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CX 500 Series Bundle of CX Online Courses

(379 customer reviews)

$595.00

Become a leader in CX and earn your professional CXS™ certification. Learn online at your own pace with comprehensive CX core courses and 6 months of access.

SKU: CX500BUNDLE Category:

Description

Package Summary

Immerse yourself in the comprehensive and engaging CX Core Competency program to become a CX Leader.

Customer Experience Specialist (CXS)™ Certification

CXS Certification

Earn your Customer Experience Specialist (CXS)™ certificate by competing the bundle of Customer Experience 500 series courses and passing the certification assessment, which will be accessible in your LMS portal. As a Customer Experience Specialist (CXS)™, you will be able to exhibit your mastery in the Customer Experience discipline.

Course Details

The 6 course modules cover best practices and applied aspects of Customer Experience. Your bundle purchases grants you 6 month access to all 6 online courses. See below for the list of courses included in this package.

  • Customer Experience Strategy
  • Customer Centric Culture
  • Organizational Adoption and Accountability
  • Metrics, Measurement, and ROI
  • Experience Design and Improvements
  • Voice of the Customer, Customer Insight, and Understanding

Course Access

Each Online Course is entirely self-contained and built for independent study, allowing you to learn and review material at your own pace and schedule. For the bundle of courses, you can select which course(s) to begin and when with a total of 6 months of access.

Pre-Requisites

No pre-requisites necessary as these courses cover all CX Core Competencies.

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379 reviews for CX 500 Series Bundle of CX Online Courses

  1. Anonymous Customer (verified owner)

    I AM SO RELAXED AND COMFORTABLE WITH THE MATERIALS USED THROUGHOUT THE COURSE. THEY ARE SIMPLE AND EXPLICIT TO EACH TOPIC.

  2. Anonymous Customer (verified owner)

    I AM MOSTLY COMFORTABLE WITH THE VIDEOS.

  3. Anonymous Customer (verified owner)

    I AM SO VERY SATISFIED WITH A EVERYTHING.

  4. Anonymous Customer (verified owner)

    All the materials used were simple and very practical to my learning.

  5. Anonymous Customer (verified owner)

    I have acquired major knowledge to support my role and made me see a bigger picture of the CX metrics.

  6. Anonymous Customer (verified owner)

    Great learning sessions.

  7. Anonymous Customer (verified owner)

    Insightful.

  8. Anonymous Customer (verified owner)

    Great content.

  9. Anonymous Customer (verified owner)

    Excellent materials.

  10. Anonymous Customer (verified owner)

    Interesting videos.

  11. Anonymous Customer (verified owner)

    Interesting materials.

  12. Anonymous Customer (verified owner)

    The delivery is great.

  13. Anonymous Customer (verified owner)

    Extremely insightful.

  14. Anonymous Customer (verified owner)

    It’s given greater meaning to my role.

  15. Anonymous Customer (verified owner)

    Well-designed course.

  16. Anonymous Customer (verified owner)

    I learned a lot in a short period of time.

  17. Anonymous Customer (verified owner)

    Great cx materials.

  18. Anonymous Customer (verified owner)

    It’s insightful for my line of work.

  19. Anonymous Customer (verified owner)

    The course will help me in my current position.

  20. Anonymous Customer (verified owner)

    Good content.

  21. Anonymous Customer (verified owner)

    This is due to the fact that CX is the best thing that happen to Multi-National Companies.

  22. Anonymous Customer (verified owner)

    It’s holistic.

  23. Anonymous Customer (verified owner)

    Great practical CX content.

  24. Anonymous Customer (verified owner)

    Great explanations and selection of content that simplifies understanding even difficult concepts.

  25. Anonymous Customer (verified owner)

    It was a lot of reading, but I enjoyed the videos.

  26. Anonymous Customer (verified owner)

    Engaging materials.

  27. Anonymous Customer (verified owner)

    I learned a lot in a short period of time.

  28. Anonymous Customer (verified owner)

    Great learning materials.

  29. Anonymous Customer (verified owner)

    It was insightful and a plus for my role.

  30. Anonymous Customer (verified owner)

    Has one of the best learning tools.

  31. Anonymous Customer (verified owner)

    Relevant information that is very applicable to working in the CX field.

  32. Anonymous Customer (verified owner)

    Has the best materials.

  33. Anonymous Customer (verified owner)

    Engaging materials.

  34. Anonymous Customer (verified owner)

    It has a great deal of materials that can help one understand cx better.

  35. Anonymous Customer (verified owner)

    I enjoyed the videos and activities. There was a lot of reading.

  36. Anonymous Customer (verified owner)

    The lessons are practical.

  37. Anonymous Customer (verified owner)

    The teachings are real life experience.

  38. Anonymous Customer (verified owner)

    All the exercise are okay.

  39. Anonymous Customer (verified owner)

    Brilliantly simplified subject matter through the use of interactive playbooks, chats, and videos.

  40. Anonymous Customer (verified owner)

    GOOD CONTENT.

