Uncategorized Archives - CX University

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Human kindness expressed through trust, dignity, and belonging shapes who we become.
ByMohamed Latib Posted onFebruary 10, 2026February 10, 2026 Updated onFebruary 10, 2026
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Issue 6: Lahore at the Beginning Theme: Human kindness…

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Foundational Truths in CX, EX and Human Experience Design
ByMohamed Latib Posted onJanuary 10, 2026January 10, 2026 Updated onJanuary 10, 2026
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Issue 5: The Grandeur of Lawrence College Theme: Foundational…

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Learn to read patterns in chaos
ByMohamed Latib Posted onDecember 15, 2025December 15, 2025 Updated onDecember 15, 2025
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Issue 4: December 2025 Theme: Learn to read patterns…

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People vs. Technology: Why CX Transformation Requires Both
ByClaudia Panfil Posted onDecember 12, 2025December 16, 2025 Updated onDecember 16, 2025
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This blog explores how true CX transformation happens only when…

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Leadership Under Uncertainty: Bold Choices that Build Belonging
ByMohamed Latib Posted onNovember 3, 2025 Updated onNovember 3, 2025
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Issue 3: November 2025 Theme: My Liberation Odyssey –…

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CX Lessons from Lived Experiences
ByMohamed Latib Posted onOctober 7, 2025October 7, 2025 Updated onOctober 7, 2025
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Issue 2: October 2025 Theme: The Fire in My Hands…

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CX Lessons from Being Othered by Injustice – Experience, Dignity, and Inclusion
ByMohamed Latib Posted onSeptember 5, 2025September 13, 2025 Updated onSeptember 13, 2025
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Issue 1: September 2025 Theme: CX Lessons from Being Othered…

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Dealing with the Stress of Working from Home
ByMohamed Latib Posted onJanuary 28, 2021May 21, 2023 Updated onMay 21, 2023
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Due to the global health crisis, many of today’s workers…

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