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CX 500 Series Bundle of CX Online Courses

(173 customer reviews)

$495.00

Become a leader in CX and earn your professional CXS™ certification. Learn online at your own pace with comprehensive CX core courses and 6 months of access.

SKU: CX500BUNDLE Category:

Description

Package Summary

Immerse yourself in the comprehensive and engaging CX Core Competency program to become a CX Leader.

Customer Experience Specialist (CXS)™ Certification

CXS Certification

Earn your Customer Experience Specialist (CXS)™ certificate by competing the bundle of Customer Experience 500 series courses and passing the certification assessment, which will be accessible in your LMS portal. As a Customer Experience Specialist (CXS)™, you will be able to exhibit your mastery in the Customer Experience discipline.

Course Details

The 6 course modules cover best practices and applied aspects of Customer Experience. Your bundle purchases grants you 6 month access to all 6 online courses. See below for the list of courses included in this package.

  • Customer Experience Strategy
  • Customer Centric Culture
  • Organizational Adoption and Accountability
  • Metrics, Measurement, and ROI
  • Experience Design and Improvements
  • Voice of the Customer, Customer Insight, and Understanding

Course Access

Each Online Course is entirely self-contained and built for independent study, allowing you to learn and review material at your own pace and schedule. For the bundle of courses, you can select which course(s) to begin and when with a total of 6 months of access.

Pre-Requisites

No pre-requisites necessary as these courses cover all CX Core Competencies.

173 reviews for CX 500 Series Bundle of CX Online Courses

  1. Anonymous Customer (verified owner)

    The customer experience is always excellent! The course was well designed and easy to understand. I really appreciated the help I received when I didn’t understand something.

  2. Anonymous Customer (verified owner)

    the site is user friendly.

  3. Anonymous Customer (verified owner)

    Informative content

  4. Anonymous Customer (verified owner)

    The articles were challenging but informative. I really enjoyed the activities and videos. No matter what your learning style, there are activities, readings, etc for you.

  5. Anonymous Customer (verified owner)

    Well organized lessons with interesting articles, videos, and activities. I learned PX strategies I can use immediately in my career.

  6. Anonymous Customer (verified owner)

    Great articles Great videos.

  7. Anonymous Customer (verified owner)

    Great practical content!

  8. Anonymous Customer (verified owner)

    Interesting course.

  9. Anonymous Customer (verified owner)

    Very helpful activities and videos. There was a lot of reading!

  10. Anonymous Customer (verified owner)

    The videos were great! They really helped me understand the CX terms and concepts.

  11. Anonymous Customer (verified owner)

    I would like to have interactive classes.

  12. Anonymous Customer (verified owner)

    The CXU team is so friendly, and they are trying their best to make the information clear for everyone.

  13. Anonymous Customer (verified owner)

    Well designed course with concise and informative instructional materials. I really enjoyed the videos and activities. Great customer experience. I needed assistance and received it quickly and professionally.

  14. Anonymous Customer (verified owner)

    Informative.

  15. Anonymous Customer (verified owner)

    The lessons were informative and interesting. The materials are relevant to my current and future positions. I felt that the videos and activities were helpful.

  16. Anonymous Customer (verified owner)

    The interactive activities are instructional and entertaining. They are a great way to learn concepts and processes quickly.

  17. Anonymous Customer (verified owner)

    The practice tests are too long to keep focus, but overall I am very satisfied with all of the information provided throughout the course.

  18. Anonymous Customer (verified owner)

    I learned so much about culture and how it impacts organizations! The videos, articles, and activities were informative and enjoyable.

  19. Anonymous Customer (verified owner)

    Such good information in the course, but still not crazy about the long quizzes.

  20. Anonymous Customer (verified owner)

    I never even thought about experience design before this course. There are so many applications in my job.

  21. Anonymous Customer (verified owner)

    Simple, and easy to use, diverse documents but you should filter your documents for students to study more conveniently.

  22. Anonymous Customer (verified owner)

    Amazing customer experience! The support and encouragement was exceptional.

