The CCXP Exam Prep covers the 5 pillars of Customer Experience as outlined by the Customer Experience Professionals Association (CXPA). This course is a deep-dive in preparing for CXPA’s professional certification exam to be qualified as a Certified Customer Experience Professional (CCXP).
This course merges the what and how of CX with blended online self-study courses and digital meet-ups. Every learner will have their own map constructed to share with their companies. For all CX professionals.
Introduce employees to the basic concepts of Customer Experience (CX) Excellence. This online course series covers the five domains of knowledge and skills essential to the application and practice of the Customer Experience discipline.
October cohort now open (kickoff 10/11). With this course you will be prepared to confidently pass the CCXP exam and ramp up your CX career, fueled by the latest research and grounded in proven expertise and best practices.
With this course you will be prepared to confidently pass the Patient Experience Specialist (PXS)™ exam and ramp up your PX career, fueled by the latest research and grounded in proven expertise and best practices.
The concept of universal human emotions and corresponding facial expressions is presented, and you will practice recognizing the basic human emotions through facial expressions.
La série CX500 français couvre les 6 domaines de l’expérience client. Cette série est conçue pour le leadership CX au sein des organisations. Cet ensemble prépare l’apprenant à la certification professionnelle en tant que (CXS)™. Période d’accès de 6 mois.
The CX Graduate Credit Series covers the 6 areas of Customer Experience & is designed for leaders who will be trainers in CX. Prepare for professional certification as a Customer Experience Specialist (CXS)™ and earn 3-6 graduate level college credits.
CX University is leading the way in Customer Experience training.
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