CXUAsia and The Hong Kong Management Association Forge Strategic Partnership to Advance CX in Asia
CX University, Asia (CXUAsia), a global leader in Customer Experience…
CX University Partners with Customer Experience Institute South Africa to Expand Global Reach and Empower CX Professionals Across the Continent
CX University is proud to announce a strategic partnership with…
CX University Partners with The Bridge Academy to Elevate Customer Experience Excellence in Indonesia
CX University partners with The Bridge Academy to elevate customer experience excellence in Indonesia, combining global best practices with local insights to empower professionals through advanced training and certification.
CX University and McFadden Strategies Form Strategic Alliance to Advance Customer Experience Excellence
Discover how CX University and McFadden Strategies are revolutionizing Customer Experience through a strategic alliance, offering globally recognized training, tailored industry solutions, and ROI-driven methodologies to drive business success.
CX University and JourneyTrack Partner to Launch Innovative Software Integration in Online CX Program
CX University and JourneyTrack announce a strategic partnership to enhance customer experience education, offering advanced journey mapping tools and certification programs to improve CX skills.
The Nine Golden Rules of CX Success: Rules 7 and 8
Explore essential principles for enhancing customer experience (CX). It emphasizes the importance of listening to customer feedback and fostering a culture of continuous improvement. By implementing these rules, businesses can strengthen customer relationships and drive loyalty.
The Nine Golden Rules of CX Success: Rules 4-6
Explore the transformative power of psychological safety and employee engagement in enhancing customer experience (CX) in this insightful article. Part two of a three-part series on “The Golden Rules of CX,” it emphasizes the need for organizations to build a culture where employees feel safe to innovate and express their ideas without fear of retribution. Highlighting examples from industry leaders like Google, Netflix, and Salesforce, the article illustrates how fostering transparency and trust can lead to improved customer interactions and overall business success. Discover how breaking down silos and prioritizing employee happiness can fuel exceptional CX and drive organizational growth.
CX University and Rochat School of Business Switzerland Partner to Offer New Customer Experience Specialist (CXS) Certificate Program in Spanish
Announcing a new partnership between CX University and Rochat School of Business Switzerland to launch the Customer Experience Specialist (CXS) certificate program in Spanish. This innovative program offers high-quality training for Spanish-speaking professionals, focusing on key areas of customer experience. The CXS program combines flexible online learning with industry-recognized certification.
CX University Partners with CRM Middle East to Launch First-Ever Online Customer Experience Training in Arabic
CX University (CXU), a leading provider of online Customer Experience…
CX University and Mauricio Alanís Launch Spanish Version of Customer Experience Specialist (CXS)™ Program
CX University, a leader in Customer Experience (CX) training, is…
CXUAsia Launches as Joint Venture to Revolutionize Customer Experience Training in Asia-Pacific
CX University and HBC today announced the formation of CXUAsia,…
CX University Revamps its Course Content
CX University (CXU) has completed a full internal audit of…
CX University Launches Specialized CCXP Exam Prep Course
To meet the market demands for quality online instruction and…
Technology meets CX Training: CX University and moveXM Announce Partnership on Customer Experience Professional Program
CX University (CXU) announces its new partnership with Germany-based organization,…
CX University Releases Enterprise Learning Solution to United Bank for Africa
CX University (CXU) announces the completion of the United Bank…
CX University Launches French Online Courses in Customer Experience
As a result of growing demand for international language courses…
CX University’s (CXU) Program is Congruent with CXPA’s new Definition of Domains of Knowledge, Skills, Abilities
CXPA revised its rubric after commissioning a detailed 2020 job analysis study. As a result of that study, CXPA has now
CX University Founder & CEO to Speak at Corporate Engagements
PHILADELPHIA, PA – Updated October 11, 2021 – October 5,…
Here are ways to participate in the Customer Service Week
This article was originally published on nation.africa by Lucy Kiruthu,…