  23. Anonymous Customer (verified owner)

    The content is very thorough and has already helped me adjust my mindset, provide ideas, and feedback to my higher-ups, and provide a better overall customer experience to our customers.

  24. Anonymous Customer (verified owner)

    Great lessons.

  25. Anonymous Customer (verified owner)

    The measurement tools and methods were clearly explained. I fully understand these concepts now.

  26. Anonymous Customer (verified owner)

    I love the videos and activities. Concise and interesting way to obtain new information.

  27. Anonymous Customer (verified owner)

    Great course! I really enjoyed the videos and activities.

  28. Anonymous Customer (verified owner)

    The course has good resources and materials, along with practical examples.

  29. Anonymous Customer (verified owner)

    This course is above and beyond all that I expected. Quality content and relatable case studies/examples…. I couldn’t ask for more.

  30. Anonymous Customer (verified owner)

    Well designed, interesting course.

  31. Anonymous Customer (verified owner)

    Informative course! Easy to follow activities.

  32. Anonymous Customer (verified owner)

    Great videos and instructional materials.

  33. Anonymous Customer (verified owner)

    I enjoy the different types of modules available to me.

  34. Anonymous Customer (verified owner)

    Well organized materials. I feel like I learned a lot.

  35. Anonymous Customer (verified owner)

    It’s user friendly.

  36. Anonymous Customer (verified owner)

    Great activities and videos! I appreciate how several different instructional methodologies are used in presenting the materials.

  37. Anonymous Customer (verified owner)

    Easily understood course.

  38. Anonymous Customer (verified owner)

    Incredibly relevant materials, examples, and reinforcement of learning objectives.

  39. Anonymous Customer (verified owner)

    Very complete covering all disciplines mix of reading, videos.

  40. Anonymous Customer (verified owner)

    Certification seemed like the next logical step toward upping my CX game. CXU was an incredibly practical and affordable solution for getting my mind around CX disciplines. The CXU courses are designed to make you dig into CX competencies and consider how to apply them at your company. Not only did the CXU courses make me feel ready for my certification exam, they truly helped me leap forward in my business acumen. I passed the CCXP exam with a 91%.

    Appreciative and Grateful, Jason T. Morris, CCXP

  41. Anonymous Customer (verified owner)

    Excellent resources and easy to understand concepts relating to real-world experience.

  42. Anonymous Customer (verified owner)

    Real world experience and clear resources.

  43. Anonymous Customer (verified owner)

    References are valuable and clear.

  44. Anonymous Customer (verified owner)

    I really enjoyed the videos and articles. The activities were informative and fun!

  45. Anonymous Customer (verified owner)

    Relevant and helpful content.

  46. Anonymous Customer (verified owner)

    It’s user friendly.

  47. Anonymous Customer (verified owner)

    Informative Good videos Good content.

  48. Anonymous Customer (verified owner)

    A good variety of activities, videos, and readings. The different learning modalities presented helped me learn effectively.

  49. Anonymous Customer (verified owner)

    I appreciated the interesting and informative materials.

  50. Anonymous Customer (verified owner)

    Challenging exam questions. The tests made me review, rethink, and learn. Very interesting articles.

  51. Anonymous Customer (verified owner)

    COVERING THE BROAD SCOPE OF CX RECOGNISED CERTIFICATION BY CXPA

  52. Anonymous Customer (verified owner)

    Interesting course.

  53. Anonymous Customer (verified owner)

    Exceptional course! I felt like I learned a lot.

  54. Anonymous Customer (verified owner)

    Very informative articles and activities!

  55. Anonymous Customer (verified owner)

    The material is updated to reflect current reality, specifically COVID19 impact in CX across all industries. Also loved the AI and the Future video of top CEOs sharing their vision on AI for the humankind.

  56. Anonymous Customer (verified owner)

    Great activities and videos. Lots of interesting articles. Challenging course test. I think I really learned more than I thought I had.

  57. Anonymous Customer (verified owner)

    I enjoy the variety of media used to convey the message.