  41. Anonymous Customer (verified owner)

    Insightful.

  42. Anonymous Customer (verified owner)

    The content is so educative and full of details that are relevant to day today work.

  43. Anonymous Customer (verified owner)

    The content is so useful in the day today of CX role and for management.

  44. Anonymous Customer (verified owner)

    The courses are helpful for CX personnel.

  45. Anonymous Customer (verified owner)

    The lessons are practical and engaging.

  46. Anonymous Customer (verified owner)

    It is very engaging, and resources are well researched.

  47. Anonymous Customer (verified owner)

    The videos and activities really helped me understand the concepts.

  48. Anonymous Customer (verified owner)

    The arguments and the feeds are excellent, but not really up to date (in most cases before 2020).

  49. Anonymous Customer (verified owner)

    I really like that it’s self-paced!

  50. Anonymous Customer (verified owner)

    Excellent, engaging materials. I learned a lot in a short period of time. I’m excited about earning my CX Specialist certificate!

  51. Anonymous Customer (verified owner)

    Excellent activity on leading indicators. I had heard the term before but didn’t really understand it.

  52. Anonymous Customer (verified owner)

    I feel like I’ve learned a lot in a short period of time. The narratives, videos and activities helped me a great deal.

  53. Anonymous Customer (verified owner)

    Love the illustrations used and so much insights.

  54. Anonymous Customer (verified owner)

    Very informative.

  55. Anonymous Customer (verified owner)

    Practical and informative materials.

  56. Anonymous Customer (verified owner)

    Great insights.

  57. Anonymous Customer (verified owner)

    Very refreshing and informative articles and videos. It training process engenders effortless commitment.

  58. Anonymous Customer (verified owner)

    The learning materials are very catchy and interesting, and there’s a whole lot to learn from the contents in the courses.

  59. Anonymous Customer (verified owner)

    The videos are very useful.

  60. CX University (verified owner)

    The simplification of content, removing the noise, and emphasizing the most important core concepts is accomplished by CXU wonderfully. Kudos to the CXU team for keeping the content of each module up to date as well as simple to understand for the learner which helped develop concrete concepts and understanding of the subject.

  61. Anonymous Customer (verified owner)

    Insightful.

  62. Anonymous Customer (verified owner)

    Ease of use & Flexible; can manage time as needed.

  63. Anonymous Customer (verified owner)

    INSIGHTFUL.

  64. Anonymous Customer (verified owner)

    Very impactful and full of knowledge a course this is.

  65. Anonymous Customer (verified owner)

    Well-structured coursework and interactive modules. The end of module tests also really help to revise learnings.

  66. Anonymous Customer (verified owner)

    Have a wide range of learning materials.

  67. Anonymous Customer (verified owner)

    Easy and very informative.

  68. Anonymous Customer (verified owner)

    I would love to recommend CXU to a friend or colleague due the outstanding and quality of the Training materials that I have read through and which have helped me to understand what customer experience is all about.

  69. Anonymous Customer (verified owner)

    Interesting materials and great instructional and admin support.

  70. Anonymous Customer (verified owner)

    They were very useful.

  71. Anonymous Customer (verified owner)

    The delivery and quality of the content make it not only meaningful, and practical, but also enjoyable.

  72. Anonymous Customer (verified owner)

    Very informative and I like the self-paced approach.

  73. Anonymous Customer (verified owner)

    The content is rich and the learning interface is user friendly.

  74. Anonymous Customer (verified owner)

    Interesting interactive activities.

  75. Anonymous Customer (verified owner)

    Great videos.

  76. Anonymous Customer (verified owner)

    Great content and support. easy to use system.

  77. Anonymous Customer (verified owner)

    I liked the variety of instructional materials. I feel like I learned a lot in a short period of time.

  78. Anonymous Customer (verified owner)

    I am francophone and wish the courses also had a French option.

  79. Anonymous Customer (verified owner)

    Easy to understand activities and informative videos. I learned a lot during the course.

  80. Anonymous Customer (verified owner)

    Easy to understand!

  81. Anonymous Customer (verified owner)

    The content is very helpful.

  82. Anonymous Customer (verified owner)

    Enough materials and videos.

  83. Anonymous Customer (verified owner)

    Helpful insights.

  84. Anonymous Customer (verified owner)

    Enough materials.

  85. Anonymous Customer (verified owner)

    Useful information.

  86. Anonymous Customer (verified owner)

    Interesting information.

  87. Anonymous Customer (verified owner)

    Nice videos and activities.

  88. Anonymous Customer (verified owner)

    Easy to understand and follow.

  89. Anonymous Customer (verified owner)

    Good information.

  90. Anonymous Customer (verified owner)

    Interesting and useful activities.

  91. Anonymous Customer (verified owner)

    Helpful information.

  92. Anonymous Customer (verified owner)

    This chapter, “Experience Design….’ I found very good.

  93. CX University (verified owner)

    Nice.

