CXU Hosts Workshop for SPLICE

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Human Touch in Healthcare Technology

Beyond the Kiosk: Restoring Human Touch in Healthcare Technology

January 10, 2025 No Comments

In the ever-evolving landscape of healthcare, technological advancements are often celebrated for improving outcomes and efficiencies. They bring convenience, enhance communication, and personalize care, promising a higher quality of service. However, have these innovations truly fulfilled their promise? The answer may lie in understanding patient experiences through tools like the Hospital Consumer Assessment of Healthcare

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CX University goes to Calgary, Canada to Host SPLICE Software Workshop

PHILADELPHIA, PA – May 3, 2016 – CX University recently visited the Splice Software head office in Calgary, Canada to host a workshop on journey mapping. CX University offers trainings, both online and in-person, to promote customer experience improvement. Splice produces software to maximize customer engagement.

The one-day workshop hosted by CX University was presented to all employees present at the Calgary office. The topic of the training was on journey mapping, which is one facet of CX University’s 6-Core Competency model.