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Online Courses in Patient Experience
Patient Experience

A Nurse’s Role in Patient Experience

In this experience economy, many have touted the enormous value of capturing the hearts of

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Janet Biedron March 8, 2017 No Comments
Customer Experience Training
Customer Centricity

Adjusting Your Sails to Help Cultivate Human and Customer Centricity

William Arthur Ward, one of America’s most quoted writers of inspirational maxims offered this following

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Mohamed Latib March 6, 2017 No Comments
Talent Development And Training
Customer Centricity

CXU 2016 Performance Results: Online Courses

Since the launch of CX University in late 2015, the Online Courses have been touted

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CX University February 27, 2017 No Comments

Mohamed Latib Talks CXU on Chicago-based Radio

CHICAGO, IL – February 19, 2017 – CX University’s Founder and CEO spoke live on

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CX University February 23, 2017 No Comments
Professional Online Development
CX Strategy

GenX and CX: An Infographic

Following our series of infographics depicting generational differences in Customer Experience, here we have GenX,

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CX University November 14, 2016 No Comments
Talent Development And Training
CX Strategy

GenZ and CX: An Infographic

Continuing with our series on how generations demand different Customer Experiences, here we illustrate the

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CX University November 11, 2016 No Comments
Customer Experience Training
Customer Centricity

Is Customer Experience no more than a Checklist Exercise Based on Assumptions

Let me begin my latest rant, oh sorry, I mean blog, with a bold and

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Karl Sharicz November 7, 2016 1 Comment
Customer Experience Training
Customer Centricity

Mastering Customer Centricity: Watch the Webinar

Mastering Customer Centricity discusses the necessary steps you can take to truly delight and retain your

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CX University November 2, 2016 No Comments
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