Talent Development and Training - CX Certification Programs

Employee Engagement

I left the technology company I co-founded five years ago to start my new online

Mohamed Latib March 27, 2020 No Comments

Employee Engagement

https://youtu.be/Jgnjd2ZdfbM With all the office buildings and school closures resulting from COVID-19, many businesses are

Mohamed Latib March 18, 2020 No Comments

Patient Experience

Across every industry, there is one common thread: call it a universal one – consumers.

CX University February 26, 2020 No Comments

CX Strategy

We all understand that having a great customer experience (CX) affects everyone as customers, and

Lauren Wagner January 15, 2020 No Comments

Patient Experience

Healthcare organizations have traditionally delivered care focused on the needs and convenience of the organization,

Janet Biedron October 22, 2019 No Comments

Patient Experience

An Expert’s Take on an Award-Winning Philadelphia Hospital’s Patient Family Experience: 3 out of 10.

Janet Biedron October 17, 2019 1 Comment

PHILADELPHIA, PA – February 1, 2019 – CX University announces a new partnership with The

CX University February 1, 2019 No Comments

PHILADELPHIA, PA – January 27, 2019 – CX University announces its new partnership with Qatar-based

CX University January 27, 2019 No Comments