CXU Revamps Course Offerings

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Foundational Truths in CX, EX and Human Experience Design

  Issue 5: The Grandeur of Lawrence College Theme: Foundational Truths in CX, EX, and Human Experience Design Within our journey lie valuable insights into the ways our life experiences shape who we are and how we serve others. At its core, human experiences remind us that our past is not separate from our professional

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Learn to read patterns in chaos

  Issue 4: December 2025 Theme: Learn to read patterns in chaos Within our journey lie valuable insights into the ways our life experiences shape who we are and how we serve others. At its core, human experiences remind us that our past is not separate from our professional lives; instead, it informs us of the way

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Customer Experience Specialists - Online CX Training

People vs. Technology: Why CX Transformation Requires Both

This blog explores how true CX transformation happens only when organizations unite human capability, disciplined operating models, and AI-powered technology, revealing why people and platforms must work in tandem to turn insights into meaningful, measurable action. Customer experience leaders everywhere face a familiar, maddening reality:They invest in great tools, but transformation stalls.They invest in training

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CX University Revamps its Course Offerings to Promote Their “Learn on the Go” Philosophy

PHILADELPHIA, PA – June 15, 2016 – The online course offerings by CX University have gained enough momentum that the organization can now take its next step in revamping how their custom curriculum is presented. The launch of Online Courses is aimed to provide self-paced, independent learning to all professionals interested in understanding customer experience.

The final release of the 6-Core Courses in customer experience is expected to occur by the end of this summer. Currently, professionals can access three courses: Customer Experience Strategy, Customer Centric Culture, and Organizational Adoption and Accountability. All Online Courses are available for purchase individually or as a 6-course bundle at a discounted rate.

CX University is the first of its kind to offer such comprehensive, professional development courses exclusively hosted online. The curriculum is custom-developed by CXU-affiliated experts and includes lessons, seminal articles, best practice information, videos, and tools to assess knowledge and skills. Course graduates are awarded certificates of completion to prove their involvement in professional development and training.

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