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Blog Categories
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Mastering Customer Centricity: Watch the WebinarNovember 2nd, 2016 -
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Why Customer Experience Training is ImportantJune 27th, 2017
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When CX, Business, and Tech CombineAugust 29th, 2017 -
Is the Customer Service “Department” Becoming Obsolete?August 22nd, 2017
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Our mission is to inspire and instill confidence through education and practice.
>Build your knowledge in the CX discipline
>Learn skills to perform your work better
>Advance your career through education
>Influence business performance
>Increase talent
>Improve business performance
>Provide deep insights
>Achieve innovative change
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Testimonials
I think it’s really good and one of the better online learning courses I’ve seen.
Scott Burns, Senior Director, Reliant
I received the knowledge in the six core competencies needed to pass the CCXP exam.
Jeff Hursey, Cisco Systems, USA
I can immediately apply the skills I learned leading me to make real changes for my company.
Cynthia Tang, Sunway Pyramid, Malaysia
The CXU Team has done an amazing service by putting together a robust and highly challenging question database that prepared me well for the CCXP exam. The CXU CCXP mock tests really do give one a genuine flavor of the nuances and fine shades of meanings of words that one sees in the CCXP test itself. The team is also highly receptive on customer feedback and take action on it with a closed-loop feedback mechanism thus exhibiting customer centric practices themselves!
Ghulam Ali, Epic Consulting, Dubai
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