CX University is the first to offer

Online Courses in Customer Experience

Explore our courses and see how we’re leading the way in CX training!

 

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Courses So Convenient.

Online and on-the-go learning from anywhere at anytime.

Infuse exemplary experiences by synchronizing your team in best practices

Learn independently and be a change-maker in your career and for your organization.

Interested in signing up your team or organization? We offer special pricing for our game changing Online Courses.

Online Courses Corporate Package

Learn with ease and seamlessly apply it to your daily work

It’s comprehensive, yet easy to read covering best practices and the fundamentals of Customer Experience. Apply what you know with lesson activities and playbooks.

Online Course Features

  • Expert-designed courses

  • Comprehensive curriculum

  • Courses accredited by the CXPA

  • Fully prepares individuals for CX certification

  • Engaging lessons and videos

  • Action-based activities and playbooks

  • Compatible with any mobile device

  • Easy to navigate LMS

  • Automated course registration

  • Directly applicable curriculum for the workplace

  • Challenging material, yet easy to understand

  • Designed for the range of CX entries to practitioners

  • Quality articles embedded in lessons

  • Option to interact with virtual community

  • Certificate of Achievement awarded upon completion

  • Options to customize courses for corporations

  • Friendly and helpful CXU representatives

  • Inspiring and will ramp up your CX efforts in the workplace

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CXU Online Courses Effectively

Prepare You for Certification and Beyond

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  • Learning with CX University pays off!

  • Our Online Course students PASS the CX Practice Tests!

  • And when comparing our Online Course students to those who did not take Online Courses with CXU, you can easily see that our students consistently scored higher on the CX Practice Tests. Learn more about this.

Take a sample CX Test to see how you score!

CX Foundations: The 500 Series

Explore each of the 6 Core-Courses in Customer Experience.

Customer Experience Strategy white icon 256pxCX 501: Customer Experience Strategy

Learn the foundation of Customer Experience with the first course in the 500-Foundations series.

Customer Centric Culture online course white icon 256pxCX 502: Customer Centric Culture

Align organizational resources to create positive customer experiences.

Organizational Adoption and Accountability online course icon whiteCX 503: Organizational Adoption & Accountability

Break down the silos and create a customer-centered organization.

Metrics Measurement and ROI online course icon white

CX 504: Metrics, Measurement & ROI

Measure touchpoints for key drivers of performance and ROI.

Experience Design Improvement online course white icon 256px

CX 505: Experience Design & Improvement

Uniquely craft each touchpoint for the customer journey.

VOC online course white icon 256px

CX 506: VOC, Customer Insight & Feedback

Examine metrics to amplify customer voice and feedback.

Customer Testimonials

Hear how CX University’s Online Courses have changed the game for some of our customers. We are committed to leading the way in Customer Experience training. Watch the testimonials to see more!

CX University is my choice for CX training!

I am very satisfied with CX University, as it is through their program that I received knowledge in the six core competencies needed to pass the CCXP exam. Further, CX University exceeded my expectations in that each module provided me with information and tools that I could immediately apply in my work. – Jeff Hursey, Contact Center CSE at Cisco Systems

Start your CX professional journey today!

Register for Online Courses