Advancing the CX Discipline
CXU is partnered with Moravian University to grant learners up to six graduate business credits.

A New Partnership in Education
CX University and Moravian University jointly announce the launch of their partnership:
- Earn graduate business credits like a MBA or MHA by completing the CX800 Series of online courses.
- Participation in the program requires an undergraduate degree and an official copy of the transcript is required within two weeks of the purchase of the CX800 Graduate Credit series.
- After completing the program submit your Certificate of Completion and CXS™ to Moravian University for a graduate credit transcript.
- Graduate credits from Moravian University may be transferred to other programs. Check with the receiving institution for approval.
- Double the impact and pass the certification exam to also be awarded the Customer Experience Specialist (CXS)™ certificate.
- Healthcare and Patient Experience your field of interest? Explore the Patient Experience route to earn graduate credits.
The CX800 Graduate Credit Series
Immerse yourself in the comprehensive and engaging CX or PX Graduate Credit Series covering the six major areas of Customer or Patient Experience.
The Graduate Credit Series is ideal for professionals who want to be content experts and leaders in their field following Customer or Patient Experience philosophies and practices.
- Graduate Credit courses are completely online and self-paced.
- Get six months of access to the course content.
- Learn interactively with easy to understand text narratives, videos, articles, reflective and practical playbooks, Interactive application playbooks for fun and gamified learning.
- Practice tests embedded in lessons to check your knowledge and understanding.
- Earn the Customer [or Patient] Experience Specialist (CXS)™ certificate in conjunction with the Graduate Credit series.
What Our Learners Are Saying

As a Contact Center Consulting Systems Engineer for Cisco Systems, one of my responsibilities is to lead business-to-business discussions around customer experience. As such, I decided to lend greater credibility to my messaging by obtaining a Certified Customer Experience Professional (CCXP) certification.
Since I was already a member of the Customer Experience Professional Association (CXPA), I knew they had an Authorized Resource and Training Provider program. After reviewing their list of authorized training providers on their website—www.cxpa.org, I decided to enroll in CX University.
I am very satisfied with CX University, as it is through their program that I received knowledge in the six core competencies needed to pass the CCXP exam. Further, CX University exceeded my expectations in that each module provided me with information and tools that I could immediately apply in my work.
I am immensely grateful to Dr. Latib and his staff for their knowledge, support, insights, and passion. I look forward to an ongoing relationship with the CX University staff, my fellow students, and future students of CX University.
I am interested in knowledge and not certification and this has already done it for me.

The CX course provided by CX University is a great course for learning the necessary notions of Customer Experience and creating pillars in someone’s mind. I encourage everyone interested in the topic in pursuing it, especially corporations for their customer support teams.

CX University has been significant in getting me up to speed on all things CX. So far, I’ve taken the first two courses, CX501 and CX502. The information has been very thorough, and I have appreciated the balance between written materials and videos. And of course, who can’t be helped by the myriad of stories and examples shared by other organizations who are currently honing their own CX work. Even with only two courses taken so far, the information has already produced practical changes and benefits to my organization. As time allows, I will continue along their program of courses, as I keep an eye on CCXP certification at some point. Lastly, CX University’s support has been indicative of the CX experience they want to share, and have come to embody themselves. A big thank you to Sue, for always being available to help out with any issues, and to provide encouragement. You must work with a smile on your face.
Our Partnership with Moravian University

You can earn Graduate Credits in a couple of ways:
- You can earn three graduate business credits from Moravian University upon completion of three CX800 courses
- Alternatively, you can earn six graduate business credits upon successful completion of all six CX800 courses and passing the CXS™ exam.
Contact Us
Have questions about Moravian
University and its Graduate Program?
Contact Moravian University
Katie P. Desiderio, MBA, Ph.D.
Assistant Vice President, Corporate-Educational Partnerships
Moravian University
610-861-1376
desideriok@moravian.edu
Assistant Vice President, Corporate-Educational Partnerships
Moravian University
610-861-1376
desideriok@moravian.edu
