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Foundational Truths in CX, EX and Human Experience Design

January 10, 2026 No Comments

  Issue 5: The Grandeur of Lawrence College Theme: Foundational Truths in CX, EX, and Human Experience Design Within our journey lie valuable insights into the ways our life experiences shape who we are and how we serve others. At its core, human experiences remind us that our past is not separate from our professional

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Learn to read patterns in chaos

December 15, 2025 No Comments

  Issue 4: December 2025 Theme: Learn to read patterns in chaos Within our journey lie valuable insights into the ways our life experiences shape who we are and how we serve others. At its core, human experiences remind us that our past is not separate from our professional lives; instead, it informs us of the way

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Customer Experience Specialists - Online CX Training

People vs. Technology: Why CX Transformation Requires Both

December 12, 2025 No Comments

This blog explores how true CX transformation happens only when organizations unite human capability, disciplined operating models, and AI-powered technology, revealing why people and platforms must work in tandem to turn insights into meaningful, measurable action. Customer experience leaders everywhere face a familiar, maddening reality:They invest in great tools, but transformation stalls.They invest in training

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CX University Holds Its first Digital Open House Event

PHILADELPHIA, PA – September 14, 2016 – In an online event held Wednesday, September 14, 2016, CX University shared its message and offerings to interested webinar guests. The webinar capacity was full on the 14th event, so another Open House event was scheduled for the next week.

The lunch hour webinar touched on CX University philosophy and mission for creating cutting edge and comprehensive professional development. Each training option was presented: Action Learning Workshops, CCXP Certification Preparation, Online Courses, and the newly-offered Corporate Packages. In addition to the introduction of products and services, CXU also ran a promotion for registrants to receive a deep discount on Online Courses and Corporate Packages.

CX University’s mission is to instill confidence and help practitioners gain the expertise they need in the Customer Experience discipline. More webinar events will be hosted by CXU in the future.

Watch the full length presentation here:

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