Customer Experience Specialist (CXS) Program South Africa
$417.00
Customer Experience Specialist (CXS)™ Certification
Earn your Customer Experience Specialist (CXS)™ certificate by completing the bundle of Customer Experience 520 series courses and passing the certification assessment, which will be accessible in your LMS portal. As a Customer Experience Specialist (CXS)™, you will be able to exhibit your mastery in the Customer Experience discipline.
Description
The 5-course modules cover best practices and applied aspects of Customer Experience. Your bundle purchases grant you 6 months’ access to all 5 online courses. See below for the list of courses included in this package.
- CX721: Strategy in Action
- CX722: Culture and Accountability
- CX723: Metrics and Analysis
- CX724: Improvement and Design
- CX725: Voice of the Customer and Intelligence
New! CCXP Exam Prep Add-On
Enhance your CX720 Series with the CCXP Exam Prep course, which covers the five pillars of Customer Experience as outlined by the Customer Experience Professionals Association (CXPA). This course provides a comprehensive overview of preparing for the CXPA’s professional certification exam, which is required to qualify as a Certified Customer Experience Professional (CCXP). *Access to the CCXP Exam Prep course is contingent on completing and earning the Customer Experience Specialist (CXS)™ certificate, offered through the CX720 Series.
Course Access
Each Online Course is entirely self-contained and built for independent study, allowing you to learn and review material at your own pace and schedule. For the bundle of courses, you can select which course(s) to begin and when, with a total of 6 months of access.
Pre-Requisites
No pre-requisites necessary as these courses cover all CX Core Competencies.
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