New Partnership with The Netherlands

Bridging Silos for Collaboration and CX Success: Rule 9

In my Golden Rules of CX series, I started with the bold assertion that achieving extraordinary results requires courage. Customer Experience (CX) practitioners often struggle to secure budget approval due to institutional resistance. One of the biggest obstacles to transformative CX are organizational silos – structural and behavioral barriers that hinder collaboration, innovation, and customer-centric

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CX University goes Global with New Partnership from The Netherlands

PHILADELPHIA, PA – May 1, 2016 – CX University, the leading training organization in the customer experience discipline announced today their new global partnership with Netherlands-based customer experience consulting and training company, EarlyBridge. The partnership intends to share CX University product offerings to the clientele of EarlyBridge who are drawn from Singapore and The Netherlands.  

CX University is the first comprehensive online learning platform who specifically trains customer experience professionals. Since their launch in November 2015, they have released training tools in CX certification test preparation as well as online learning courses covering 4 of the 6-core competencies of the discipline. The remaining 2-core competency courses are expected to be released this summer.

EarlyBridge leads the Dutch and Singapore markets by consulting and training professionals in customer experience best practices. With the new partnership, EarlyBridge will expand their workshop offerings to include CX University’s custom in-house workshops built around the competency model.

Certification review and training, online courses, and custom workshops can all be viewed and purchased from the EarlyBridge website: http://www.earlybridge.com/cx-university/

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