Customer Experience Specialist (CXS) Program Indonesia
$350.00
Build mastery in Customer Experience (CX) and earn your professional CXS™ certification. Learn at your own pace with comprehensive online courses aligned to the globally recognized domains of CX knowledge and skills.
Description
Customer Experience Specialist (CXS)™ Certification
Earn your Customer Experience Specialist (CXS)™ certificate by completing the online courses and passing the certification exam, which will be accessible in your LMS portal after you complete your courses. As a Customer Experience Specialist (CXS)™, you will harness the power of Customer Experience to move the needle in your work and organization. This program develops leaders and advocates for CX across all levels of a company.
Course Details
The five modules in this course cover best practices and applied aspects of Customer Experience. Each module ends with a quiz to track your progression. Your purchase grants you 6 months of access to the online modules and the Customer Experience Specialist (CXS)™ certification exam, available to you after completing the courses. Customer Experience Specialist (CXS)™ Program Modules:- Strategy in Action
- Culture and Accountability
- Metrics and Analysis
- Improvement and Design
- Voice of the Customer and Intelligence
Course Access
This program is entirely self-contained and built for independent study, allowing you to learn and review material at your own pace and schedule. We recommend that you work through each module sequentially.Pre-Requisites
No prerequisites are necessary as this course covers all CX Core Competencies.
Proudly a Recognized Training Provider by the Customer Experience Professionals Association (CXPA), CX University has been approved for its delivery of high curricular standards for providing quality educational resources in Customer Experience. Related Products
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