Infographic: GenX and Customer Service

Darker Human Experience Insight Banner

Foundational Truths in CX, EX and Human Experience Design

  Issue 5: The Grandeur of Lawrence College Theme: Foundational Truths in CX, EX, and Human Experience Design Within our journey lie valuable insights into the ways our life experiences shape who we are and how we serve others. At its core, human experiences remind us that our past is not separate from our professional

Read More »
Darker Human Experience Insight Banner

Learn to read patterns in chaos

  Issue 4: December 2025 Theme: Learn to read patterns in chaos Within our journey lie valuable insights into the ways our life experiences shape who we are and how we serve others. At its core, human experiences remind us that our past is not separate from our professional lives; instead, it informs us of the way

Read More »

Following our series of infographics depicting generational segmenting in Customer Experience, here we have GenX, individuals born between 1961 and 1980. See our original GenX and CX Infographic.

GenX Generation X and Customer Service

Twitter
Facebook
LinkedIn