  94. Anonymous Customer (verified owner)

    Because the materials shared are very helpful.

  95. Anonymous Customer (verified owner)

    Quality training material.

  96. Anonymous Customer (verified owner)

    Detailed Training Materials.

  97. Anonymous Customer (verified owner)

    It’s educative with a lot of instructional resources.

  98. Anonymous Customer (verified owner)

    Interesting materials presented in a clear, concise format.

  99. Anonymous Customer (verified owner)

    Robust Training Structure. In depth Training Modules.

  100. Anonymous Customer (verified owner)

    Excellent.

  101. Anonymous Customer (verified owner)

    Rich content and expertise provided.

  102. Anonymous Customer (verified owner)

    I find here more insights for my daily jobs. I understand really why i am here in UBA and will better drive CX strategies.

  103. Anonymous Customer (verified owner)

    Many great insights, a lot of real-life illustrations, seems to be current, a very complete training.

  104. Anonymous Customer (verified owner)

    Many great insights, a lot of real-life illustrations, a very complete training.

  105. Anonymous Customer (verified owner)

    its wonderful.

  106. CX University (verified owner)

    Very interesting information.

  107. Anonymous Customer (verified owner)

    Very enlightening information about linking CX to ROI.

  108. Anonymous Customer (verified owner)

    Great videos and activities.

  109. Anonymous Customer (verified owner)

    Study materials are self-explanatory and easy to comprehend.

  110. Anonymous Customer (verified owner)

    Because these courses give details and example to drive CX strategies.

  111. Anonymous Customer (verified owner)

    Very detailed Information and Knowledge sharing which is targeted to clear the concepts of the learner, rather than focusing on situational-based training.

  112. Anonymous Customer (verified owner)

    very insightful, informative and practical.

  113. Anonymous Customer (verified owner)

    The videos and activities were interesting ways for me to understand the material. The user support was outstanding.

  114. Anonymous Customer (verified owner)

    Because there is a lot to learn from there.

  115. Anonymous Customer (verified owner)

    Very useful for anyone want to institutionalize the CX in their Organization.

  116. Anonymous Customer (verified owner)

    Every step is explained in details and reading/video material so insightful.

  117. Anonymous Customer (verified owner)

    The material is very useful and insightful. If I may Add, for this module some of the reading was exhaustive. 98 pages articles etc.

  118. Anonymous Customer (verified owner)

    Very Important for CXO.

  119. Anonymous Customer (verified owner)

    All course materials are well articulated.

  120. Anonymous Customer (verified owner)

    Contents were easy to understand.

  121. Anonymous Customer (verified owner)

    Informative and useful content.

  122. Anonymous Customer (verified owner)

    The course content is enlightening.

  123. Anonymous Customer (verified owner)

    I like going at our own pace.

  124. Anonymous Customer (verified owner)

    Enjoyable course.

  125. Anonymous Customer (verified owner)

    Explicit sessions.

  126. Anonymous Customer (verified owner)

    It has good teaching modules.

  127. Anonymous Customer (verified owner)

    I enjoyed the self-paced lessons.

  128. Anonymous Customer (verified owner)

    Informative materials.

  129. Anonymous Customer (verified owner)

    The course used norepinephrine interactive videos.

  130. Anonymous Customer (verified owner)

    Great activities and videos.

  131. Anonymous Customer (verified owner)

    Interesting course.

  132. Anonymous Customer (verified owner)

    It’s very useful for every person who would like to put in place a CX Strategy in a company.

  133. Anonymous Customer (verified owner)

    Great information about implementing changes as well as obtaining frontline feedback.

  134. Anonymous Customer (verified owner)

    Because it’s made the course explainable enough.

  135. Anonymous Customer (verified owner)

    Very good materials for anyone who is willing to learn about customer experience. I would encourage changing some of the materials to most up to date. As I noticed the some of the articles are from 2012. I would like to thank Sue for her EXCELLENT customer service.

  136. Anonymous Customer (verified owner)

    I enjoyed the interesting materials. A lot of information is covered quickly.

  137. Anonymous Customer (verified owner)

    Learned about employee engagement.

  138. Anonymous Customer (verified owner)

    Great course content and materials.

  139. Anonymous Customer (verified owner)

    It has very useful tips/materials for doing better a CX Job or to put in a place a strong CX Team in an organization.

  140. Anonymous Customer (verified owner)

    I purchased the CX bundle and so far have found the material to be abundant and very useful. It is nice to have it bundled without having to locate and source the material.

  141. Anonymous Customer (verified owner)

    Well detailed reading materials.

  142. Anonymous Customer (verified owner)

    Very engaging activities and easy to understand narratives. The tests are challenging, but fair.

  143. Anonymous Customer (verified owner)

    The course is very detailed.

  144. Anonymous Customer (verified owner)

    Easy to understand content and informative videos and activities.

  145. Anonymous Customer (verified owner)

    Great information.

  146. Anonymous Customer (verified owner)

    READING MATERIALS.

