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90 Days Roadmap to CCXP


With this course you will be prepared to confidently pass the CCXP exam and ramp up your CX career, fueled by the latest research and grounded in proven expertise and best practices.

SKU: 90DAYSCCXP128 Category:


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Take your career to the next level with professional training in Customer Experience and certifications to prove your mastery and skills!

The 90-Days Roadmap to CCXP program will immerse you in a short-term professional development cohort with access to online, independent study courses, live training and discussions with other colleagues, expert guidance from our certified CX specialist, and lots of preparation to sit for the CCXP exam.

  • Understand the CX discipline
  • Certified by CX University
  • Convenient, anytime and anywhere learning
  • Collaborative study group
  • Guidance from certified expert(s)

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December cohort meeting dates now available!

Kickoff date is December 8th. See the calendar below for specific meeting times:


CXPA Recognized Training Provider

You will be fully prepared to earn your certifications as a Customer Experience Specialist (CXS)™ and a Certified Customer Experience Professional (CCXP).*

  • Achieve your career goals
  • Contribute to your company KPIs
  • Establish a customer obsessed culture
  • Build enduring relationships
  • Drive transformation

*The CCXP certification is offered exclusively through the Customer Experience Professionals Association (CXPA). You must qualify independently to sit for the CCXP exam. CX University is a Recognized Training Provider for the CCXP and CXPA.

Additional information

Cohort Start Date

Apr. 11, 2021, Aug. 11, 2021, Feb. 11, 2021, July 19, 2021, June 17, 2021, Mar. 11, 2021, May 12, 2021, Sept. 15, 2021

9 reviews for 90 Days Roadmap to CCXP

  1. Anonymous Customer

    Engaging materials and effective practice test interactive reviews.

  2. Anonymous Customer

    So far, a solid foundation. Also some valuable resources in the form of articles from CX consulting firms.

  3. Anonymous Customer

    Informative and relevant content.

  4. Anonymous Customer

    This course provides an excellent preparation for both the CXS and CCXP. The narratives, articles, videos, activities, and Zoom sessions provide an excellent foundation in CX.

  5. Anonymous Customer

    The personal experiences shared by both facilitators were very informative and helpful to me. It’s one thing to read about CX, it’s another to learn from someone’s lived experience. Great course.

  6. Anonymous Customer

    Based on what lessons I have completed thus far, I believe the course material to be very helpful for anyone trying to better understand Customer Experience as well as prepare for the exam.

  7. Anonymous Customer

    I appreciated the interactive sessions that supported the online courses. The support help every day from the learning team was amazing.

  8. Anonymous Customer

    Challenging tests that will prepare me for the CCXP and CXS.

  9. Anonymous Customer

    Certification seemed like the next logical step toward upping my CX game. CXU was an incredibly practical and affordable solution for getting my mind around CX disciplines. The CXU courses are designed to make you dig into CX competencies and consider how to apply them at your company. Not only did the CXU courses make me feel ready for my certification exam, they truly helped me leap forward in my business acumen. I passed the CCXP exam with a 91%.

    Appreciative and Grateful, Jason T. Morris, CCXP

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