Receive a profile of your CX knowledge by taking the CXQ™, aligned with CXPA's rubric.
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Get certified as a Customer Experience Specialist (CXS)™ and fast-track your CX career with expert training, live guidance, and a clear 90-day path to professional success. Bonus: CCXP Exam Prep course included ($199 value).
As customer expectations evolve rapidly, intelligent systems are redefining how brands engage, personalize, and optimize interactions across the customer journey. Turn AI from a buzzword into real wins. In the AI and CX Leadership course, you’ll get clear frameworks, simple playbooks, and practical guidance to design, launch, and grow AI across the customer journey without…
In today’s AI-driven economy, the integration of Artificial Intelligence into Customer Experience (CX) is no longer a futuristic vision—it’s a present-day imperative. As customer expectations evolve rapidly, intelligent systems are redefining how brands engage, personalize, and optimize interactions across the customer journey. As AI shifts from theoretical promise to practical implementation, organizations are embracing it…
LIMITED OFFER: 50% off enrollment cost. Transform your organization with our Applied Customer Journey Mapping online course. Develop mastery in journey mapping methodology and gain free access to the JourneyTrack™ platform. This comprehensive course includes six online modules, expert coaching, and virtual meet-ups to help you create impactful customer experiences and become a certified Customer Journey Mapping Specialist (CJMS)™.
