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CX 500 Series Bundle of CX Online Courses

(83 customer reviews)

$795.00 $495.00

Become a leader in CX and earn your professional CXS™ certification. Learn online at your own pace with comprehensive CX core courses and 6 months of access.

SKU: CX500BUNDLE Category:

Description

Package Summary

Immerse yourself in the comprehensive and engaging CX Core Competency program to become a CX Leader.

Customer Experience Specialist (CXS)™ Certification

CXS Certification

Earn your Customer Experience Specialist (CXS)™ certificate by competing the bundle of Customer Experience 500 series courses and passing the certification assessment, which will be accessible in your LMS portal. As a Customer Experience Specialist (CXS)™, you will be able to exhibit your mastery in the Customer Experience discipline.

Course Details

The 6 course modules cover best practices and applied aspects of Customer Experience. Your bundle purchases grants you 6 month access to all 6 online courses. See below for the list of courses included in this package.

  • Customer Experience Strategy
  • Customer Centric Culture
  • Organizational Adoption and Accountability
  • Metrics, Measurement, and ROI
  • Experience Design and Improvements
  • Voice of the Customer, Customer Insight, and Understanding

Course Access

Each Online Course is entirely self-contained and built for independent study, allowing you to learn and review material at your own pace and schedule. For the bundle of courses, you can select which course(s) to begin and when with a total of 6 months of access.

Pre-Requisites

No pre-requisites necessary as these courses cover all CX Core Competencies.

83 reviews for CX 500 Series Bundle of CX Online Courses

  1. Anonymous Customer (verified owner)

    The activities and videos were very useful and informative.

  2. Anonymous Customer (verified owner)

    I learned a lot from this course. The videos and activities were a great help in helping me learn.

  3. Anonymous Customer (verified owner)

    Excellent course. The videos and activities were great.

  4. Anonymous Customer (verified owner)

    The course was very challenging, but well worth the effort. I learned a lot.

  5. Anonymous Customer (verified owner)

    Very useful, relevant and comprehensive

  6. Anonymous Customer (verified owner)

    Well designed course. The articles and videos were informative. I especially enjoyed the activities.

  7. Anonymous Customer (verified owner)

    This is a new domain for me and it is interesting to read the importance of CX and how it can be achieved. This online covers so many nuances that one needs to bear in mind before indulging in the CX concept – it is a vast subject and I am glad CX University is making the content available for one and all! If one is interested in learning and implementing CX methodologies, then this is where you go! Thanks!

  8. Anonymous Customer (verified owner)

    Amazing course. The materials were interesting and informative.

  9. Anonymous Customer (verified owner)

    This course gave me important skills and knowledge that I can use today in my career.

  10. Anonymous Customer (verified owner)

    Very informative course. The activities were helpful to me.

  11. Anonymous Customer (verified owner)

    The test questions were very challenging, but I learned a lot. Great course!

  12. Anonymous Customer (verified owner)

    Great course! I really learned a lot from the activities.

  13. Anonymous Customer (verified owner)

    Very relevant

  14. Anonymous Customer (verified owner)

    Excellent course. The concepts presented are ones that I can use today in my career.

  15. Anonymous Customer (verified owner)

    The course is easy to understand yet comprehensive. The activities and videos are excellent.

  16. Anonymous Customer (verified owner)

    The activities were very interesting. I really liked the videos and case studies.

  17. Anonymous Customer (verified owner)

    The course was great. The test was tough, but fair. I feel that I learned a lot.

  18. Anonymous Customer (verified owner)

    High volume of relevant content. Easy navigation through the courses.

  19. Anonymous Customer (verified owner)

    I have started seeing value.

  20. Anonymous Customer (verified owner)

    Very informative and relevant content

  21. Anonymous Customer (verified owner)

    Informative content and very relevant.

  22. Anonymous Customer (verified owner)

    It is very impactful

  23. Anonymous Customer (verified owner)

    I learned a lot from the Course test. The questions were difficult, but made me think about CX from every angle.

  24. Anonymous Customer (verified owner)

    The course was interesting and informative. I learned strategies I can use right now in my job.

  25. Anonymous Customer (verified owner)

    Well organized, detailed course. Excellent presentation of CX concepts.

  26. Anonymous Customer (verified owner)

    Excellent course.

  27. Anonymous Customer (verified owner)

    Really in depth

  28. Anonymous Customer (verified owner)

    This was very informational…I liked the videos!!

  29. Anonymous Customer (verified owner)

    Very good information

  30. Anonymous Customer (verified owner)

    The articles were interesting. I enjoyed the activities and videos. They were very easy to understand.

  31. Anonymous Customer (verified owner)

    The course was very helpful in my current position. It is helping me grow as a CX professional.

  32. Anonymous Customer (verified owner)

    It’s good information

  33. Anonymous Customer (verified owner)

    Very informative and interesting activities.

  34. Anonymous Customer (verified owner)

    This is a well designed course. It is perfect for a working professional with limited time.

  35. Anonymous Customer (verified owner)

    Very helpful and understandable Thank you!

