Our Online Course students PASS the CX Practice Tests!
And when comparing our Online Course students to those who did not take Online Courses with CXU, you can easily see that our students consistently scored higher on the CX Practice Tests. Learn more about this.
Explore each of the 6 Core-Courses in Customer Experience.
CX 501: Customer Experience Strategy
Learn the foundation of Customer Experience with the first course in the 500-Foundations series.
CX 502: Customer Centric Culture
Align organizational resources to create positive customer experiences.
CX 503: Organizational Adoption & Accountability
Break down the silos and create a customer-centered organization.
CX 504: Metrics, Measurement & ROI
Measure touchpoints for key drivers of performance and ROI.
CX 505: Experience Design & Improvement
Uniquely craft each touchpoint for the customer journey.
CX 506: VOC, Customer Insight & Feedback
Examine metrics to amplify customer voice and feedback.
Hear how CX University’s Online Courses have changed the game for some of our customers. We are committed to leading the way in Customer Experience training. Watch the testimonials to see more!
CX University is my choice for CX training!
“I am very satisfied with CX University, as it is through their program that I received knowledge in the six core competencies needed to pass the CCXP exam. Further, CX University exceeded my expectations in that each module provided me with information and tools that I could immediately apply in my work.“ – Jeff Hursey, Contact Center CSE at Cisco Systems