  58. Anonymous Customer (verified owner)

    Because lessons are very clear and structured in a way that you can immediately put key learnings into practice.

  59. Anonymous Customer (verified owner)

    I learned so much in these courses. I feel that I can apply what I learned in my current position.

  60. Anonymous Customer (verified owner)

    Enjoyed the material and the tools.

  61. Anonymous Customer (verified owner)

    This is one of the few forums with accredited or recognized certification for customer experience. The content is very rich and so adaptable, and is an excellent option for persons taking their customer experience management careers to the next level.

  62. Anonymous Customer (verified owner)

    Excellent course design. The support was there when I needed it the most.
    Excellent customer experience!

  63. Anonymous Customer (verified owner)

    The tests are challenging and well designed to assist me in passing the CXS and CXPA certification exams.

  64. Anonymous Customer (verified owner)

    Very informative activities and articles.

  65. Anonymous Customer (verified owner)

    very insightful.

  66. Anonymous Customer (verified owner)

    great course!

  67. Anonymous Customer (verified owner)

    Useful tools.

  68. Anonymous Customer (verified owner)

    Interesting articles and activities.

  69. Anonymous Customer (verified owner)

    I learned an enormous amount of CX concepts and practical tips in this course. Well done!

  70. Anonymous Customer (verified owner)

    Very interesting activities. They made it simple for me to learn the CX concepts.

  71. Anonymous Customer (verified owner)

    I appreciated the well written and informative articles and narratives.

  72. Anonymous Customer (verified owner)

    The activities and videos were great! I learned a lot.

  73. Anonymous Customer (verified owner)

    This series of courses helped me a great deal. The narratives were concise. The activities and videos were informative. The tests were challenging and effective. I really appreciated the prompt and professional instructional support. Great customer experience! Thank you!

  74. Anonymous Customer (verified owner)

    The lessons makes me memorize in a natural way, which was interesting.

  75. Anonymous Customer (verified owner)

    Test are challenging and will help me prepare for the CCXP and CXS.

  76. Anonymous Customer (verified owner)

    I appreciated the fun and informative lessons. Excellent articles will help me now and in the future.

  77. Anonymous Customer (verified owner)

    Very helpful.

  78. Anonymous Customer (verified owner)

    Overall the material was good to absorb and prepare for the test.

  79. Anonymous Customer (verified owner)

    The activities really helped me understand what a brand is and how it should be aligned with the CX strategy.

  80. Anonymous Customer (verified owner)

    great training

  81. Anonymous Customer (verified owner)

    Very informative program.

  82. Anonymous Customer (verified owner)

    Good study material and things to understand overall Customer Insight & Understanding.

  83. Anonymous Customer (verified owner)

    Well organized program. The activities and articles helped me quickly learn many CX concepts

  84. Anonymous Customer (verified owner)

    Very informative activities. The readings were also interesting and have added to my CX library.

  85. Anonymous Customer (verified owner)

    This was the most informative and enjoyable course I have ever taken online.

  86. Anonymous Customer (verified owner)

    Very interesting course. I feel that I learned a lot in a very short period of time. The activities were well done.

  87. Anonymous Customer (verified owner)

    Well designed course. It gave me a lot of information and issues to think about.

  88. CX University (verified owner)

    Fantastic videos and activities.

  89. CX University (verified owner)

    I feel that the materials and tests are preparing me for the CXPA and CXS exams.

  90. CX University (verified owner)

    The videos and activities were fun and informative. They made complex concepts easy to understand.

  91. Anonymous Customer (verified owner)

    Very informative program.

  92. Anonymous Customer (verified owner)

    Overall information this competency is great and need more videos or podcast before we attempt the practice test.

  93. Anonymous Customer (verified owner)

    Overall the material was good to absorb and prepare for the test.

  94. Anonymous Customer (verified owner)

    Substantially increase level development

  95. Anonymous Customer (verified owner)

    The activities really helped me understand what a brand is and how it should be aligned with the CX strategy.