  36. Anonymous Customer (verified owner)

    The understanding of customer service, voice and what the customer experience is invaluable.

  37. Anonymous Customer (verified owner)

    The test was very difficult for me, but I feel that I learned a lot by taking it and reviewing the questions and answers.

  38. Anonymous Customer (verified owner)

    The videos and activities were helpful to me. I learn best through interactive and audio methods.

  39. Anonymous Customer (verified owner)

    The course test was difficult, but made me think of everything I had learned.

  40. Anonymous Customer (verified owner)

    The videos helped me understand complex CX concepts.

  41. Anonymous Customer (verified owner)

    Interesting material.

  42. Anonymous Customer (verified owner)

    I am enjoying the course and find it very informative

  43. Anonymous Customer (verified owner)

    I learned a lot from the activities and videos. Well done.

  44. Anonymous Customer (verified owner)

    I enjoyed the course very much.

  45. Anonymous Customer (verified owner)

    Informative materials!

  46. Anonymous Customer (verified owner)

    Informative narratives, videos, and activities. I learned a lot that I can use in my current position.

  47. Anonymous Customer (verified owner)

    Good mix of readings and videos that tie in some great insights on CX strategy

  48. Anonymous Customer (verified owner)

    Excellent course! I feel that I learned a lot. The examples were relevant and interesting.

  49. Anonymous Customer (verified owner)

    I appreciated the help I received with my course when I needed it. Excellent customer experience.

  50. Anonymous Customer (verified owner)

    Thank you for a great course. I really enjoyed the videos and activities.

  51. Anonymous Customer (verified owner)

    The course test was very difficult, but I surprised myself with how much I learned!

  52. Anonymous Customer (verified owner)

    Very useful materials. Thanks for a great experience.

  53. Anonymous Customer (verified owner)

    very helpful information

  54. Anonymous Customer (verified owner)

    The course test was very challenging, but fair. I believe I learned a lot of CX concepts that I can use at work.

  55. Anonymous Customer (verified owner)

    Excellent course! It has a good balance of foundational materials and current research.

  56. Anonymous Customer (verified owner)

    Really useful material and insights. Would like to see more e-learning and interactive content to bring it to life and embed learning to score a 9 or 10.

  57. Anonymous Customer (verified owner)

    The 2020 Word of Mouth Strategies were excellent! This is something I can use immediately in my career.

  58. Anonymous Customer (verified owner)

    Very well done course! I really enjoyed the current articles. I felt that the information was up to date and relevant to my work.

  59. Anonymous Customer (verified owner)

    Great course!

  60. Anonymous Customer (verified owner)

    Good information that helps to learn about the competencies of CX

  61. Anonymous Customer (verified owner)

    The end of the course test really pushed me to master the material in the class. I didn’t realize how much I had learned!

  62. Anonymous Customer (verified owner)

    Great content!

  63. Anonymous Customer (verified owner)

    The wealth of resources makes it easy to understand all concepts. Plus ease of use

  64. Anonymous Customer (verified owner)

    Awesome course. The activities, articles and videos were informative.

  65. Anonymous Customer (verified owner)

    Excellent learning experience.

  66. Anonymous Customer (verified owner)

    I really enjoyed the activities. They helped me understand very complex CX concepts.

  67. Anonymous Customer (verified owner)

    Well written course. I learned a lot very quickly.

  68. Anonymous Customer (verified owner)

    Great course with excellent customer experience.

  69. Anonymous Customer (verified owner)

    I learned a great deal about CX. The informational text and activities were useful to me. I also enjoyed the videos. Everything was easy to understand

  70. Anonymous Customer (verified owner)

    The activities were very helpful. I also enjoyed the videos. I am a visual learner so these materials were effective for me

  71. Anonymous Customer (verified owner)

    Well done! I enjoyed the articles and videos.

  72. CX University (verified owner)

    The material so useful and the NLS , CES explained by attractive way , I like it , and i am very happy from this section

  73. Anonymous Customer (verified owner)

    Very informative activities. The readings were also interesting and have added to my CX library.

  74. Anonymous Customer (verified owner)

    Articles were informative. I really enjoyed the activities.

  75. Anonymous Customer (verified owner)

    Well organized program. The activities and articles helped me quickly learn many CX concepts.

  76. Anonymous Customer (verified owner)

    Good study material and things to understand overall Customer Insight & Understanding.

  77. Anonymous Customer (verified owner)

    Overall study material was relevant and good to understand the topics, videos and playbooks, very much liked the course materials, but one suggestion, please add more videos of interactions on each topics for people who understand quickly via visual learning.

  78. Anonymous Customer (verified owner)

    great training

  79. Anonymous Customer (verified owner)

    The activities really helped me understand what a brand is and how it should be aligned with the CX strategy.

  80. Anonymous Customer (verified owner)

    Substantially increase level development

  81. Anonymous Customer (verified owner)

    Overall the material was good to absorb and prepare for the test.

  82. Anonymous Customer (verified owner)

    Overall information this competency is great and need more videos or podcast before we attempt the practice test.

  83. Anonymous Customer (verified owner)

    Very informative program.

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