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Practice Test Programs (2)
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PX500 Series Online Courses (3)
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CX500 Series Online Courses (4)
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ECX400 Series (2)
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CX500 Series in Spanish (7)
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Earn 6 college credits with your Online Courses in Customer or Patient Experience. -
Immerse yourself in the comprehensive and engaging CX Core Competency program that covers the 6 major areas of Customer Experience. Select your Standard Subscription from monthly, quarterly, or annual plans to learn online and at your own pace. -
Get extra professional development support and additional test prep materials with the Upgraded Subscription. Immerse yourself in the comprehensive and engaging CX Core Competency program that covers the 6 major areas of Customer Experience. Select your Upgraded Subscription from monthly, quarterly, or annual plans to learn online and at your own pace. -
Expertly written practice tests covering the 6-Core Competencies of Customer Experience. Your purchase gives you access to 600 multiple choice questions with 1 month of access. -
¡Compre el paquete y ahorre! Obtenga 6 meses de acceso a todo el paquete de cursos. Aprenda en línea, a su propio ritmo, con estos cursos fundamentales y comprensivos de CX. -
Aprenda lo fundamental para diseñar una estrategia de experiencia. Aprenda en línea, a su propio ritmo, durante un periodo de 2 meses con el curso comprensivo fundamental de CX. -
Establezca los lineamientos básicos para impulsar una cultura centrada en el cliente. Aprenda en línea, a su propio ritmo, durante 2 meses con el curso fundamental de CX. -
Este curso explica cómo realizar cambios a sistemas enfocados en el cliente y los cambios significativos que las organizaciones tendrán que realizar en todos los niveles. Aprenda en línea a su propio ritmo durante 2 meses con el curso fundamental CX. -
Este curso revisa la lógica de negocios y ROI a través de procesos CX como medición de puntos de contacto con el cliente y retroalimentación. Aprenda en línea, a su propio ritmo, durante 2 meses con el curso comprensivo fundamental de CX. -
Este curso enseña los principios de diseño de CX necesarios para el desarrollo organizacional. Aprenda en línea, a su propio ritmo, durante un periodo de 2 meses con el curso comprensivo fundamental de CX. -
Este curso le enseñará las métricas que se utilizan para medir un sistema de retroalimentación del cliente de circuito cerrado. Aprenda en línea, a su propio ritmo, durante 2 meses con el curso fundamental de CX. -
Executive Customer Experience (ECX) online courses are designed for the busy manager or employee involved with the customer experience. These courses are designed to be completed in as little as 60 to 90 minutes per course. The purchase of all 6 Executive CX online courses gives you 3 months of access. -
Immerse yourself in the comprehensive and engaging PX Core Competency program that covers the 4 major areas of Patient Experience. Select your Standard Subscription from monthly, quarterly, or annual plans to learn online and at your own pace. -
Get extra professional development support and additional test prep materials with the Upgraded Subscription. Immerse yourself in the comprehensive and engaging PX Core Competency program that covers the 4 major areas of Patient Experience. Select your Upgraded Subscription from monthly, quarterly, or annual plans to learn online and at your own pace. -
Expertly written practice tests covering the 4 main content areas of Patient Experience. Your purchase gives you access to 400 multiple choice questions with 1 month of access. -
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Download your free copy of the "Eleven Sacred Cows of Customer Experience" eBook. Add this item to your shopping cart and proceed to checkout. You will not need to enter any payment information since this product is free. A link to download the eBook will be available immediately after purchase.
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