CX University Partners with WOW! CX of Argentina to Launch Spanish Online Courses in Customer Experience
Categories
Cxuniversity & CIB Egypt

How CX University is Helping Shape Egypt’s Future Workforce

August 6, 2025 No Comments

Our exciting partnership with Commercial International Bank brings customer experience training to 18,000 students Picture this: You’re sitting in a classroom in Cairo, and suddenly you realize the skills you’re learning today could change not just your career, but your entire country’s business landscape. That’s exactly what’s happening right now through our partnership with Commercial

Read More »
customer experience training asia

CXUAsia and The Hong Kong Management Association Forge Strategic Partnership to Advance CX in Asia

June 3, 2025 No Comments

CX University, Asia (CXUAsia), a global leader in Customer Experience (CX) education and training, is pleased to announce a strategic partnership with The Hong Kong Management Association (HKMA), a premier provider of professional development and executive education in Asia. This collaboration marks a significant milestone in advancing Customer Experience awareness and capability across Hong Kong

Read More »
Customer Experience certification South Africa

CX University Partners with Customer Experience Institute South Africa to Expand Global Reach and Empower CX Professionals Across the Continent

May 22, 2025 No Comments

CX University is proud to announce a strategic partnership with the Customer Experience Institute South Africa (CXI-SA), a collaboration that marks a significant milestone in our mission to develop customer experience (CX) professionals worldwide. Through this partnership, South African professionals now have access to CX University’s globally recognized, fully online training programs, designed to equip

Read More »
As a result of the recent partnership between CX University (USA) and WOW! CX (Argentina), CX University has launched comprehensive Customer Experience Online Courses fully translated and adapted in Spanish.

Behind the Partnership: More about WOW! CX and CX University

WOW! CX is a leader in Customer Experience organizational transformation. Based in Argentina, WOW! CX works with people who manage CX across a range of sectors in Latin America. Their team of seasoned professionals is highly skilled and on top of CX trends and world class service delivery. They are also a corporate member of the Customer Experience Professionals Association (CXPA). CX University offers online training and development for the ‘experience’ industries, such as Customer Experience and Patient Experience. They prepare professionals for certification and providing exemplary performance in their work and for their organization. During 2016, CX University launched their CX Foundations Series in English, which are 6 Online Courses teaching the core concepts of the Customer Experience discipline. CX University is also accredited by CXPA as an Authorized Resource Training Provider.

CX Online Courses in Spanish

Adapted and translated from CXU’s original 6 Foundational Courses available in English, both WOW! CX and CX University are the first to offer Customer Experience Online Courses for the Latin American market. Each of the 6 courses addresses a core concept structured by the CXPA:
  • Customer Experience Strategy
  • Customer Centric Culture
  • Organizational Adoption and Accountability
  • Experience Design and Improvement
  • Metrics, Measurement and ROI
  • VOC, Customer Insight and Understanding
The Online Courses comprehensively cover fundamental concepts, best practices, and techniques of the CX discipline. Courses are beneficial for aspiring professionals and seasoned practitioners because of the density of the curriculum and individualized applications. Each Online Course includes interactive playbooks, engaging videos, and seminal CX articles. Since the courses are available completely online, users can access them anywhere and at anytime. The convenience of these independent, self-study courses is a winning factor for busy professionals.

Preparing Professionals for Certification and Beyond

The CX Online Courses also prepare learners for professional certification through CXPA. In an annual analysis of the Online Courses for 2016, CX University reported that all students who prepared with the Online Courses passed the CCXP certification exam (offered by CXPA) on the first attempt. Additionally, CX University Online Course students consistently outperformed their peers in competency measures of the 6 core concepts.

Course Rollouts and Availability

Courses will be rolled out on an ongoing basis as each one is finalized in the Spanish language. Currently, courses in Customer Experience Strategy and Customer Centric Culture are now available for purchase. Customers can save money by pre-ordering the bundle, which contains all 6 Foundational Courses, and receive the subsequent 4 courses as soon as they are launched.
Twitter
Facebook
LinkedIn