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Sacred Cows Customer Experience

Customer Centricity CX Strategy Organizational Adoption of CX Webinar

The Eleven Sacred Cows of Customer Experience

ByMohamed Latib Posted onApril 5, 2017March 3, 2022 Updated onMarch 3, 2022

Download the Sacred Cows eBook How does your organization hold…

Customer Experience Training

Customer Centricity

Adjusting Your Sails to Help Cultivate Human and Customer Centricity

ByMohamed Latib Posted onMarch 6, 2017September 6, 2020 Updated onSeptember 6, 2020

William Arthur Ward, one of America’s most quoted writers of…

CX Strategy Experience Design Webinar

Deploying CX Across the World: Cross-cultural challenges

ByMohamed Latib Posted onOctober 12, 2016September 6, 2020 Updated onSeptember 6, 2020

Play Previous Next It’s an incredible time to watch our…

Customer Experience Training

CX Strategy Experience Design

Price Matters in Customer Experiences

ByMohamed Latib Posted onJuly 5, 2016September 6, 2020 Updated onSeptember 6, 2020

There is a chorus of voices across the business landscape…

Voice of Customer

CX Strategy Experience Design

Experience Design Principles and Human Senses

ByMohamed Latib Posted onMarch 9, 2016September 6, 2020 Updated onSeptember 6, 2020

With the increasing focus on customer experience as a competitive…

Customer Experience Training

CX Strategy Experience Design

Has your CX Strategy tapped the Blue Ocean?

ByMohamed Latib Posted onMarch 8, 2016September 6, 2020 Updated onSeptember 6, 2020

Customers are central to the success of a company. Period….

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