Karl Sharicz, Author at CX University

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Customer Centricity Experience Design

Is Customer Experience no more than a Checklist Exercise Based on Assumptions
ByKarl Sharicz Posted onNovember 7, 2016September 6, 2020 Updated onSeptember 6, 2020
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Let me begin my latest rant, oh sorry, I mean…

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CX Strategy Experience Design

The Discount Revenge Cycle and How to be a Better Communicator
ByKarl Sharicz Posted onSeptember 6, 2016September 6, 2020 Updated onSeptember 6, 2020
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Customer Experience encompasses a multitude of sub-disciplines and covers substantial…

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