Talent Development and Training - CX Certification Programs

Employee Engagement

Growing up on the South Side of Chicago, I had my choice of numerous hot

Brian Dennis March 20, 2017 1 Comment

Patient Experience

In this experience economy, many have touted the enormous value of capturing the hearts of

Janet Biedron March 8, 2017 No Comments

Customer Centricity

William Arthur Ward, one of America’s most quoted writers of inspirational maxims offered this following

Mohamed Latib March 6, 2017 No Comments

Customer Centricity

Since the launch of CX University in late 2015, the Online Courses have been touted

CX University February 27, 2017 No Comments

CHICAGO, IL – February 19, 2017 – CX University’s Founder and CEO spoke live on

CX University February 23, 2017 No Comments

CX Strategy

Following our series of infographics depicting generational differences in Customer Experience, here we have GenX,

CX University November 14, 2016 No Comments

CX Strategy

Continuing with our series on how generations demand different Customer Experiences, here we illustrate the

CX University November 11, 2016 No Comments

Customer Centricity

Let me begin my latest rant, oh sorry, I mean blog, with a bold and

Karl Sharicz November 7, 2016 1 Comment