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Instructor-Led Online Courses

  • 90-Day Roadmap to CXS™

    90-Day Roadmap to CXS

    $1,395.00

    Get certified as a Customer Experience Specialist (CXS)™ and fast-track your CX career with expert training, live guidance, and a clear 90-day path to professional success. Bonus: CCXP Exam Prep course included ($199 value).

Online Courses

  • CCXP exam preparation

    CCXP Exam Prep

    $199.00

    The CCXP Exam Prep covers the 5 pillars of Customer Experience as outlined by the Customer Experience Professionals Association (CXPA). This course is a deep dive into preparing for CXPA’s professional certification exam to be qualified as a Certified Customer Experience Professional (CCXP).

  • CX520BUNDLE Customer Experience

    CX520 Mastery Series

    $595.00$795.00

    Become a leader in CX and earn your professional CXS™ certification. Learn online at your own pace with comprehensive CX core courses and 6 months of access.

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  • CX Excellence product image (1)

    Introduction to CX Excellence

    $495.00

    Introduce employees to the basic concepts of Customer Experience (CX) Excellence. This online course series covers the five domains of knowledge and skills essential to the application and practice of the Customer Experience discipline.

  • Culturally competent healthcare training

    Culturally Competent PX Program

    $595.00

    The Culturally Competent PX Program prepares users to earn their CCPXP Certification through a comprehensive exploration of PX strategies, cultural competency, design innovation, and metrics analysis. It is designed to enhance PX through culturally competent practices and metrics-driven improvements.

  • Sale! Empathy and universal facial expressions emodule

    Empathy eModule

    Original price was: $49.00.Current price is: $0.00.

    The concept of universal human emotions and corresponding facial expressions is presented, and you will practice recognizing the basic human emotions through facial expressions.

  • CX800 graduate credits Customer Experience course

    CX800 Graduate Credit Series

    $795.00$1,590.00

    The CX Graduate Credit Series covers the 6 areas of Customer Experience & is designed for leaders who will be trainers in CX. Prepare for professional certification as a Customer Experience Specialist (CXS)™ and earn 3-6 graduate level college credits.

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  • Patient Experience online course trainings

    PX500 Mastery Bundle Series

    $595.00

    Become a master of Patient Experience and make an impact in your healthcare organization. This course leads to professional Patient Experience Specialist (PXS)™ certification. Purchase this course from our subsidiary organization, PX Academy.

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