CXPA Endorsement

Human Touch in Healthcare Technology

Beyond the Kiosk: Restoring Human Touch in Healthcare Technology

In the ever-evolving landscape of healthcare, technological advancements are often celebrated for improving outcomes and efficiencies. They bring convenience, enhance communication, and personalize care, promising a higher quality of service. However, have these innovations truly fulfilled their promise? The answer may lie in understanding patient experiences through tools like the Hospital Consumer Assessment of Healthcare

Read More »
agile team golden rule

The Nine Golden Rules of CX Success: Rules 7 and 8

Explore essential principles for enhancing customer experience (CX). It emphasizes the importance of listening to customer feedback and fostering a culture of continuous improvement. By implementing these rules, businesses can strengthen customer relationships and drive loyalty.

Read More »

CX University is Endorsed by the Customer Experience Professionals Association (CXPA)

PHILADELPHIA, PA – November 1, 2015 – CX University, a professional development and training organization servicing the Customer Experience discipline has officially been endorsed by the Customer Experience Professionals Association (CXPA) as an Authorized Resource Training Provider (ART). CXU is one of only three ART organizations, and one of two based in the United States.

The CXPA is a professional development organization whose goal is to “increase the impact and visibility of Customer Experience professionals, facilitate effective member-to-member sharing, and establish respected standards.” The CXPA also offers CX certification through its CCXP exam. CX University’s training tools and courses are designed to promote the same standard of best practices as CXPA, but also prepare practitioners for successful certification.

In order to obtain the ART endorsement, CX University underwent thorough review of its curriculum and training materials. The online course curriculum and materials for the Knowledge Bank (certification preparation and practice tests) were acutely examined by CXPA officials to ensure that the information taught upholds the rigors of the profession.

Now with the ART endorsement, CX University can share its product offerings with the members and interested parties of the CXPA. To learn more about CX University’s professional development program, and to see its Action Learning Workshops, Online Courses, Knowledge Bank, and Corporate Packages, visit www.cxuniversity.com.
For more information about the ART endorsement, visit http://www.ccxp.org/exam-resources/art/.

Twitter
Facebook
LinkedIn