Customer Experience Trends

Certification

I joined the CXPA in its second year. When I attended the first Members Insight

Anne Cramer January 20, 2021 No Comments

Experience Design

Customer Experience has been a buzz word amongst C-Level executives for some time now and

CX University November 21, 2020 No Comments

Press Release

CX and PX Training Gives Graduate Credits BETHLEHEM, PA, October 22, 2020: Today, CX University

CX University October 22, 2020 No Comments

NPS

Driving improvement is a relentless commitment. Become a CXSTM or CCXP! Our programs prepare you

CX University September 8, 2020 No Comments

CX Strategy

Across almost every channel, be it a digital publication, fireside chat, webinar, podcast, or social

Mohamed Latib April 27, 2020 2 Comments

Employee Engagement

I left the technology company I co-founded five years ago to start my new online

Mohamed Latib March 27, 2020 No Comments

Employee Engagement

https://youtu.be/Jgnjd2ZdfbM With all the office buildings and school closures resulting from COVID-19, many businesses are

Mohamed Latib March 18, 2020 No Comments

Patient Experience

Across every industry, there is one common thread: call it a universal one – consumers.

CX University February 26, 2020 No Comments