  147. Anonymous Customer (verified owner)

    I think the most important aspect for me is the quality of the content and how CXU managed to filter the right information necessary for one to groom their skills and apply the same knowledge practically and to prepare themselves for the CCXP Exam.

  148. Anonymous Customer (verified owner)

    I learned a lot and the course positively impacted my career.

  149. Anonymous Customer (verified owner)

    Interesting course. The videos and activities were informative.

  150. Anonymous Customer (verified owner)

    Reading material is applicable and tests help you review your acquired knowledge and where you need to improve.

  151. Anonymous Customer (verified owner)

    The videos and activities are clear and informative. The tests are challenging but gave me confidence.

  152. Anonymous Customer (verified owner)

    The videos and activities helped me understand the content.

  153. Anonymous Customer (verified owner)

    Useful mix of activities, readings, and videos. This was an effective way for me to learn.

  154. Anonymous Customer (verified owner)

    Well written course.

  155. Anonymous Customer (verified owner)

    In depth information given.

  156. Anonymous Customer (verified owner)

    Useful course!

  157. Anonymous Customer (verified owner)

    This course provided a thorough resource on CX, and I would recommend this to anyone who is looking to start their careers in this field.

  158. Anonymous Customer (verified owner)

    The self-paced course was detailed and concise. I enjoyed the activities and videos.

  159. Anonymous Customer (verified owner)

    The short narratives, videos, and activities were useful to me in learning new CX principles.

  160. Anonymous Customer (verified owner)

    Enjoying the course material and well-paced.

  161. Anonymous Customer (verified owner)

    The self-paced materials were easy to complete.

  162. Anonymous Customer (verified owner)

    Interesting and helpful empathy activities. I learned a lot in a short period of time.

  163. Anonymous Customer (verified owner)

    The course is very interesting, the reading support is very extensive. Interactions and videos are good and should be more in order to be more engaging.

  164. Anonymous Customer (verified owner)

    Great content.

  165. Anonymous Customer (verified owner)

    Very friendly staff.

  166. Anonymous Customer (verified owner)

    The information is comprehensive, easy to digest and manageable.

  167. Anonymous Customer (verified owner)

    I’ve found the study material to be of good quality so far; plus easy to read and understand. I have also enjoyed the videos and research documents. They are good reinforcement.

  168. Anonymous Customer (verified owner)

    Interesting materials. I’m learning a lot about CX.

  169. Anonymous Customer (verified owner)

    Great and applicable content!

  170. Anonymous Customer (verified owner)

    Delivery method and supplemental resources provided.

  171. Anonymous Customer (verified owner)

    I really enjoyed the activities and short videos. Not a fan of reading articles, but I quickly reviewed and saved them for later use.

  172. Anonymous Customer (verified owner)

    Easy to understand format. I learned a lot in a short period of time.

  173. Anonymous Customer (verified owner)

    Interesting material in a self-paced format that is very convenient.

  174. Anonymous Customer (verified owner)

    The self-paced lessons make it easy for me to learn CX while working at a demanding job.

  175. Anonymous Customer (verified owner)

    Informative activities and readings.

  176. Anonymous Customer (verified owner)

    Interesting and informative lessons.

  177. Anonymous Customer (verified owner)

    The self paced lessons make it easy for me to learn CX while working at a demanding job.

  178. Anonymous Customer (verified owner)

    The training is quite extensive and removes many pre-conceived notions one might have about CX.

  179. Anonymous Customer (verified owner)

    Great information.

  180. Anonymous Customer (verified owner)

    The self-paced learning with a variety of activities helped me learn CX concepts quickly. The support from CXU was great. When I needed help, I got it quickly.

  181. Anonymous Customer (verified owner)

    Good content, really enjoyed VOC components.

  182. Anonymous Customer (verified owner)

    The online materials were easy for me to understand. The variety of materials–narratives, videos, activities, and articles helped keep me engaged.

  183. Anonymous Customer (verified owner)

    Great content.

  184. Anonymous Customer (verified owner)

    The narratives, videos, and activities were very helpful in this self-paced online course.

  185. Anonymous Customer (verified owner)

    The mix of online materials–videos, activities, and articles helped me learn at my own pace.

  186. Anonymous Customer (verified owner)

    Interesting videos and activities. I would prefer less reading.

  187. Anonymous Customer (verified owner)

    Excellent content. Very insightful and thought provoking. Have been challenged on rethinking my organization’s CX strategy.

  188. Anonymous Customer (verified owner)

    Easy to understand narratives and interesting activities and videos.

  189. Anonymous Customer (verified owner)

    I like the way you combine articles/videos from different organizations and your theory portion.

  190. Anonymous Customer (verified owner)

    Same reasons as in previous courses.

  191. Anonymous Customer (verified owner)

    Interesting materials.

  192. Anonymous Customer (verified owner)

    Enjoyed the materials.

  193. Anonymous Customer (verified owner)

    The Course involves many White papers.

