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Instructor-Led Online Courses

  • Sale! Now open for Registrations

    Applied Customer Journey Mapping

    Original price was: $2,395.00.Current price is: $1,197.50.

    LIMITED OFFER: 50% off enrollment cost. Transform your organization with our Applied Customer Journey Mapping online course. Develop mastery in journey mapping methodology and gain free access to the JourneyTrack™ platform. This comprehensive course includes six online modules, expert coaching, and virtual meet-ups to help you create impactful customer experiences and become a certified Customer Journey Mapping Specialist (CJMS)™.

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  • AI and CX Leadership Course January 2026

    AI and CX Leadership Course

    $995.00

    As customer expectations evolve rapidly, intelligent systems are redefining how brands engage, personalize, and optimize interactions across the customer journey. Turn AI from a buzzword into real wins. In the AI and CX Leadership course, you’ll get clear frameworks, simple playbooks, and practical guidance to design, launch, and grow AI across the customer journey without…

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  • February 2026 90-Day Roadmap to CXS

    90-Day Roadmap to CXS February

    $995.00

    Get certified as a Customer Experience Specialist (CXS)™ and fast-track your CX career with expert training, live guidance, and a clear 90-day path to professional success. Bonus: CCXP Exam Prep course included ($199 value).

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CX Online Courses

  • Customer Experience Specialist - CX Specialist Program

    CX Specialist Program

    $495.00

    Get certified as a Customer Experience Specialist (CXS)™ and fast-track your CX career with expert training, live guidance, and a clear 90-day path to professional success. Bonus: CCXP Exam Prep course included ($199 value).

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  • CCXP Exam Prep

    CCXP Exam Prep

    $199.00

    The CCXP Exam Prep covers the 5 pillars of Customer Experience as outlined by the Customer Experience Professionals Association (CXPA). This course is a deep dive into preparing for CXPA’s professional certification exam to be qualified as a Certified Customer Experience Professional (CCXP).

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  • CX520BUNDLE Customer Experience

    CX520 Mastery Series

    $595.00

    Become a leader in CX and earn your professional CXS™ certification. Learn online at your own pace with comprehensive CX core courses and 6 months of access.

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  • CX Excellence product image

    Introduction to CX Excellence

    $395.00

    Introduce employees to the basic concepts of Customer Experience (CX) Excellence. This online course series covers the five domains of knowledge and skills essential to the application and practice of the Customer Experience discipline.

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  • Sale! Empathy and universal facial expressions emodule

    Empathy eModule

    Original price was: $49.00.Current price is: $0.00.

    The concept of universal human emotions and corresponding facial expressions is presented, and you will practice recognizing the basic human emotions through facial expressions.

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  • CX800 graduate credits Customer Experience course

    CX800 Graduate Credit Series

    Price range: $795.00 through $1,590.00

    The CX Graduate Credit Series covers the 6 areas of Customer Experience & is designed for leaders who will be trainers in CX. Prepare for professional certification as a Customer Experience Specialist (CXS)™ and earn 3-6 graduate level college credits.

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PX Online Courses

  • PX Specialist Program (PXS) Shop Imaged

    PX Specialist Program

    $495.00

    Get certified as a Customer Experience Specialist (CXS)™ and fast-track your CX career with expert training, live guidance, and a clear 90-day path to professional success. Bonus: CCXP Exam Prep course included ($199 value).

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  • PX800 Graduate Credit Series front image

    PX800 Graduate Credit Series

    Price range: $795.00 through $1,590.00

    The CX Graduate Credit Series covers the 6 areas of Customer Experience & is designed for leaders who will be trainers in CX. Prepare for professional certification as a Customer Experience Specialist (CXS)™ and earn 3-6 graduate level college credits.

    Select options This product has multiple variants. The options may be chosen on the product page
  • Sale! PXA Empathy facial expressions emodule shopping img

    Understanding Empathy and Universal Emotions eModule

    Original price was: $49.99.Current price is: $0.00.

    You will practice recognizing the basic human emotions through facial expressions. The concept of universal human emotions and corresponding facial expressions is presented.

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  • PX 520 Mastery Program

    PX 520 Mastery Program

    $595.00

    Become a master of Patient Experience and make an impact in your healthcare organization. This course leads to professional Patient Experience Specialist (PXS)™ certification.  Learn at your own pace with comprehensive online courses aligned to the globally recognized domains of PX knowledge and skills.

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  • Culturally competent healthcare training

    Culturally Competent PX Program

    $595.00

    The Culturally Competent PX Program prepares users to earn their CCPXP Certification through a comprehensive exploration of PX strategies, cultural competency, design innovation, and metrics analysis. It is designed to enhance PX through culturally competent practices and metrics-driven improvements.

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Other Language Courses

  • Arabic CXS Program

    Customer Experience Specialist (CXS) Program in Arabic

    $495.00

    الوصف المختصر:
    اتقن تجربة العميل واحصل على شهادة أخصائي تجربة العميل المهنية. تعلم بوتيرتك الخاصة من خلال دورات تعليمية شاملة عبر الإنترنت متوافقة مع مجالات المعرفة والمهارات العالمية المعترف بها في تجربة العميل.

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  • German Customer Experience

    CX Management Professional Program – German Language

    $425.00

    Einem führenden europäischen Software-Anbieter für Customer Experience Management, wurde ein akkreditiertes Trainingsprogramm entwickelt, das sämtliche CX-Kernkompetenzen abdeckt und Sie als CX Professional zertifiziert.

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  • La série CX500 Français

    La série CX500 Français

    $795.00

    La série CX500 français couvre les 6 domaines de l’expérience client. Cette série est conçue pour le leadership CX au sein des organisations. Cet ensemble prépare l’apprenant à la certification professionnelle en tant que (CXS)™. Période d’accès de 6 mois.

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