Customer Experience Trends

Experience Design

In today’s economy, there are two things that you must do. You must deliver a

Jim Rembach February 1, 2018 No Comments

CX Strategy

In an era when disruptors like Uber, Netflix, and Amazon are reimagining markets and eroding

Mohamed Latib January 30, 2018 No Comments

CX University (CXU) announces today a new partnership with Montgomery County Community College (MCCC) that

CX University January 29, 2018 No Comments

Metrics and ROI

Widely used Customer Experience measures provide soft associations with benefits instead of hard numbers on

Scott McCallister November 20, 2017 No Comments

CX University (CXU) announced today the official launch of Customer Experience (CX) Financial Consulting Services.

CX University October 30, 2017 No Comments

CX Strategy

This article was originally published on Eglobalis. Companies are shooting themselves in the foot consistently around

Ricardo Saltz Gulko October 19, 2017 No Comments

Metrics and ROI

CX University Point of View By Scott McCallister and Mohamed Latib Widely used Customer Experience

Scott McCallister October 17, 2017 No Comments

CX University (CXU) announces today the new partnership with The Employers’ Association of Grand Rapids

CX University October 17, 2017 No Comments