Technology meets CX Training: CX University and moveXM Announce Partnership on Customer Experience Professional Program

CX University (CXU) announces its new partnership with Germany-based organization, moveXM. This partnership was created to serve the niche-automotive market and enhance corporate offerings to include online Customer Experience training and certification, called the Customer Experience Professional program and CX Professional (CXP) certificate.

CX University is the first global and comprehensive online professional development platform that specifically trains employees in best practices in Customer Experience. CXU is endorsed by the Customer Experience Professionals Association (CXPA) as an authorized resource training provider. CXU is the only CX training organization supported by an institution of higher education, Moravian University, making online courses eligible for graduate credits.

“Our partnership with moveXM is another example of CXU’s vision to influence the CX discipline across the globe, and to do so in the German language is very exciting. Our programs are designed to deliver exceptional business outcomes,” shared Dr. Mohamed Latib, Founder and CEO of CX University.

Germany’s moveXM organization

moveXM is one of the leading European software providers of customer experience management solutions (SaaS), with more than 28 years of experience. It supports DAX companies, leading SMEs and CX champions worldwide in collecting and analyzing feedback, in order to make data-based decisions and derive actions. moveXM combines an ISO-certified, AI-powered software solution with human expertise, is hosted and made in Germany and meets the highest GDPR requirements.

The partnership between CX University and moveXM highlights the call for investing in CX training and creating a supportive environment. Together, they have co-developed a German-language Customer Experience Professional program. Successful completion of the program can grant employees the distinguished CX Professional (CXP) certification.  Additionally, with the online training and certification, organizations can better empower their employees to take ownership of the customer experience and deliver consistently high levels of service, ultimately leading to increased customer attraction, retention, and advocacy.

To learn more about the partnership and the online course offerings, visit the following sites:

CX University (English)

moveXM (German)

CX University

CX University

CX University | Developing Experience Makers

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