So, what do I do now that I am working from home?
I left the technology company I co-founded five years ago…
I left the technology company I co-founded five years ago…
https://youtu.be/Jgnjd2ZdfbM With all the office buildings and school closures resulting…
A lot of customer experience pundits are talking about AI….
In the Bible of Self-Help Books, “How to Win Friends…
It is all too easy to let best practices spill…
There are hundreds of best practices for employee engagement, and…
Can you think of a business that wants untalented workers?…
https://youtu.be/c_iqvSZMGps There is an incredible amount of data corroborating the…
It is easy to find the definition of Employee Value…
Employees want to feel a sense of commitment to their…
Self-organizing models of governance, like holacracy, are comprehensive approaches to…
People live in their own functional domains. They have their…
For a Customer Experience (CX) initiative to succeed, it needs…
Graduation rate is an extremely significant metric for every senior…
Until maybe 20 years ago, people were fine with businesses…
As soon as an organization wants to embrace a change…
Do you know how much small and medium-size businesses (SMEs)…
In an era when disruptors like Uber, Netflix, and Amazon…
I just returned from a wonderful annual conference of the…
If we can order something on Amazon Prime and it…
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