Specialized Customer Experience Training
Amplify the impact of Customer Experience by training your entire organization.
A New Partnership in Customer Experience
CX University and moveXM jointly announce the launch of their partnership.
- moveXM is a German-based group of software developers, CX experts, and customer experience consultants who pull together to achieve success for their clients.
- moveXM's experience management platform equips companies to capture, understand, and interpret customers' experiences into immediately usable insights.
- CX University is a US-based professional development organization specialized in providing training in the Customer Experience discipline.
- CXU provides organizations with fully developed Enterprise Learning so organizations can infuse CX best practices in every level of their organization.
- Together, moveXM and CXU empower the employees of your organization to take ownership of the customer experience and deliver consistently high levels of service, ultimately leading to increased customer attraction, retention, and advocacy.
The CX Management Professional Program
Partnered with moveXM, this online training program will prepare you to provide Customer Experience in your work, fueled by the latest research and grounded in proven expertise and best practices.
This program of Customer Experience (CX) courses is divided into the six pillars of CX and has six courses, each of which has several lessons. Each lesson contains a combination of narrative text, articles, supporting videos, and gamified interactive lessons.
- CX courses are completely online and self-paced.
- Get six months of access to the course content.
- Learn interactively with easy to understand text narratives, videos, articles, reflective and practical playbooks, Interactive application playbooks for fun and gamified learning.
- Practice tests embedded in lessons to check your knowledge and understanding.
- Prepare to earn the CX Professional (CXP) certificate.
What Other Enterprise Learners Are Saying
I just concluded my ISO 9001 Lead Implementer Certificate (in French) when I started CXU courses. The course with CXU (in English) has allowed me to have a 360° insight regarding the Customer Experience discipline (internationally). Customer Experience has come to stay as the backbone and competitive advantage for companies whose vision involves sustainability and solid brand perception.
Along the way, I have also been able to read the different (standard) steps taken by my employer (UBA Group) in putting in place its customer-first philosophy.
My company, UBA, knows where it is going in terms of CX and CXU’s courses and training are a real compass in the pursuit of an optimal and excellent customer experience. I highly recommend it.
Thanks to CX University’s support, we co-created from scratch an original e-learning course Customer Centricity that’s tailored to our company’s needs. We will distribute it to more than 10 local operating companies in the United States, Europe, and Asia. We are very confident that e-learning from CX University will help enhance Customer Centricity in Konica Minolta worldwide.
The CXU online course is an all encompassing program which is seamless to work through. It was self-paced which helps when one has a busy work schedule. The course has equipped me with the knowledge needed in CX which was aided by a multitude of different interactive playbooks, case studies, practical assignments and videos. I look forward to applying my knowledge into my role.
Our Partnership with moveXM
Paving the way for technology and CX professional development
- moveXM is one of the leading European software providers of customer experience management solutions (SaaS), with more than 28 years of experience. It supports DAX companies, leading SMEs and CX champions worldwide in collecting and analyzing feedback, in order to make data-based decisions and derive actions. moveXM combines an ISO-certified, AI-powered software solution with human expertise, is hosted and made in Germany and meets the highest GDPR requirements.
- CX University is the first global and comprehensive online professional development platform that specifically trains employees in best practices in Customer Experience.
Contact Us
Have questions about moveXM and its platform?
Contact moveXM
moveXM
thomas.grundke@movexm.com