CXU Open House
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Human Touch in Healthcare Technology

Beyond the Kiosk: Restoring Human Touch in Healthcare Technology

January 10, 2025 No Comments

In the ever-evolving landscape of healthcare, technological advancements are often celebrated for improving outcomes and efficiencies. They bring convenience, enhance communication, and personalize care, promising a higher quality of service. However, have these innovations truly fulfilled their promise? The answer may lie in understanding patient experiences through tools like the Hospital Consumer Assessment of Healthcare

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agile team golden rule

The Nine Golden Rules of CX Success: Rules 7 and 8

January 2, 2025 No Comments

Explore essential principles for enhancing customer experience (CX). It emphasizes the importance of listening to customer feedback and fostering a culture of continuous improvement. By implementing these rules, businesses can strengthen customer relationships and drive loyalty.

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CX University Holds Its first Digital Open House Event

PHILADELPHIA, PA – September 14, 2016 – In an online event held Wednesday, September 14, 2016, CX University shared its message and offerings to interested webinar guests. The webinar capacity was full on the 14th event, so another Open House event was scheduled for the next week.

The lunch hour webinar touched on CX University philosophy and mission for creating cutting edge and comprehensive professional development. Each training option was presented: Action Learning Workshops, CCXP Certification Preparation, Online Courses, and the newly-offered Corporate Packages. In addition to the introduction of products and services, CXU also ran a promotion for registrants to receive a deep discount on Online Courses and Corporate Packages.

CX University’s mission is to instill confidence and help practitioners gain the expertise they need in the Customer Experience discipline. More webinar events will be hosted by CXU in the future.

Watch the full length presentation here:

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