CX University partners with The Bridge Academy to elevate customer experience excellence in Indonesia, combining global best practices with local insights to empower professionals through advanced training and certification.
Discover how CX University and McFadden Strategies are revolutionizing Customer Experience through a strategic alliance, offering globally recognized training, tailored industry solutions, and ROI-driven methodologies to drive business success.
CX University and JourneyTrack announce a strategic partnership to enhance customer experience education, offering advanced journey mapping tools and certification programs to improve CX skills.
Explore essential principles for enhancing customer experience (CX). It emphasizes the importance of listening to customer feedback and fostering a culture of continuous improvement. By implementing these rules, businesses can strengthen customer relationships and drive loyalty.
Explore the transformative power of psychological safety and employee engagement in enhancing customer experience (CX) in this insightful article. Part two of a three-part series on “The Golden Rules of CX,” it emphasizes the need for organizations to build a culture where employees feel safe to innovate and express their ideas without fear of retribution. Highlighting examples from industry leaders like Google, Netflix, and Salesforce, the article illustrates how fostering transparency and trust can lead to improved customer interactions and overall business success. Discover how breaking down silos and prioritizing employee happiness can fuel exceptional CX and drive organizational growth.
Announcing a new partnership between CX University and Rochat School of Business Switzerland to launch the Customer Experience Specialist (CXS) certificate program in Spanish. This innovative program offers high-quality training for Spanish-speaking professionals, focusing on key areas of customer experience. The CXS program combines flexible online learning with industry-recognized certification.
CX University (CXU), a leading provider of online Customer Experience…
CX University, a leader in Customer Experience (CX) training, is…
CX University and HBC today announced the formation of CXUAsia,…
CX University (CXU) has completed a full internal audit of…
To meet the market demands for quality online instruction and…
CX University (CXU) announces its new partnership with Germany-based organization,…
CX University (CXU) announces the completion of the United Bank…
As a result of growing demand for international language courses…
CXPA revised its rubric after commissioning a detailed 2020 job analysis study. As a result of that study, CXPA has now
PHILADELPHIA, PA – Updated October 11, 2021 – October 5,…
This article was originally published on nation.africa by Lucy Kiruthu,…
Customer Experience has been a buzz word amongst C-Level executives…
CX and PX Training Gives Graduate Credits BETHLEHEM, PA, October…
CX University is leading the way in Customer Experience training.
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CX University and JourneyTrack join forces to offer the best in customer journey mapping! Learners get FREE access to JourneyTrack's enterprise version. This is unlike anything offered before! Join us for the March 21st cohort! #CXUniversity #JourneyTrack