  194. Anonymous Customer (verified owner)

    Excellent customer experience. I always received prompt, professional, and friendly help as soon as I needed it.

  195. Anonymous Customer (verified owner)

    The videos explain complex concepts in a brief amount of time. The activities are engaging.

  196. Anonymous Customer (verified owner)

    Useful and actual information about most important topic to each organization.

  197. Anonymous Customer (verified owner)

    Great Information.

  198. Anonymous Customer (verified owner)

    Informative course and interesting materials. I appreciated how quickly I could complete the lessons.

  199. Anonymous Customer (verified owner)

    Insightful and practicable courses.

  200. Anonymous Customer (verified owner)

    Great activities and videos that helped me understand CX concepts and principles.

  201. Anonymous Customer (verified owner)

    The learnings are beneficial for CX practitioners.

  202. Anonymous Customer (verified owner)

    Great articles and concepts, taught in small modules with repetition of major themes.

  203. Anonymous Customer (verified owner)

    Well written course with great activities and videos.

  204. Anonymous Customer (verified owner)

    It is a decent course with a lot of reading.

  205. Anonymous Customer (verified owner)

    I learned so much from this module and see the value in sharing that with co-workers.

  206. Anonymous Customer (verified owner)

    I’m enjoying the content and the interaction.

  207. Anonymous Customer (verified owner)

    The customer experience is always excellent! The course was well designed and easy to understand. I really appreciated the help I received when I didn’t understand something.

  208. Anonymous Customer (verified owner)

    the site is user friendly.

  209. Anonymous Customer (verified owner)

    Informative content

  210. Anonymous Customer (verified owner)

    The articles were challenging but informative. I really enjoyed the activities and videos. No matter what your learning style, there are activities, readings, etc for you.

  211. Anonymous Customer (verified owner)

    Well organized lessons with interesting articles, videos, and activities. I learned PX strategies I can use immediately in my career.

  212. Anonymous Customer (verified owner)

    Great articles Great videos.

  213. Anonymous Customer (verified owner)

    Great practical content!

  214. Anonymous Customer (verified owner)

    Interesting course.

  215. Anonymous Customer (verified owner)

    Very helpful activities and videos. There was a lot of reading!

  216. Anonymous Customer (verified owner)

    The videos were great! They really helped me understand the CX terms and concepts.

  217. Anonymous Customer (verified owner)

    I would like to have interactive classes.

  218. Anonymous Customer (verified owner)

    The CXU team is so friendly, and they are trying their best to make the information clear for everyone.

  219. Anonymous Customer (verified owner)

    Well designed course with concise and informative instructional materials. I really enjoyed the videos and activities. Great customer experience. I needed assistance and received it quickly and professionally.

  220. Anonymous Customer (verified owner)

    Informative.

  221. Anonymous Customer (verified owner)

    The lessons were informative and interesting. The materials are relevant to my current and future positions. I felt that the videos and activities were helpful.

  222. Anonymous Customer (verified owner)

    The interactive activities are instructional and entertaining. They are a great way to learn concepts and processes quickly.

  223. Anonymous Customer (verified owner)

    The practice tests are too long to keep focus, but overall I am very satisfied with all of the information provided throughout the course.

  224. Anonymous Customer (verified owner)

    I learned so much about culture and how it impacts organizations! The videos, articles, and activities were informative and enjoyable.

  225. Anonymous Customer (verified owner)

    Such good information in the course, but still not crazy about the long quizzes.

  226. Anonymous Customer (verified owner)

    I never even thought about experience design before this course. There are so many applications in my job.

  227. Anonymous Customer (verified owner)

    Simple, and easy to use, diverse documents but you should filter your documents for students to study more conveniently.

  228. Anonymous Customer (verified owner)

    Amazing customer experience! The support and encouragement was exceptional.

  229. Anonymous Customer (verified owner)

    The content is very thorough and has already helped me adjust my mindset, provide ideas, and feedback to my higher-ups, and provide a better overall customer experience to our customers.

  230. Anonymous Customer (verified owner)

    Great lessons.

  231. Anonymous Customer (verified owner)

    The measurement tools and methods were clearly explained. I fully understand these concepts now.

  232. Anonymous Customer (verified owner)

    I love the videos and activities. Concise and interesting way to obtain new information.

  233. Anonymous Customer (verified owner)

    Great course! I really enjoyed the videos and activities.

  234. Anonymous Customer (verified owner)

    The course has good resources and materials, along with practical examples.

  235. Anonymous Customer (verified owner)

    This course is above and beyond all that I expected. Quality content and relatable case studies/examples…. I couldn’t ask for more.

  236. Anonymous Customer (verified owner)

    Well designed, interesting course.

  237. Anonymous Customer (verified owner)

    Informative course! Easy to follow activities.

  238. Anonymous Customer (verified owner)

    Great videos and instructional materials.

  239. Anonymous Customer (verified owner)

    I enjoy the different types of modules available to me.

  240. Anonymous Customer (verified owner)

    Well organized materials. I feel like I learned a lot.

