Online Courses 2017-11-14T07:48:53+00:00

Courses So Convenient.

Online and on-the-go learning from anywhere at anytime.

Online Courses Teaching Mastery

of Customer Experience

Customer Experience Specialist Certification (CXS)™ now available!

  • Earn your certification in less than a year

  • Self-paced learning, totally online

  • Master all areas of Customer Experience in 6-Core Courses

  • Comprehensive Online Courses to prepare you for certification exam

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Customer Experience Specialist CXS official seal

Show your mastery of Customer Experience with the Customer Experience Specialist (CXS)™ Certificate

Certification FAQs

Infuse exemplary experiences by synchronizing your team in best practices

Learn independently and be a change-maker in your career and for your organization.

Interested in signing up your team or organization? We offer special pricing for our game changing Online Courses.

Online Courses Corporate Package

Learn with ease and seamlessly apply it to your daily work

It’s comprehensive, yet easy to read covering best practices, fundamentals, and mastery of Customer Experience. Apply what you know with lesson activities and playbooks.

Online Course Features

  • Expert-designed courses

  • Comprehensive curriculum

  • Courses accredited by the CXPA

  • Fully prepares individuals for CX certification

  • Engaging lessons and videos

  • Action-based activities and playbooks

  • Compatible with any mobile device

  • Easy to navigate LMS

  • Automated course registration

  • Directly applicable curriculum for the workplace

  • Challenging material, yet easy to understand

  • Designed for the range of CX entries to practitioners

  • Quality articles embedded in lessons

  • Option to interact with virtual community

  • Certificate of Achievement awarded upon completion

  • Options to customize courses for corporations

  • Friendly and helpful CXU representatives

  • Inspiring and will ramp up your CX efforts in the workplace

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CXU Online Courses Effectively

Prepare You for Certification and Beyond

CX Quotient data1

  • Learning with CX University pays off!

  • Our Online Course students PASS the CX Practice Tests!

  • And when comparing our Online Course students to those who did not take Online Courses with CXU, you can easily see that our students consistently scored higher on the CX Practice Tests. Learn more about this.

Take a sample CX Test to see how you score!

Customer Testimonials

Hear how CX University’s Online Courses have changed the game for some of our customers. We are committed to leading the way in Customer Experience training. Watch the testimonials to see more!

CX University is my choice for CX training!

I am very satisfied with CX University, as it is through their program that I received knowledge in the six core competencies needed to pass the CCXP exam. Further, CX University exceeded my expectations in that each module provided me with information and tools that I could immediately apply in my work. – Jeff Hursey, Contact Center CSE at Cisco Systems

Start your CX professional journey today!

Register for Online Courses