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The CCXP Exam Prep covers the 5 pillars of Customer Experience as outlined by the Customer Experience Professionals Association (CXPA). This course is a deep dive into preparing for CXPA’s professional certification exam to be qualified as a Certified Customer Experience Professional (CCXP).
The Culturally Competent PX Program prepares users to earn their CCPXP Certification through a comprehensive exploration of PX strategies, cultural competency, design innovation, and metrics analysis. It is designed to enhance PX through culturally competent practices and metrics-driven improvements.
Build mastery in Customer Experience (CX) and earn your professional CXS™ certification. Learn at your own pace with comprehensive online courses aligned to the globally recognized domains of CX knowledge and skills.
Become a leader in CX and earn your professional CXS™ certification. Learn online at your own pace with comprehensive CX core courses and 6 months of access.
The CX Graduate Credit Series covers the 6 areas of Customer Experience & is designed for leaders who will be trainers in CX. Prepare for professional certification as a Customer Experience Specialist (CXS)™ and earn 3-6 graduate level college credits.
The concept of universal human emotions and corresponding facial expressions is presented, and you will practice recognizing the basic human emotions through facial expressions.
Introduce employees to the basic concepts of Customer Experience (CX) Excellence. This online course series covers the five domains of knowledge and skills essential to the application and practice of the Customer Experience discipline.
Save 20% now as a new product launch special! Build mastery in Patient Experience (PX) and earn your professional PXS™ certification. Learn at your own pace with comprehensive online courses aligned to the globally recognized domains of PX knowledge and skills.
Become a master of Patient Experience and make an impact in your healthcare organization. This course leads to professional Patient Experience Specialist (PXS)™ certification. Learn at your own pace with comprehensive online courses aligned to the globally recognized domains of PX knowledge and skills.
The CX Graduate Credit Series covers the 6 areas of Customer Experience & is designed for leaders who will be trainers in CX. Prepare for professional certification as a Customer Experience Specialist (CXS)™ and earn 3-6 graduate level college credits.