  241. Anonymous Customer (verified owner)

    It’s user friendly.

  242. Anonymous Customer (verified owner)

    Great activities and videos! I appreciate how several different instructional methodologies are used in presenting the materials.

  243. Anonymous Customer (verified owner)

    Easily understood course.

  244. Anonymous Customer (verified owner)

    Incredibly relevant materials, examples, and reinforcement of learning objectives.

  245. Anonymous Customer (verified owner)

    Very complete covering all disciplines mix of reading, videos.

  246. Anonymous Customer (verified owner)

    Certification seemed like the next logical step toward upping my CX game. CXU was an incredibly practical and affordable solution for getting my mind around CX disciplines. The CXU courses are designed to make you dig into CX competencies and consider how to apply them at your company. Not only did the CXU courses make me feel ready for my certification exam, they truly helped me leap forward in my business acumen. I passed the CCXP exam with a 91%.

    Appreciative and Grateful, Jason T. Morris, CCXP

  247. Anonymous Customer (verified owner)

    Excellent resources and easy to understand concepts relating to real-world experience.

  248. Anonymous Customer (verified owner)

    Real world experience and clear resources.

  249. Anonymous Customer (verified owner)

    References are valuable and clear.

  250. Anonymous Customer (verified owner)

    I really enjoyed the videos and articles. The activities were informative and fun!

  251. Anonymous Customer (verified owner)

    Relevant and helpful content.

  252. Anonymous Customer (verified owner)

    It’s user friendly.

  253. Anonymous Customer (verified owner)

    Informative Good videos Good content.

  254. Anonymous Customer (verified owner)

    A good variety of activities, videos, and readings. The different learning modalities presented helped me learn effectively.

  255. Anonymous Customer (verified owner)

    I appreciated the interesting and informative materials.

  256. Anonymous Customer (verified owner)

    Challenging exam questions. The tests made me review, rethink, and learn. Very interesting articles.

  257. Anonymous Customer (verified owner)

    COVERING THE BROAD SCOPE OF CX RECOGNISED CERTIFICATION BY CXPA

  258. Anonymous Customer (verified owner)

    Interesting course.

  259. Anonymous Customer (verified owner)

    Exceptional course! I felt like I learned a lot.

  260. Anonymous Customer (verified owner)

    Very informative articles and activities!

  261. Anonymous Customer (verified owner)

    The material is updated to reflect current reality, specifically COVID19 impact in CX across all industries. Also loved the AI and the Future video of top CEOs sharing their vision on AI for the humankind.

  262. Anonymous Customer (verified owner)

    Great activities and videos. Lots of interesting articles. Challenging course test. I think I really learned more than I thought I had.

  263. Anonymous Customer (verified owner)

    I enjoy the variety of media used to convey the message.

  264. Anonymous Customer (verified owner)

    Because lessons are very clear and structured in a way that you can immediately put key learnings into practice.

  265. Anonymous Customer (verified owner)

    I learned so much in these courses. I feel that I can apply what I learned in my current position.

  266. Anonymous Customer (verified owner)

    Enjoyed the material and the tools.

  267. Anonymous Customer (verified owner)

    This is one of the few forums with accredited or recognized certification for customer experience. The content is very rich and so adaptable, and is an excellent option for persons taking their customer experience management careers to the next level.

  268. Anonymous Customer (verified owner)

    Excellent course design. The support was there when I needed it the most.
    Excellent customer experience!

  269. Anonymous Customer (verified owner)

    The tests are challenging and well designed to assist me in passing the CXS and CXPA certification exams.

  270. Anonymous Customer (verified owner)

    Very informative activities and articles.

  271. Anonymous Customer (verified owner)

    very insightful.

  272. Anonymous Customer (verified owner)

    great course!

  273. Anonymous Customer (verified owner)

    Useful tools.

  274. Anonymous Customer (verified owner)

    Interesting articles and activities.

  275. Anonymous Customer (verified owner)

    I learned an enormous amount of CX concepts and practical tips in this course. Well done!

  276. Anonymous Customer (verified owner)

    Very interesting activities. They made it simple for me to learn the CX concepts.

  277. Anonymous Customer (verified owner)

    I appreciated the well written and informative articles and narratives.

  278. Anonymous Customer (verified owner)

    The activities and videos were great! I learned a lot.

  279. Anonymous Customer (verified owner)

    This series of courses helped me a great deal. The narratives were concise. The activities and videos were informative. The tests were challenging and effective. I really appreciated the prompt and professional instructional support. Great customer experience! Thank you!

  280. Anonymous Customer (verified owner)

    The lessons makes me memorize in a natural way, which was interesting.

  281. Anonymous Customer (verified owner)

    Test are challenging and will help me prepare for the CCXP and CXS.

  282. Anonymous Customer (verified owner)

    I appreciated the fun and informative lessons. Excellent articles will help me now and in the future.

  283. Anonymous Customer (verified owner)

    Very helpful.

