Blog - Learning And Development Professionals

Employee Engagement

Can you think of a business that wants untalented workers? And yet, how many businesses

Mohamed Latib September 11, 2018 No Comments

https://youtu.be/lW5wSfe4CNA CX University recently announced changes in purchase options to their Customer Experience and Patient

CX University August 7, 2018 No Comments

Employee Engagement

https://youtu.be/c_iqvSZMGps There is an incredible amount of data corroborating the deep relatedness between customer satisfaction

Mohamed Latib July 31, 2018 8 Comments

Employee Engagement

It is easy to find the definition of Employee Value Proposition (EVP), but it is

Mohamed Latib July 24, 2018 No Comments

Employee Engagement

Employees want to feel a sense of commitment to their work. And in return for

Mohamed Latib July 9, 2018 No Comments

Employee Engagement

Self-organizing models of governance, like holacracy, are comprehensive approaches to structuring and running businesses. They

Mohamed Latib April 26, 2018 No Comments

Organizational Adoption of CX

People live in their own functional domains. They have their responsibilities, their metrics, and they

Mohamed Latib March 29, 2018 1 Comment

Organizational Adoption of CX

For a Customer Experience (CX) initiative to succeed, it needs broad support across the organization,

Mohamed Latib March 22, 2018 No Comments