Description

Immerse yourself in the comprehensive and engaging Culturally Competent Patient Experience Program that covers the 4 major areas of Patient Experience (PX). The Culturally Competent Patient Experience Program is a comprehensive journey for healthcare professionals seeking to master Patient Experience strategies and practices, with a focus on cultural competence and equity. Completing the Culturally Competent Patient Experience Program, you are eligible to take the Culturally Competent Patient Experience Professional (CCPXP)™ certification exam.

• Approximate time to complete the Culturally Competent Patient Experience Program series: 28-32 hours
• Series access: 6-months
• Eligible for CCPXP Certification? Yes.

 

Course Details

What are comprehensive online courses? PX Academy’s Online Courses are packed with in-depth materials to keep you on top of industry trends and best practices through lessons and activities that engage all learning styles. In each course, you’ll learn through:

• Easy to understand narrative text
• Reflective playbooks allowing you to think critically about a topic
• Practical playbooks to apply your learning to your work
• Interactive application playbooks for fun and gamified learning
• Videos and articles handpicked to enhance your knowledge and skills

The 4 courses cover best practices and applied aspects of Culturally Competent Patient Experience. Your 6-month access period allows you to view the 4 online courses at the same time. See below for the list of courses included in this package.

1. PX Strategy and Healthcare Equity
2. Patient-Centric Cultural Competency
3. Design, Innovation, and VOP
4. PX Metrics and Analysis

Course Access

Each Online Course is entirely self-contained and built for independent study, allowing you to learn and review material at your own pace and schedule. You can select which course(s) to begin with.