  284. Anonymous Customer (verified owner)

    Overall the material was good to absorb and prepare for the test.

  285. Anonymous Customer (verified owner)

    The activities really helped me understand what a brand is and how it should be aligned with the CX strategy.

  286. Anonymous Customer (verified owner)

    great training

  287. Anonymous Customer (verified owner)

    Very informative program.

  288. Anonymous Customer (verified owner)

    Good study material and things to understand overall Customer Insight & Understanding.

  289. Anonymous Customer (verified owner)

    Well organized program. The activities and articles helped me quickly learn many CX concepts

  290. Anonymous Customer (verified owner)

    Very informative activities. The readings were also interesting and have added to my CX library.

  291. Anonymous Customer (verified owner)

    This was the most informative and enjoyable course I have ever taken online.

  292. Anonymous Customer (verified owner)

    Very interesting course. I feel that I learned a lot in a very short period of time. The activities were well done.

  293. Anonymous Customer (verified owner)

    Well designed course. It gave me a lot of information and issues to think about.

  294. CX University (verified owner)

    Fantastic videos and activities.

  295. CX University (verified owner)

    I feel that the materials and tests are preparing me for the CXPA and CXS exams.

  296. CX University (verified owner)

    The videos and activities were fun and informative. They made complex concepts easy to understand.

  297. Anonymous Customer (verified owner)

    Very informative program.

  298. Anonymous Customer (verified owner)

    Overall information this competency is great and need more videos or podcast before we attempt the practice test.

  299. Anonymous Customer (verified owner)

    Overall the material was good to absorb and prepare for the test.

  300. Anonymous Customer (verified owner)

    Substantially increase level development

  301. Anonymous Customer (verified owner)

    The activities really helped me understand what a brand is and how it should be aligned with the CX strategy.

  302. Anonymous Customer (verified owner)

    great training

  303. Anonymous Customer (verified owner)

    Overall study material was relevant and good to understand the topics, videos and playbooks, very much liked the course materials, but one suggestion, please add more videos of interactions on each topics for people who understand quickly via visual learning.

  304. Anonymous Customer (verified owner)

    Good study material and things to understand overall Customer Insight & Understanding.

  305. Anonymous Customer (verified owner)

    Well organized program. The activities and articles helped me quickly learn many CX concepts.

  306. Anonymous Customer (verified owner)

    Articles were informative. I really enjoyed the activities.

  307. Anonymous Customer (verified owner)

    Very informative activities. The readings were also interesting and have added to my CX library.

  308. CX University (verified owner)

    The material so useful and the NLS , CES explained by attractive way , I like it , and i am very happy from this section

  309. Anonymous Customer (verified owner)

    Well done! I enjoyed the articles and videos.

  310. Anonymous Customer (verified owner)

    The activities were very helpful. I also enjoyed the videos. I am a visual learner so these materials were effective for me

  311. Anonymous Customer (verified owner)

    I learned a great deal about CX. The informational text and activities were useful to me. I also enjoyed the videos. Everything was easy to understand

  312. Anonymous Customer (verified owner)

    Great course with excellent customer experience.

  313. Anonymous Customer (verified owner)

    Well written course. I learned a lot very quickly.

  314. Anonymous Customer (verified owner)

    I really enjoyed the activities. They helped me understand very complex CX concepts.

  315. Anonymous Customer (verified owner)

    Excellent learning experience.

  316. Anonymous Customer (verified owner)

    Awesome course. The activities, articles and videos were informative.

  317. Anonymous Customer (verified owner)

    The wealth of resources makes it easy to understand all concepts. Plus ease of use

  318. Anonymous Customer (verified owner)

    Great content!

  319. Anonymous Customer (verified owner)

    The end of the course test really pushed me to master the material in the class. I didn’t realize how much I had learned!

  320. Anonymous Customer (verified owner)

    Good information that helps to learn about the competencies of CX

  321. Anonymous Customer (verified owner)

    Great course!

  322. Anonymous Customer (verified owner)

    Very well done course! I really enjoyed the current articles. I felt that the information was up to date and relevant to my work.

  323. Anonymous Customer (verified owner)

    The 2020 Word of Mouth Strategies were excellent! This is something I can use immediately in my career.

  324. Anonymous Customer (verified owner)

    Really useful material and insights. Would like to see more e-learning and interactive content to bring it to life and embed learning to score a 9 or 10.

  325. Anonymous Customer (verified owner)

    Excellent course! It has a good balance of foundational materials and current research.

  326. Anonymous Customer (verified owner)

    The course test was very challenging, but fair. I believe I learned a lot of CX concepts that I can use at work.

  327. Anonymous Customer (verified owner)

    very helpful information

  328. Anonymous Customer (verified owner)

    Very useful materials. Thanks for a great experience.

  329. Anonymous Customer (verified owner)

    The course test was very difficult, but I surprised myself with how much I learned!

  330. Anonymous Customer (verified owner)

    Thank you for a great course. I really enjoyed the videos and activities.