  96. Anonymous Customer (verified owner)

    great training

  97. Anonymous Customer (verified owner)

    Overall study material was relevant and good to understand the topics, videos and playbooks, very much liked the course materials, but one suggestion, please add more videos of interactions on each topics for people who understand quickly via visual learning.

  98. Anonymous Customer (verified owner)

    Good study material and things to understand overall Customer Insight & Understanding.

  99. Anonymous Customer (verified owner)

    Well organized program. The activities and articles helped me quickly learn many CX concepts.

  100. Anonymous Customer (verified owner)

    Articles were informative. I really enjoyed the activities.

  101. Anonymous Customer (verified owner)

    Very informative activities. The readings were also interesting and have added to my CX library.

  102. CX University (verified owner)

    The material so useful and the NLS , CES explained by attractive way , I like it , and i am very happy from this section

  103. Anonymous Customer (verified owner)

    Well done! I enjoyed the articles and videos.

  104. Anonymous Customer (verified owner)

    The activities were very helpful. I also enjoyed the videos. I am a visual learner so these materials were effective for me

  105. Anonymous Customer (verified owner)

    I learned a great deal about CX. The informational text and activities were useful to me. I also enjoyed the videos. Everything was easy to understand

  106. Anonymous Customer (verified owner)

    Great course with excellent customer experience.

  107. Anonymous Customer (verified owner)

    Well written course. I learned a lot very quickly.

  108. Anonymous Customer (verified owner)

    I really enjoyed the activities. They helped me understand very complex CX concepts.

  109. Anonymous Customer (verified owner)

    Excellent learning experience.

  110. Anonymous Customer (verified owner)

    Awesome course. The activities, articles and videos were informative.

  111. Anonymous Customer (verified owner)

    The wealth of resources makes it easy to understand all concepts. Plus ease of use

  112. Anonymous Customer (verified owner)

    Great content!

  113. Anonymous Customer (verified owner)

    The end of the course test really pushed me to master the material in the class. I didn’t realize how much I had learned!

  114. Anonymous Customer (verified owner)

    Good information that helps to learn about the competencies of CX

  115. Anonymous Customer (verified owner)

    Great course!

  116. Anonymous Customer (verified owner)

    Very well done course! I really enjoyed the current articles. I felt that the information was up to date and relevant to my work.

  117. Anonymous Customer (verified owner)

    The 2020 Word of Mouth Strategies were excellent! This is something I can use immediately in my career.

  118. Anonymous Customer (verified owner)

    Really useful material and insights. Would like to see more e-learning and interactive content to bring it to life and embed learning to score a 9 or 10.

  119. Anonymous Customer (verified owner)

    Excellent course! It has a good balance of foundational materials and current research.

  120. Anonymous Customer (verified owner)

    The course test was very challenging, but fair. I believe I learned a lot of CX concepts that I can use at work.

  121. Anonymous Customer (verified owner)

    very helpful information

  122. Anonymous Customer (verified owner)

    Very useful materials. Thanks for a great experience.

  123. Anonymous Customer (verified owner)

    The course test was very difficult, but I surprised myself with how much I learned!

  124. Anonymous Customer (verified owner)

    Thank you for a great course. I really enjoyed the videos and activities.

  125. Anonymous Customer (verified owner)

    I appreciated the help I received with my course when I needed it. Excellent customer experience.

  126. Anonymous Customer (verified owner)

    Excellent course! I feel that I learned a lot. The examples were relevant and interesting.

  127. Anonymous Customer (verified owner)

    Good mix of readings and videos that tie in some great insights on CX strategy

  128. Anonymous Customer (verified owner)

    Informative narratives, videos, and activities. I learned a lot that I can use in my current position.

  129. Anonymous Customer (verified owner)

    Informative materials!

  130. Anonymous Customer (verified owner)

    I enjoyed the course very much.

  131. Anonymous Customer (verified owner)

    I learned a lot from the activities and videos. Well done.

  132. Anonymous Customer (verified owner)

    I am enjoying the course and find it very informative

  133. Anonymous Customer (verified owner)

    Interesting material.

  134. Anonymous Customer (verified owner)

    The videos helped me understand complex CX concepts.

