Courses So Convenient.
Online and on-the-go learning from anywhere at anytime.
Online Courses Teaching Mastery
of Customer Experience
Customer Experience Specialist Certification (CXS)™ now available!
Earn your certification as a Customer Experience Specialist (CXS)™
Self-paced learning, totally online
Monthly, quarterly, or annual subscription with access to all 6-core competency courses
Master all of the 6-Core Competencies of CX
Comprehensive Online Courses to prepare you for the certification exam
CX University is endorsed by the Customer Experience Professionals Association (CXPA) as an Authorized Resource Training Provider (ART). Read more about our endorsement here.
Show your mastery of Customer Experience with the Customer Experience Specialist (CXS)™ Certificate
Learn with ease and seamlessly apply it to your daily work
It’s comprehensive, yet easy to read covering best practices, fundamentals, and mastery of Customer Experience. Apply what you know with lesson activities and playbooks.
Online Course Features
Expert-designed courses
Comprehensive curriculum
Courses endorsed by the CXPA
Engaging lessons and videos
Action-based activities and playbooks
Compatible with any mobile device
Easy to navigate LMS
Directly applicable curriculum for the workplace
Challenging material, yet easy to understand
Designed for the range of CX entries to practitioners
Quality articles embedded in lessons
Fully prepares individuals for certification
Options to customize courses for corporations
Inspiring and will ramp up your CX efforts in the workplace
Standard |
Upgraded |
Enterprise |
|
|---|---|---|---|
Monthly, Quarterly, and Annual subscription plans available |
Monthly, Quarterly, and Annual subscription plans available |
Annual Plans with Custom corporate pricing |
|
| Online Courses in CX Competencies |
|||
| Narrative Text |
|||
| Reflective and Practical Playbooks |
|||
| Interactive Application Playbooks |
|||
| Engaging Videos and Articles |
|||
| Practice Test Questions for Certification |
|||
| Access to CXS Certification Exam |
|||
| CX Quotient |
|||
| Monthly CXU Student Briefs |
|||
| Support from our Learning Specialist |
|||
| Additional Practice Test Questions |
|||
| Monthly Team Engagement Barometer |
|||
| Monthly Expert Mentor Call |
|||
Results-Driven Online Courses
Learning with CX University pays off!
Our Online Course students PASS the CX Practice Tests!
And when comparing our Online Course students to those who did not take Online Courses with CXU, you can easily see that our students consistently scored higher on the CX Practice Tests. Learn more about this.
Customer Testimonials
Hear how CX University’s Online Courses have changed the game for some of our customers. We are committed to leading the way in Customer Experience training. Watch the testimonials to see more!
CX University is my choice for CX training!
“I am very satisfied with CX University, as it is through their program that I received knowledge in the six core competencies needed to pass the CCXP exam. Further, CX University exceeded my expectations in that each module provided me with information and tools that I could immediately apply in my work.“ – Jeff Hursey, Contact Center CSE at Cisco Systems