  331. Anonymous Customer (verified owner)

    I appreciated the help I received with my course when I needed it. Excellent customer experience.

  332. Anonymous Customer (verified owner)

    Excellent course! I feel that I learned a lot. The examples were relevant and interesting.

  333. Anonymous Customer (verified owner)

    Good mix of readings and videos that tie in some great insights on CX strategy

  334. Anonymous Customer (verified owner)

    Informative narratives, videos, and activities. I learned a lot that I can use in my current position.

  335. Anonymous Customer (verified owner)

    Informative materials!

  336. Anonymous Customer (verified owner)

    I enjoyed the course very much.

  337. Anonymous Customer (verified owner)

    I learned a lot from the activities and videos. Well done.

  338. Anonymous Customer (verified owner)

    I am enjoying the course and find it very informative

  339. Anonymous Customer (verified owner)

    Interesting material.

  340. Anonymous Customer (verified owner)

    The videos helped me understand complex CX concepts.

  341. Anonymous Customer (verified owner)

    The course test was difficult, but made me think of everything I had learned.

  342. Anonymous Customer (verified owner)

    The videos and activities were helpful to me. I learn best through interactive and audio methods.

  343. Anonymous Customer (verified owner)

    The test was very difficult for me, but I feel that I learned a lot by taking it and reviewing the questions and answers.

  344. Anonymous Customer (verified owner)

    The understanding of customer service, voice and what the customer experience is invaluable.

  345. Anonymous Customer (verified owner)

    Very helpful and understandable Thank you!

  346. Anonymous Customer (verified owner)

    This is a well designed course. It is perfect for a working professional with limited time.

  347. Anonymous Customer (verified owner)

    Very informative and interesting activities.

  348. Anonymous Customer (verified owner)

    It’s good information

  349. Anonymous Customer (verified owner)

    The course was very helpful in my current position. It is helping me grow as a CX professional.

  350. Anonymous Customer (verified owner)

    The articles were interesting. I enjoyed the activities and videos. They were very easy to understand.

  351. Anonymous Customer (verified owner)

    Very good information

  352. Anonymous Customer (verified owner)

    This was very informational…I liked the videos!!

  353. Anonymous Customer (verified owner)

    Really in depth

  354. Anonymous Customer (verified owner)

    Excellent course.

  355. Anonymous Customer (verified owner)

    Well organized, detailed course. Excellent presentation of CX concepts.

  356. Anonymous Customer (verified owner)

    The course was interesting and informative. I learned strategies I can use right now in my job.

  357. Anonymous Customer (verified owner)

    I learned a lot from the Course test. The questions were difficult, but made me think about CX from every angle.

  358. Anonymous Customer (verified owner)

    It is very impactful

  359. Anonymous Customer (verified owner)

    Informative content and very relevant.

  360. Anonymous Customer (verified owner)

    Very informative and relevant content

  361. Anonymous Customer (verified owner)

    I have started seeing value.

  362. Anonymous Customer (verified owner)

    High volume of relevant content. Easy navigation through the courses.

  363. Anonymous Customer (verified owner)

    The course was great. The test was tough, but fair. I feel that I learned a lot.

  364. Anonymous Customer (verified owner)

    The activities were very interesting. I really liked the videos and case studies.

  365. Anonymous Customer (verified owner)

    The course is easy to understand yet comprehensive. The activities and videos are excellent.

  366. Anonymous Customer (verified owner)

    Excellent course. The concepts presented are ones that I can use today in my career.

  367. Anonymous Customer (verified owner)

    Very relevant

  368. Anonymous Customer (verified owner)

    Great course! I really learned a lot from the activities.

  369. Anonymous Customer (verified owner)

    The test questions were very challenging, but I learned a lot. Great course!

  370. Anonymous Customer (verified owner)

    Very informative course. The activities were helpful to me.

  371. Anonymous Customer (verified owner)

    This course gave me important skills and knowledge that I can use today in my career.

  372. Anonymous Customer (verified owner)

    Amazing course. The materials were interesting and informative.

  373. Anonymous Customer (verified owner)

    This is a new domain for me and it is interesting to read the importance of CX and how it can be achieved. This online covers so many nuances that one needs to bear in mind before indulging in the CX concept – it is a vast subject and I am glad CX University is making the content available for one and all! If one is interested in learning and implementing CX methodologies, then this is where you go! Thanks!

  374. Anonymous Customer (verified owner)

    Well designed course. The articles and videos were informative. I especially enjoyed the activities.

  375. Anonymous Customer (verified owner)

    Very useful, relevant and comprehensive

  376. Anonymous Customer (verified owner)

    The course was very challenging, but well worth the effort. I learned a lot.

  377. Anonymous Customer (verified owner)

    Excellent course. The videos and activities were great.

  378. Anonymous Customer (verified owner)

    I learned a lot from this course. The videos and activities were a great help in helping me learn.

  379. Anonymous Customer (verified owner)

    The activities and videos were very useful and informative.

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