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Remote work empathy trust
Employee Engagement

How to Collaborate Effectively in a Work-from-Home Office Space

https://youtu.be/Jgnjd2ZdfbM With all the office buildings and school closures resulting from COVID-19, many businesses are

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Mohamed Latib March 18, 2020 No Comments
PX Academy online patient experience training
Patient Experience

Introducing the Launch of PX Academy

Across every industry, there is one common thread: call it a universal one – consumers. 

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CX University February 26, 2020 No Comments
CX Thriving Industries
CX Strategy

CX Lessons from 5 Thriving Industries

We all understand that having a great customer experience (CX) affects everyone as customers, and

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Lauren Wagner January 15, 2020 No Comments
user ratings hospitals
Patient Experience

The Gap between Leadership and Patient Experience: Healthcare pundits are out of touch

Healthcare organizations have traditionally delivered care focused on the needs and convenience of the organization,

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Janet Biedron October 22, 2019 No Comments
hospital experience
Patient Experience

Does Your Hospital Treat Patient Families Like This?

An Expert’s Take on an Award-Winning Philadelphia Hospital’s Patient Family Experience: 3 out of 10.

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Janet Biedron October 17, 2019 1 Comment

CX University Joins The Focus Group for Upcoming Conference Events

PHILADELPHIA, PA – February 1, 2019 – CX University announces a new partnership with The

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CX University February 1, 2019 No Comments

CX University Expands Global Partnerships to Qatar

PHILADELPHIA, PA – January 27, 2019 – CX University announces its new partnership with Qatar-based

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CX University January 27, 2019 No Comments
Interconnected Technologies
CX Strategy

Five AI-Driven Customer Experience Solutions: A survey of the market

A lot of customer experience pundits are talking about AI. They say it is ushering

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Mohamed Latib January 14, 2019 No Comments
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