business

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When CX, Business, and Tech Combine

By | 2017-08-11T06:50:45+00:00 August 29th, 2017|Categories: Experience Design|Tags: , , |

Is there a difference between customer experience and digital customer experience anymore? Customer Experience used to focus on what happened in the real world and Digital Customer Experience used to focus on what happened online. As if you could have one without the other. Now, no business can afford not to emphasize both. Ideally, each business [...]