Patient Experience
A Nurse’s Role in Patient Experience
In this experience economy, many have touted the enormous value of capturing the hearts of
Janet Biedron
March 8, 2017
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Customer Centricity
Adjusting Your Sails to Help Cultivate Human and Customer Centricity
William Arthur Ward, one of America’s most quoted writers of inspirational maxims offered this following
Mohamed Latib
March 6, 2017
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Customer Centricity
CXU 2016 Performance Results: Online Courses
Since the launch of CX University in late 2015, the Online Courses have been touted
CX University
February 27, 2017
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Mohamed Latib Talks CXU on Chicago-based Radio
CHICAGO, IL – February 19, 2017 – CX University’s Founder and CEO spoke live on
CX University
February 23, 2017
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CX Strategy
GenX and CX: An Infographic
Following our series of infographics depicting generational differences in Customer Experience, here we have GenX,
CX University
November 14, 2016
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CX Strategy
GenZ and CX: An Infographic
Continuing with our series on how generations demand different Customer Experiences, here we illustrate the
CX University
November 11, 2016
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Customer Centricity
Is Customer Experience no more than a Checklist Exercise Based on Assumptions
Let me begin my latest rant, oh sorry, I mean blog, with a bold and
Karl Sharicz
November 7, 2016
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Customer Centricity
Mastering Customer Centricity: Watch the Webinar
Mastering Customer Centricity discusses the necessary steps you can take to truly delight and retain your
CX University
November 2, 2016
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