Insights from CXPA’s CX Leaders Advance Conference: May 15-17, 2023 Orlando, Florida

Insights from CXPA’s CX Leaders Advance Conference: May 15-17, 2023 Orlando, Florida

ByMohamed Latib Posted on Updated on
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Discover key insights and takeaways from CXPA’s CX Leaders Advance Conference, including Mohamed Latib’s presentation on “Design Skills to Master Change and Emotional Impact.” Explore the significance of customer-centric strategies, design thinking, and change management in shaping exceptional customer experiences. Gain valuable knowledge from this conference and ignite innovation in the world of customer experience.

Winning the Game: Why Global Professional Development in Customer Experience and Employee Engagement Are Key

Winning the Game: Why Global Professional Development in Customer Experience and Employee Engagement Are Key

ByMohamed Latib Posted on Updated on
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Investing in global professional development online courses focused on customer experience and employee engagement can bring many benefits to a business, including increased customer loyalty, positive word-of-mouth advertising, improved reputation, increased productivity, improved customer service, and positive work culture. Online courses can be a convenient, cost-effective, and customizable way for businesses to invest in the professional development of their employees. By improving these critical factors, businesses can stay competitive and succeed in today’s global market.