Lauren Wagner, Author at CX University

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Experience Design

Designing Emotion: How Creative Directors Evoke Customer Sentiment Through Branding
ByLauren Wagner Posted onSeptember 19, 2023August 7, 2024 Updated onAugust 7, 2024
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While a company’s products and services may lie at the…

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CX Strategy

CX Lessons from 5 Thriving Industries
ByLauren Wagner Posted onJanuary 15, 2020September 6, 2020 Updated onSeptember 6, 2020
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We all understand that having a great customer experience (CX)…

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