CXU Action Learning Workshop at Reliant Energy

Human Touch in Healthcare Technology

Beyond the Kiosk: Restoring Human Touch in Healthcare Technology

In the ever-evolving landscape of healthcare, technological advancements are often celebrated for improving outcomes and efficiencies. They bring convenience, enhance communication, and personalize care, promising a higher quality of service. However, have these innovations truly fulfilled their promise? The answer may lie in understanding patient experiences through tools like the Hospital Consumer Assessment of Healthcare

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CX University’s Action Learning Workshop at Reliant Energy

HOUSTON, TX – August 20, 2016 – CX University traveled to Houston, Texas to hold a 3-day Action Learning Workshop for Reliant Energy. CXU’s Action Learning Workshops create hands-on opportunities for organization team members to put their learning into practice in immediate and actionable steps.

The CXU-Reliant workshop was coordinated and facilitated by Mohamed Latib, CXU’s CEO and Founder. The 3-days of activity were well-organized and pulled from his wealth of experience as a Customer Experience consultant, educator, and industry leader.

CX University will provide further professional development to the Reliant organization by creating custom (White Label) eLearning modules that provide Customer Experience knowledge and skills training.

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