Patient Experience Specialist (PXS)™ Program by CXUAsia

Package Summary

Delivered by CXUAsia, the first comprehensive online PX certification program delivered to the Asia Pacific Region. This collaboration addresses the growing demand for specialized PX skills. Immerse yourself in the comprehensive and engaging Patient Experience Specialist (PXS)™ program to become a certified PX Leader.

Patient Experience Specialist (PXS)™ Certification

Earn your Patient Experience Specialist (PXS)™ certificate by completing the online courses and passing the certification exam, which will be accessible in your LMS portal after you complete your courses. As a Patient Experience Specialist (PXS)™, you will harness the power of Patient Experience to move the needle in your work and organization. This program develops leaders and advocates for PX across all levels of a company.

Course Details

The four courses in this PXS program cover best practices and applied aspects of Patient Experience. Each course ends with a practice test to track your progression. Your purchase grants you 6 months of access to the online modules and the Patient Experience Specialist (PXS)™ certification exam, available to you after completing the courses. Patient Experience Specialist (PXS)™ Program Modules:

1. Patient Experience Strategy
2. Patient-Centric Culture
3. Design, Innovation, and the Voice of the Customer/Patient (VOC/VOP)
4. Patient Experience Measurement and Analysis

Course Access

This program is entirely self-contained and built for independent study, allowing you to learn and review material at your own pace and schedule. We recommend that you work through each module sequentially.

Pre-Requisites

No prerequisites are necessary as this course covers all PX Core Competencies.

 

About CXUAsia

CX University and HBC formed CXUAsia, a joint venture aimed at delivering world-class patient experience (PX) training and certification across the Asia-Pacific region. The partnership combines CX University’s proven curriculum and HBC’s deep understanding of Asian markets all to create an extensive regional reach. This partnership ensures that CXUAsia’s programs are both globally competitive and locally resonant. Read more about CXUAsia and the joint venture here.