Customer Experience Specialist (CXS)™ Program by CXUAsia
Original price was: $795.00.$636.00Current price is: $636.00.
Save 20% now as a new product launch special! Build mastery in Customer Experience (CX) and earn your professional CXS™ certification. Learn at your own pace with comprehensive online courses aligned to the globally recognized domains of CX knowledge and skills.
Description
Package Summary
Delivered by CXUAsia, a CX University and HBC Asia Pacific partnership, the first comprehensive online CX certification program delivered to the Asia Pacific Region. This collaboration addresses the growing demand for specialized CX skills. Immerse yourself in the comprehensive and engaging Customer Experience Specialist (CXS)™ program to become a certified CX Leader.
Customer Experience Specialist (CXS)™ Certification
Earn your Customer Experience Specialist (CXS)™ certificate by completing the online courses and passing the certification exam, which will be accessible in your LMS portal after you complete your courses. As a Customer Experience Specialist (CXS)™, you will harness the power of Customer Experience to move the needle in your work and organization. This program develops leaders and advocates for CX across all levels of a company.
Course Details
The five modules in this course cover best practices and applied aspects of Customer Experience. Each module ends with a quiz to track your progression. Your purchase grants you 6 months of access to the online modules and the Customer Experience Specialist (CXS)™ certification exam, available to you after completing the courses. Customer Experience Specialist (CXS)™ Program Modules:
- Strategy in Action
- Culture and Accountability
- Metrics and Analysis
- Improvement and Design
- Voice of the Customer and Intelligence
Course Access
This program is entirely self-contained and built for independent study, allowing you to learn and review material at your own pace and schedule. We recommend that you work through each module sequentially.
Pre-Requisites
No prerequisites are necessary as this course covers all CX Core Competencies.
About CXUAsia
CX University and HBC formed CXUAsia, a joint venture aimed at delivering world-class customer experience (CX) training and certification across the Asia-Pacific region. The partnership combines CX University’s proven curriculum and HBC’s deep understanding of Asian markets all to create an extensive regional reach. This partnership ensures that CXUAsia’s programs are both globally competitive and locally resonant. Read more about CXUAsia and the joint venture here.
Partnered with HBC Asia PacificHBC Asia Pacific, CX University developed this CX training program at a crucial time, when businesses in the Asia Pacific region are increasingly recognizing the importance of Customer Experience to gain a competitive edge. The curriculum in the Customer Experience Specialist (CXS)TM program will equip professionals with the skills needed to establish these competitive advantages.
Proudly a Recognized Training Provider by the Customer Experience Professionals Association (CXPA), CX University has been approved for its delivery of high curricular standards for providing quality educational resources in Customer Experience.