  135. Anonymous Customer (verified owner)

    The course test was difficult, but made me think of everything I had learned.

  136. Anonymous Customer (verified owner)

    The videos and activities were helpful to me. I learn best through interactive and audio methods.

  137. Anonymous Customer (verified owner)

    The test was very difficult for me, but I feel that I learned a lot by taking it and reviewing the questions and answers.

  138. Anonymous Customer (verified owner)

    The understanding of customer service, voice and what the customer experience is invaluable.

  139. Anonymous Customer (verified owner)

    Very helpful and understandable Thank you!

  140. Anonymous Customer (verified owner)

    This is a well designed course. It is perfect for a working professional with limited time.

  141. Anonymous Customer (verified owner)

    Very informative and interesting activities.

  142. Anonymous Customer (verified owner)

    It’s good information

  143. Anonymous Customer (verified owner)

    The course was very helpful in my current position. It is helping me grow as a CX professional.

  144. Anonymous Customer (verified owner)

    The articles were interesting. I enjoyed the activities and videos. They were very easy to understand.

  145. Anonymous Customer (verified owner)

    Very good information

  146. Anonymous Customer (verified owner)

    This was very informational…I liked the videos!!

  147. Anonymous Customer (verified owner)

    Really in depth

  148. Anonymous Customer (verified owner)

    Excellent course.

  149. Anonymous Customer (verified owner)

    Well organized, detailed course. Excellent presentation of CX concepts.

  150. Anonymous Customer (verified owner)

    The course was interesting and informative. I learned strategies I can use right now in my job.

  151. Anonymous Customer (verified owner)

    I learned a lot from the Course test. The questions were difficult, but made me think about CX from every angle.

  152. Anonymous Customer (verified owner)

    It is very impactful

  153. Anonymous Customer (verified owner)

    Informative content and very relevant.

  154. Anonymous Customer (verified owner)

    Very informative and relevant content

  155. Anonymous Customer (verified owner)

    I have started seeing value.

  156. Anonymous Customer (verified owner)

    High volume of relevant content. Easy navigation through the courses.

  157. Anonymous Customer (verified owner)

    The course was great. The test was tough, but fair. I feel that I learned a lot.

  158. Anonymous Customer (verified owner)

    The activities were very interesting. I really liked the videos and case studies.

  159. Anonymous Customer (verified owner)

    The course is easy to understand yet comprehensive. The activities and videos are excellent.

  160. Anonymous Customer (verified owner)

    Excellent course. The concepts presented are ones that I can use today in my career.

  161. Anonymous Customer (verified owner)

    Very relevant

  162. Anonymous Customer (verified owner)

    Great course! I really learned a lot from the activities.

  163. Anonymous Customer (verified owner)

    The test questions were very challenging, but I learned a lot. Great course!

  164. Anonymous Customer (verified owner)

    Very informative course. The activities were helpful to me.

  165. Anonymous Customer (verified owner)

    This course gave me important skills and knowledge that I can use today in my career.

  166. Anonymous Customer (verified owner)

    Amazing course. The materials were interesting and informative.

  167. Anonymous Customer (verified owner)

    This is a new domain for me and it is interesting to read the importance of CX and how it can be achieved. This online covers so many nuances that one needs to bear in mind before indulging in the CX concept – it is a vast subject and I am glad CX University is making the content available for one and all! If one is interested in learning and implementing CX methodologies, then this is where you go! Thanks!

  168. Anonymous Customer (verified owner)

    Well designed course. The articles and videos were informative. I especially enjoyed the activities.

  169. Anonymous Customer (verified owner)

    Very useful, relevant and comprehensive

  170. Anonymous Customer (verified owner)

    The course was very challenging, but well worth the effort. I learned a lot.

  171. Anonymous Customer (verified owner)

    Excellent course. The videos and activities were great.

  172. Anonymous Customer (verified owner)

    I learned a lot from this course. The videos and activities were a great help in helping me learn.

  173. Anonymous Customer (verified owner)

    The activities and videos were very useful and informative.

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