Advancing the CX Discipline
CXU is partnered with Moravian University to grant learners up to six graduate business credits.
A New Partnership in Education
CX University and Moravian University jointly announce the launch of their partnership:
- Earn graduate business credits like a MBA or MHA by completing the CX800 Series of online courses.
- Participation in the program requires an undergraduate degree and an official copy of the transcript is required within two weeks of the purchase of the CX800 Graduate Credit series.
- After completing the program submit your Certificate of Completion and CXS™ to Moravian University for a graduate credit transcript.
- Graduate credits from Moravian University may be transferred to other programs. Check with the receiving institution for approval.
- Double the impact and pass the certification exam to also be awarded the Customer Experience Specialist (CXS)™ certificate.
- Healthcare and Patient Experience your field of interest? Explore the Patient Experience route to earn graduate credits.
The CX800 Graduate Credit Series
Immerse yourself in the comprehensive and engaging CX or PX Graduate Credit Series covering the six major areas of Customer or Patient Experience.
The Graduate Credit Series is ideal for professionals who want to be content experts and leaders in their field following Customer or Patient Experience philosophies and practices.
- Graduate Credit courses are completely online and self-paced.
- Get six months of access to the course content.
- Learn interactively with easy to understand text narratives, videos, articles, reflective and practical playbooks, Interactive application playbooks for fun and gamified learning.
- Practice tests embedded in lessons to check your knowledge and understanding.
- Earn the Customer [or Patient] Experience Specialist (CXS)™ certificate in conjunction with the Graduate Credit series.
What Our Learners Are Saying
CXS, Apple Inc., Specialist
I'm thrilled to have successfully completed my Customer Experience Specialist (CXS) certification! The CX800 Graduate Credit Series course at CX University was an invaluable journey. I aim to advance my career with a focus on Customer Experience, but initially, with a hectic schedule, I needed to find continuing education that offered a flexible program. Gratefully, CX University provides that with clear and ideal material to follow! I could review and study the information at my own pace while gaining the knowledge and skills to help my career advancement. Thank you to the CXU program for this fantastic opportunity.
Cert CII, PSPO1 | Head of Division, Pasha Life Customer Satisfaction and Quality Control, Customer Services and Claims department
The training program of CX University not only focused on overall customer experience but also delved into effective problem-solving and empathy-building. The practical scenarios and real-world examples shared during the sessions and modules made the learning experience engaging and applicable to our daily interactions with customers. It is a game-changer for anyone aiming to elevate their customer experience game. And special thanks to Sue Mettlen who has shown relentless support, offering guidance and encouragement throughout the journey.
Personal Lines & Business Support Unit Manager, Bahamas
In terms of Customer Experience, the CXS certification is unquestionably the most extensive course I have found. All facets of customer experience management are covered in this extensive course. Through the use of interactive exercises, films, articles, and discussions, the course covers foundational concepts in addition to delving into hotly debated subjects from various angles. This course has provided me with a strong basis to advance my Customer Experience journey to a higher level. From a personal perspective, the CXU team has consistently given quick responses to all of my inquiries and has helped me greatly in ensuring that my journey with this certification has been extremely enjoyable.
CXS, Romania
My experience with the course has been truly good. Thanks to this course I have achieved new skills and knowledge that will definitely help me in my future steps. As a recently graduated student in law and business administration, this course has been really helpful and necessary for my near future in my working life.
Customer Experience Specialist & Director for Slice Business Consulting Ltd.
I would highly recommend the Customer Experience course I took with CXU. I really liked the format of the course and found the teaching and discussions engaging. The content helped me to consolidate what I already knew and broadened both my thinking and knowledge of the CX discipline. The course has also enabled me to put into practice the latest methodologies and models in my everyday work as a consultant, so the benefits have been far-reaching. What’s more, the CXU have practiced exactly what they preach in that they’ve delivered a great learning journey and customer experience.
Our Partnership with Moravian University
You can earn Graduate Credits in a couple of ways:
- You can earn three graduate business credits from Moravian University upon completion of three CX800 courses
- Alternatively, you can earn six graduate business credits upon successful completion of all six CX800 courses and passing the CXS™ exam.
Contact Us
Have questions about Moravian
University and its Graduate Program?
Contact Moravian University
Katie P. Desiderio, MBA, Ph.D.
Assistant Vice President, Corporate-Educational Partnerships
Moravian University
610-861-1376
de********@******an.edu
Assistant Vice President, Corporate-Educational Partnerships
Moravian University
610-861-1376
de********@******an.edu
