Customer Experience Trends

CX Strategy

We all understand that having a great customer experience (CX) affects everyone as customers, and

Lauren Wagner January 15, 2020 No Comments

Patient Experience

Healthcare organizations have traditionally delivered care focused on the needs and convenience of the organization,

Janet Biedron October 22, 2019 No Comments

Patient Experience

An Expert’s Take on an Award-Winning Philadelphia Hospital’s Patient Family Experience: 3 out of 10.

Janet Biedron October 17, 2019 1 Comment

PHILADELPHIA, PA – February 1, 2019 – CX University announces a new partnership with The

CX University February 1, 2019 No Comments

PHILADELPHIA, PA – January 27, 2019 – CX University announces its new partnership with Qatar-based

CX University January 27, 2019 No Comments

CX Strategy

A lot of customer experience pundits are talking about AI. They say it is ushering

Mohamed Latib January 14, 2019 No Comments

Employee Engagement

In the Bible of Self-Help Books, “How to Win Friends and Influence People,” by Dale

Mohamed Latib January 8, 2019 1 Comment

CX University has recently been named a finalist in the 2018 Gulf Customer Experience Awards

CX University November 27, 2018 No Comments