Following our series of infographics depicting generational segmenting in Customer Experience, here we have GenX, individuals born between 1961 and 1980. See our original GenX and CX Infographic.

Issue 3: November 2025 Theme: My Liberation Odyssey –

Issue 2: October 2025 Theme: The Fire in My Hands

Issue 1: September 2025 Theme: CX Lessons from Being Othered