Courses So Convenient.
Online and on-the-go learning from anywhere at anytime.
Online Courses Teaching Mastery
of Customer Experience
Customer Experience Specialist Certification now available!
Earn your certification in less than a year
Self-paced learning, totally online
Master all areas of Customer Experience in 6-Core Courses
Comprehensive Online Courses to prepare you for certification exam
Show your mastery of Customer Experience with the CXS Certificate
Infuse exemplary experiences by synchronizing your team in best practices
Learn independently and be a change-maker in your career and for your organization.
Interested in signing up your team or organization? We offer special pricing for our game changing Online Courses.
Learn with ease and seamlessly apply it to your daily work
It’s comprehensive, yet easy to read covering best practices, fundamentals, and mastery of Customer Experience. Apply what you know with lesson activities and playbooks.
Online Course Features
Expert-designed courses
Comprehensive curriculum
Courses accredited by the CXPA
Fully prepares individuals for CX certification
Engaging lessons and videos
Action-based activities and playbooks
Compatible with any mobile device
Easy to navigate LMS
Automated course registration
Directly applicable curriculum for the workplace
Challenging material, yet easy to understand
Designed for the range of CX entries to practitioners
Quality articles embedded in lessons
Option to interact with virtual community
Certificate of Achievement awarded upon completion
Options to customize courses for corporations
Friendly and helpful CXU representatives
Inspiring and will ramp up your CX efforts in the workplace
CXU Online Courses Effectively
Prepare You for Certification and Beyond
Learning with CX University pays off!
Our Online Course students PASS the CX Practice Tests!
And when comparing our Online Course students to those who did not take Online Courses with CXU, you can easily see that our students consistently scored higher on the CX Practice Tests. Learn more about this.
Customer Testimonials
Hear how CX University’s Online Courses have changed the game for some of our customers. We are committed to leading the way in Customer Experience training. Watch the testimonials to see more!
CX University is my choice for CX training!
“I am very satisfied with CX University, as it is through their program that I received knowledge in the six core competencies needed to pass the CCXP exam. Further, CX University exceeded my expectations in that each module provided me with information and tools that I could immediately apply in my work.“ – Jeff Hursey, Contact Center CSE at Cisco Systems