions and corresponding facial expressions is presented, and you will practice recognizing the basic human emotions through facial expressions.
Early Bird savings: 25% off until August 19, 2022! A course that merges the what and how of CX with blended online self-study courses and digital meet-ups. Every learner will have their own map constructed to share with their companies. For all CX professionals.
The CX Graduate Credit Series covers the 6 areas of Customer Experience & is designed for leaders who will be trainers in CX. Prepare for professional certification as a Customer Experience Specialist (CXS)™ and earn 3-6 graduate level college credits.