GenZ and CX: An Infographic

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CXUAsia and The Hong Kong Management Association Forge Strategic Partnership to Advance CX in Asia

June 3, 2025 No Comments

CX University, Asia (CXUAsia), a global leader in Customer Experience

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CX University Partners with Customer Experience Institute South Africa to Expand Global Reach and Empower CX Professionals Across the Continent

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Bridging Silos for Collaboration and CX Success: Rule 9

April 29, 2025 No Comments

In my Golden Rules of CX series, I started with

Continuing with our series on how generations demand different Customer Experiences, here we illustrate the CX patterns among people of Generation Z (those born between 1995 and 2012). Check out the previous infographic on Millennials and CX.

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