Become a Specialist in Customer Experience
The First-of-its-Kind Training and Professional Certification in Arabic
Customer Experience Specialist Certification in Arabic
Customer Experience Specialist (CXS) training and certification program is now fully available in Arabic.
- Partnered with CRM Middle East, leaders in CX consultancy, to deliver quality program and training in Arabic.
- Comprehensive Arabic CX training programs tailored for all organizational levels, from frontline employees to C-suite executives.
- With the mission is to cultivate CX leadership and mastery, enabling businesses to thrive in an increasingly customer-centric marketplace.
- Partnered to expand CX University's comprehensive online training programs more accessible to the EMEA market.
Customer Experience Specialist (CXS)™ Program
Discover the comprehensive online training program to prepare all employees of an organization to delivery exceptional customer experiences, fueled by the latest research and grounded in proven expertise and best practices.
This program of Customer Experience (CX) courses divides the pillars of CX into six modules, each of which has several lessons. Each lesson contains a combination of narrative text, articles, supporting videos, and gamified interactive lessons.
- CX courses are completely online and self-paced.
- Get six months of access to the course content.
- Learn interactively with easy to understand text narratives, videos, articles, reflective and practical playbooks, Interactive application playbooks for fun and gamified learning.
- Practice tests embedded in lessons to check your knowledge and understanding.
- Prepare to earn the Customer Experience Specialist (CXS)™ certificate
What Other Learners Are Saying
An extensive course on CX with well-thought-out material, articles, references, and online platforms. The course provided me with a comprehensive understanding of CX principles and strategies, and I gained practical skills that I can now apply in my professional career.
Jovias Braganza
Consumer & Insights Specialist, Dubai, United Arab Emirates
The training program of CX University not only focused on overall customer experience but also delved into effective problem-solving and empathy-building. The practical scenarios and real-world examples shared during the sessions and modules made the learning experience engaging and applicable to our daily interactions with customers. It is a game-changer for anyone aiming to elevate their customer experience game.
Marziya Tahmazova
Head of Division, Pasha Life
I wanted to take a moment to express my sincere gratitude for the incredible support and guidance I received throughout my journey. Your unwavering commitment to excellence has played a pivotal role in my success, and I am truly thankful for the opportunities you’ve provided me.
From the dedicated experts who imparted their knowledge with passion and patience, to the exceptional support staff who ensured a smooth learning experience, I felt truly valued as a student. The enriching curriculum and the resources provided have not only expanded my horizons but also equipped me with valuable skills that I will carry with me throughout my career.
I’m looking forward to taking more classes from you, CX University.
Mohammed AlHamedi
Senior Manager - Healthcare Services MCU at Bupa Arabia
More About Our Partnership
Paving the way for CX professional development in the Arabic-Speaking Regions
- A first-of-its kind Arabic program in Customer Experience that offers professional certification is essential for developing key skills in the field. You learn advanced techniques for optimizing customer interactions, which are crucial for enhancing satisfaction and loyalty in a competitive market. This training not only prepares you for success but also positions you favorably for career advancement.
- Obtaining the Customer Experience Specialist (CXS) certification provides formal recognition of your expertise, giving you a significant edge in the job market. Globally recognized credentials validate your skills and demonstrate an ability to lead effective CX strategies. This is a critical differentiator when pursuing new opportunities.
- For organizations, investing in CX certifications leads to increased workplace motivation and engagement, ultimately improving overall performance. Certified professionals drive meaningful change, enhancing customer satisfaction and loyalty. By fostering a culture of continuous improvement and strategic alignment around customer-centric approaches, businesses can achieve significant competitive advantages.
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More about Our Partners
