Millennials and CX: An Infographic

rochat school partnership

CX University and Rochat School of Business Switzerland Partner to Offer New Customer Experience Specialist (CXS) Certificate Program in Spanish

Announcing a new partnership between CX University and Rochat School of Business Switzerland to launch the Customer Experience Specialist (CXS) certificate program in Spanish. This innovative program offers high-quality training for Spanish-speaking professionals, focusing on key areas of customer experience. The CXS program combines flexible online learning with industry-recognized certification.

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Creating a powerful customer experience necessitates understanding the customer segment or the generational differences among consumers. Read more about how Millennials are changing the game in CX in this infographic below.

Millennials and CX infographic

Want to hear more about generational differences and CX? Watch Mohamed Latib in the video.

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