CX University Revamps its Course Content
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Cxuniversity & CIB Egypt

How CX University is Helping Shape Egypt’s Future Workforce

August 6, 2025 No Comments

Our exciting partnership with Commercial International Bank brings customer experience training to 18,000 students Picture this: You’re sitting in a classroom in Cairo, and suddenly you realize the skills you’re learning today could change not just your career, but your entire country’s business landscape. That’s exactly what’s happening right now through our partnership with Commercial

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customer experience training asia

CXUAsia and The Hong Kong Management Association Forge Strategic Partnership to Advance CX in Asia

June 3, 2025 No Comments

CX University, Asia (CXUAsia), a global leader in Customer Experience (CX) education and training, is pleased to announce a strategic partnership with The Hong Kong Management Association (HKMA), a premier provider of professional development and executive education in Asia. This collaboration marks a significant milestone in advancing Customer Experience awareness and capability across Hong Kong

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Customer Experience certification South Africa

CX University Partners with Customer Experience Institute South Africa to Expand Global Reach and Empower CX Professionals Across the Continent

May 22, 2025 No Comments

CX University is proud to announce a strategic partnership with the Customer Experience Institute South Africa (CXI-SA), a collaboration that marks a significant milestone in our mission to develop customer experience (CX) professionals worldwide. Through this partnership, South African professionals now have access to CX University’s globally recognized, fully online training programs, designed to equip

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CX University (CXU) has completed a full internal audit of its course content to ensure all information is updated to meet standards of excellence and relevance. As with all online content immersed in a growing and advancing field, the Customer Experience discipline continues to provide valuable insights, data, and knowledge. CXU sets high expectations for its online course content to fully support online learning and mastery of Customer Experience.

CX University

CX University launched their first online courses in 2016, the CX Foundations Series, offering six online courses covering the core concepts of the Customer Experience discipline. From then onward, CX University has been recognized by the Customer Experience Professionals Association (CXPA) as an Authorized Resource Training Provider by meeting its rigorous curriculum review and approval process.

CXU’s courses cover the core concepts structured by the CXPA, and are fully congruent with the five domains of knowledge and skills:

  • Customer Insights and Understanding
  • Customer Experience Strategy
  • Metrics, Measurements, and ROI
  • Design, Implementation, and Innovation
  • Culture and Accountability

CXU Founder and CEO, Dr. Mohamed Latib, states, “CXU solicits customer feedback, participates in CX conferences around the globe, and reviews the latest developments in the practice of the discipline. Our relentless focus on improvement is a strategic consideration to ensure our programs are always contemporary and relevant. CXU is deploying the revised CX520, CX720, and CX820 over the next several weeks.”

The purpose behind such revisions is to ensure quality content steeped in relevant findings is available at the fingertips of all learners at CXU.

Course Availability

Courses under revision may be available for individual purchase, teams, or enterprise adoption as a corporate Enterprise Learning Solution.

  • CX720 Series: offered as an Enterprise Learning Solution

 

For more information, please contact:

In**@**********ty.com

CX University